Kernrechtsfrage
Whether the supervisory complaint/recourse was timely and admissible against the office's correspondence
Extrahierter Entscheid
The timeliness question could be left open because the complaint and recourse were unfounded in any event.
Extrahierte Begründung
The office's letter was essentially a position statement, but it effectively refused to take the fees into account; even so, the appeal failed on the merits.