us-ftc-advocacy-filings-4c26959d61899538fdb98c93a630a778•FTC Staff Comment Before the Texas Motor Vehicles Commission Concerning Proposed Amendments to Advertising Rules
FTC Staff Comment Before the Texas Motor Vehicles Commission Concerning Proposed Amendments to Advertising Rules
us-ftc-advocacy-filings-4c26959d61899538fdb98c93a630a778FTC Staff Comment Before the Texas Motor Vehicles Commission Concerning Proposed Amendments to Advertising RulesAdvocacy Filing
S7ATEMENT OF JIM MOSELEY REGIONAL DIRECTOR DA:LAS REGIONAL OFFICE FE~ERAL TRADE COMMISS:ON On Behalf Of COMMISSIOI APPROVED dh- 3-c/ GJ Dallas Regional Office And Bureaus Of Competition, Consumer Protection, Anc Econorr:cs Of The Federal Trade Commission Before the TEXAS MOTOR VEHICLE CO~V.ISSION ?:=pcsec Amendments T~ Chapter :05 Of :r.e Advertising R~les Of The Texas X=:~r Vehicle Comnissicn Marc:: 26, 1986 ! \ I
I a~ pleased ~o have the opportunity to co~~ent on the proposed
a~endments to the advertising rules of the Texas Motor Vehicle
Commission ("Commission"). These comments represent the views of
the Da::as Regional Office and the Bureaus of Competition,
Cons~me: Protection, and Economics of the Federal Trade
Com~issic~ ("FTC"). They do not necessarily represent the views
~: t~e Commission or of any individual Commissioner. The
Co~~:ssion, however, has a~thorized the staff to sUbmit these
=o~~~~:s. Our comments a:e directed at the proposed modification
to Ses::on lO~.12 of the Texas Motor Vehicle Commission's
ajve:tisins regUlations which would prohibit "invoice"
a=vertising. 1
~~ cannot support the ban on invoice advertising as proposed
OJ the Texas Motor Vehicle Commission. Restrictions on
a~ve:tisins have the potential to harm competition without
inc:easing the quality of service that is provided. As a general
rJle, it is far more efficient and less expensive to address
?:oble~s of misleading consumer information by requiring fuller
d:sclosure of information than by attempting to ban
advertising. This rule applies to the automooile industry. We
are aware -of no empirical studies which show that consumers have
oeen deceived by the invoice advertising of automobiles. To the
contrary, invoice advertising has been shown to be
procompetitive. It provides some accurate and verifiable
1 We ~ave no comments ~ith respect to the proposed amendments
to Sections 105.3, 105.5, 105.8-.10, and 105.21 of the
Commission's rules. i
I
I
information a~out the cost of automobiles. It may reduce consumer search costs anj it e~hances comparison shopping. On balance, automo:_~e invoice adve~tisin9 is helpful to consumers. ~e ~elieve, therefore, that the Commission should contin~e to pe:xit invoice advertising, and if it finds some ~estric:ion on tne advertising to be warranted, rather than Danning all use of invoice information, it should simply prohibit advertisers fro~ referring to invoice price without also cis=losin~ that invoice price is not necessarily the same as I. INTEREST AND EXPERIENCE OF THE FEDERAL TRADE COMMISSION The FTC is empowered by Congress to prevent unfair methods of competition and unfair or deceptive acts or practices in or affecting commerce. Pursuant to its statutory mandate, the FTC enco~rages competition among members of licensed groups, such as the learned professions, to the maximum extent compatible with other legitimate state and federal goals. As a part of the FTC's effort to foster competition among licensed groups, it has examined the effects of pUblic and private restrictions that limit the ability of licensed groups to 3 \ \
engage in nondeceptive advertising. 2 Studies show that prices for goods and services provided by licensed gro~ps are· lower where truthful adver:isi~g free:j exists than where it is . d h'·' d 3 restrlcte or pro.1Dlte . federal Trade Commission and indepe~dtnt studies also provide evidence that restrictions on trut~f~: advertising are net associated with a~ ij;crease in the 2 3 See, e.o., American Medical Association, 94 F.T.C. 701 (1979~ff'd, 638 F.2d 443 (2d Cir. 1980), aff'd memo by an eoually divided Court, 455 U.S. 676 (1982). The ~hrust of the A."'_~. decision -- "that broad bans on advertising and soliciting are incor:sistent with the natior:'s public p"Jlicy" (94 F.T.C. at 1011) -- is consistent with the reasoning of recent Supreme Court decisions involving professional regulations. See,~, Zauderer v. Office 8f Disciplinary Counsel of the Supreme Court of Ohio, 105 S. Ct. 2265 (1985) (holding ~hat an attorney ~ay not be discip:i~ed for soliciting legal Lusir:ess through printed advertising cOj;:air:ing truthful and nondeceptive inf8r~a:ion and advice regarding the legal rights of pOtential clie~ts or using nondeceptive illustra~ions cr pictures); 3ates v. State 3ar of ;'.rizcr.a, -i33 :1.5. 350 (1977) (h01di:-:g state supreme court pr~hibiticn on advertising invalid under the First Amendment and according great importance to the role of advertising in the efficient functioning cf the marKet fer professiona: services); and Virginia State Board of Pharmacy v. Virginia Citizens Consumer Ccunci:, Inc., 425 U.S. 748 (1976) (holding Virgi~ia prohibi:ior: on advertising by pharmacists invalid). Cleveland Regional O::ice and 3~r=au of Ecenc~ics, Federal Tr ad e Cc m.m iss ion, Imp r 0 'l i :; ~ Co f. S '...l:T1 erA c c e s s :::; Leg a 1 Services: :he Case fer Re~~~ing Restric:ic:-:s on Truthful Advertisi~g (1984); Burea~ c= ~concmics, Federal Trade Co~~is~ion, Effects of Restric:ions on Advertising and Cc~~ercia: Practice in the Professions: The Case of O?~ome~ry (1980); Benham and Benham, Regulati~g Throuoh the ~--&p~Si~~S· A ~er-pecr;ve ~n Tnform-r:-~ C-~~rol -8 _. r .. ..... ...::> -l... Q •• _ .. \...' , ~ ~._. ::s ~=~~. 421 (:975); Benham, T~e Effects of Acve:t:sing C~ :he Price 0: Eyeglasses, :5 J.~. & Econ. 337 (19;2). I
q~ality of services available in the marketplace. 4 The FTC's goa: is to identify and seek the removal of those restrictions t~at impede compe:itior., increase COStS, and harm consumers without providing c8~nterva~~lng bene:its. Therefore, to the extent that tr~t~:~: advertisin~ is restricted, higher prices and a decrease in cons~rrer we::are ~ay res~lt wit~c~: any c:rrespcnding increase . ~ ... qua:ity. we appreciate the delicate balance that often must be struck be:~eer. the desire cons~rrers to have access to useful i~:ormatic~ anc the necessi:y cf prevent:ng deception. However, it is irr.por:an: :0 recognize that advertising prohibitions irrpcsed to protect consumers can themselves be the source of cons~mer injury. Acvertising prohibitiors may reduce the dissemination :f infor~ati:n that might potentially mislead some ccns~~ers, but pror.i8itions rray also reduce the dissemination of acc~rate information that wou:d assist ffiany others in making Fo~ :hese :easons, we be:ieve that only ad~er:isir.g whic~ is :a:se :r deceptive or ot~erwise causes s~~star.:ia: cons~mer in:~ry wi:ho~: offsettin~ benefits should be prohibited in the ~arketp:ace. Any other standard is like:y :0 red~ce consumers' expos~re :0 information that is potentially ~sef~:, and may contrib~te to an increase in prices or a decrease , ~uris and ~cChesr.e:, Ad~er:isir.= and the Price and Qual::'; :f ~eoa: Services: :~e Case f:r :ecal Clinics, 1979 AM. B. Fo~r.d. Researc~ :79 (:9~9); Cady, ~es:ric:ed Advertisir.o a~d C8~petit:or.: :he Case of Re:aii Jrugs (:976). See a1s8 B~=ea~ ~f ~c~~c~:cs, :edera: Trade C8;.~is5i2~, E:fec:s ~---- Restric:i~r.s ~~ Adver:isi~; ar.d Corr~ercia: ?:actice In tte Pr~fess!o~s: :r.e Case sf Optorne~ry (:980). 5 1 I I
in consumers' aci:ity to choose effectively between competing goods and services. If consumers are show~ to be misled about a particular issue, mcreover, the best remedy is usually to require fuller disc:cs~res ~~ that specific issue, rather than to ban an entire class of advertisme~ts. II. TEE PROPOSED·AMEN~~E~T TO SECTION 105.12 OF THE CO~~:SS:ON'S RU:ES Au:c~:=i:e dealers i~ :exas are current:y permitted to engage in "i::.voice" or "inv:Jice plus" advertising (~, "$49 over i::.voice," "5% over invcice"). The proposed amendment to Section :05.12 of the Co~~ission's rules would prohibit this type of ad,ertisi~g. ~~e reaseD for t~i5 proposed cha~ge appears to be a concern that co::.sur..ers :r,ay equate the "invoice price" of a vehicle with the dealer's C:JS:. As we ~nderstand it, the invoice price is the ~a5e price :~e ~a::.~:ac:~rer c~arges a dea:er for an au:omobile. Tr.e actual cea:er's cos: ::r a::. aU::Jro:Joile, however, depends ~pcn c:~e= :act2:s, s~c~ as ~a~~:ac:~re=s' reba:es, sa:es :ncentive pla::.s, ac allowances, a::.d ~rices paid :0 other dealers :0 acquire cars :~=t are in great demar-c, wr.ich are ::'0: ref:ected in the 6 ! I
in~~ice.5 There is concern therefore, that in the face of advertising based on invoice price, which does not take account of acjustme~ts made to arr:ve at deale: costs, c~nsumers will conclude that they are receiving a better bargain than they rec:ly are ane will .. at shop aggressively for the lowest price t~c: they c~~ld cbtain. A. Benefits from I~voice A~vertising However, invoice-based price advertising e~es provide vcl~able ir.:ormaticn which ca~ substantially assist consumers in mc~ing automobile p~rchasing decisions. 6 The invoice is a doc~~en: in :~e dealer's possession which contains some :he proposed ~cdificatis~ to Section 105.12 wou:d prohibit the use ~f ad ..'ert':'sin<; "..:-::c:-. c~!ltains the terms "invoice" or "invcice price" er other terms "wr.ich refer to the cost cf the vehicle tc tr.e dealer or imply that the vehicle is being effered fer sale at the dealer's COSt." The language of the proposed modification therefore indicates that the basis for the propcsed rule change is a cor.cer~ that cens~mers may ccnfuse :he "i;:'lcice" ?r ice "",'i th the actua2. "dealer cost." 6 Con'"ersely, other :er::.s, s'.:.o:-. as "dealer cos:," may be sign:ficar.:ly ~cre ~is:eading :0 consumers. Ccst and pre:i: fi<;'.:.res ~ay be calculated in a ~ariety of ways, rendering them cf little shopping value to consumers. Moreover, because of manufacturers' rebates, sales incentive plans, and o::-:er a2.l:war.ces, it is ~ifficult fer an a~t:mcbi:e dealer :: ~r.ow the true cost of a vehicle at the ti~e when it is beinq advert:sec f~r sa:e. - 7
information about the dealer's costs in obtaining the vehicle. 7 This information, including the total invoice price of the vehicle, can be verified by t~e cons~rner simply by viewing the invoice. 7he purchase of a new car differs from most other retail purchases i~ that the actual selling price is typically negotiated De:wee~ the seller and the buyer. Consequently, i~for~a:icn about the seller's c~sts can substantially aid prespective car purchasers i~ their negotiations by helping them t~ estimate what price the seller might be willing to accept. Eve;) if t::is i~'loice information is "imperfect" in the sense that it does net reflect any rebates or other adjustments that may affect t~e dealer's ultimate cost. 1t is nonetheless quite useful to co~sumers. 7~e value of invoice price information to ce~sumer: is evidenced by the fact many consumers are willing to purchase this type of information from publications such as Ccr.su~er Reports or a~to purchasing guidebooks. Without this type =r infor~a:ion, the average consumer will often be at a s~bs:a~~:a: di5acva~~age i~ ice~:ifying a~d negotiating the . . b' . _owes: pess: _e pr:ce. ~creover, i~vcice-based advertisir.g is helpful to consumers whc are comparison shopping. :he invoice amount for like make and model automobiles with identical equipment does not vary 7 The i~vcice does not oO~tain i~::rrna:ion about manufacturers' rebates, sales incentive plans, ad allowances and other factors affecting the dealer's tetal cost ef vehicles. :hese figures are eften unknown until long after the dealer has obtained the vehicle and sold it to the consumer. Moreover, because these payments cfte;) depend or. a dealer's total sales v:lu~e, they are analogous t~ overhead expenses and cannet be ur.amDiguously assigned to any individ~al vehicle. 8 I I
among competing dea2.ers in a given geographic market; it can provide a benchmark to which cons~mers can compare th~ offers of c~mpeting dealers. Thus, permitting dealers to advertise on an invoice basis irnpr~ves the ability cf consumers :0 compare prices of various dealers on the same ma~e and model of automobile. In addition, inv2ice advertising can a:so help consumers focus on the dealer cost of vario~s eq~ipme~t options, since any variance be:wee~ the price of twc a~t~mcbi:es, both of which are advertised "a: dealer invoice," wi:: be attributable to the differences i~ equipment. A ba~ on in~oice advertising would increase consumers' "search cos:s," :na~:ng it !T'.ore difficult for consumers to obtain the useful information found on the invoice. These costs--the time, ef:~rt, expense and inconvenience incurred by consumers in obtaining purchasing in:ormation--are difficult to measure, but they are rea:. 8 As Judge (then Professor) Reber: Berk noted, increasing the inc~nvenience cf shopping for automobiles is no d:'::erer.: from raising au::mc~i:e prices. 9 :u::he:, ec~~=mlC resear=~ ~a: established :nat when sea:c~ 02S:S for sheppers decrease, the prices of the prod~cts they are - . ~ ',- 1 - '0 _:CK:ng :cr wl~~ a_so cecrease.- The explanation for this effect is that shopping is n~: much different from other 8 9 Stig:er, "The ::::cc~cr.ics :f :::;::r:na:ion, II Journal of Poli:ica: Econcmv, :une 1961, PF. 2:3-2=. Bork, 7he An:itrust Paradox, 3asic Bocks, pp. 85-86 (1978). See, e.c., Carlsc:i & Gieseke, "Price Search in a Product ~arKe~]cur~al of Cons~mer ~esearch, March 1983, pp. 35/- 65; St ig:er, s;,;pra.
activities tha: involve sacrifices: when shopping costs less (i.e., is made less difficult), people do it more. ll If -consumers shop more, they are like:y to learn more about competing goods a~d prices. ~his lncreased knowledge of pricing information e~~ances consumers' ability to obtain the best bargains available, thereby increasing competition among sellers to sell higher q~ality produc:s at the lowest possible price~. The fact that a decrease ir. search costs will lead to a decrease in prices has been docume~ted in such diverse economic sectors as grocer:es,:2 eyeg:asses,13 and legal services. 14 Last:y, we note that in a market like autos, where almost a , , J.J. prices are negotiable, it may be difficult for a dealer to undertake effective price advertising. Invoice ads can be an effective ~eans of informing the public that the dealer sells cars at a "low markup," and thus can provide valuable information to potential purchasers. :n :ig~t of :hese reasons, we feel that a prOhibition on i~vcice-related advertisi~g co~ld res~lt in injury to ccns~mers, as we:: as red~ced competition among dealers. The questio~ is w~e:her t~e ban wC~:c previde cons~mer benefits that outweigh these costs. Morrison & Ne·wmar., ,.., "::::~rs ::: O?era:ion Res:rictions and Compe:::io:: .ll".:::cng ?etai: :l::r:S," '::conomic Inc·...1irv, Vo:'. XX:, January 1983, o~servec :~at s~cppers were less likely to take extended s~opping trips ~r.en stores were closed on Sundays. 12 13 Carlson and Gieseke, s~pra. See note 3, suora. : d . 10
B. Injury from Invoice Advertising The apparent reason for a ban on invoice-related advertising is the concern tha: some co~s~mers will confuse references to the dealer's "invoice" price with references to the dealer's actual cos:. It is ui.c:ear :0 ~ha: exte~: such con:~sion exists. Indeed, we are 1.0: aware 0: any e~pirical studies that indicate cons~~ers generally con:~se :he term "invoice a~cunt" with the dealer's ac:~al cos:. Moreover, cons~mers shoppir.g for an automobile are seeking the best cO~Dina:ion of a low p~rchase price ana :~e vehicle charac:eris:ics they desire. Since any rebates or allowances would net directly al:er that combination of cons~mer price and charac:eris:ics, i: is unclear whether consumers ~ould modify their purc~asing decisior.s if they were aware tha: the dealer m:gn: receive a rebate or other payment from the ~anufacturer. A cons~ser. co~ld conceivably purchase a car in :ne belief that by p~rchasing It_ ... c::.~ in":cice," he had received the :o~es: possible But advertising and cc~petition among dealers cfferin~ even :c~er prices should assure :ha: consumers will learn of the avai:a~i:i:y of lower prices. !n aciditio~, :he i:1·~·o:.ce price may be belr;.. :ne act\;al dealer cos: for aealers A •. ~ ;ay pre~iu~s to o:her dealers to - :~e~e i~stances, c:~s~mers who ccnf~se invoice price with ~l:i~a:e dealer cos: ~:~ld not appear
Acccrdingly, we believe that the possibility of consumer injury from invoice-related adve~tising does not outweigh the apparent information-enhancing and competitive benefits that such advert:sing can provide. 7h~s, we believe there is insufficient justifica~ion for a total ban o~ such advertising. C. A~ Alternative" Approac~ Al:hcugh we do nct support a ban on a ban on invoice-related advertisi~g, if the Mo:or Ve~icle Commission believes some res:ric:icn on invoice-based advertising is needed, it could take some ac:i:n short of a bar. to minimize the possibility that re:erences to an automobile's invoice price might confuse It could amend its r~le to require that dealers who advertise on an invoice basis disclose in their ads that the invoice price may not equal the dealer's actual cost. Such a disclos~re would certainly be less costly to consume~s than an c~:riar.: ba~ on invoice-based advertising, because it would preserve ~he benefits that ccr.s~mers and competition derive from i~voice-based advertising. ~~is disclosure would also s~bs:an:ia:ly recuce any confusion associated with invoice advertising and thereby prevent any injury that might flow from Accordingly, if the Metor Vehicle Commission concludes that the risk cf c:ns~mer harm from invoice-tased advertisi~g is grea: eno~gh t: ~ecessitate any regulatory i~~erve~::=~, we bel:eve a disc::su:e :eq~i~eme~: is clearly an outright prohibition on truthful claims. l2
III. CONCLUSION We" do not support the ban on invoice advertising to be imposed by the proposed amendment to Section lQ5.l2 of the Commission's rules. Given the procompetitive benefits which may be associated with invoice advertising, and in the absence of evidence indicating that such advertising is likely to injure consumers, we believe that automoDile dealers in Texas should be permitted to continue this advertising practice. If the Commission determines, ~onetheless, that some limitation on invoice-based advertising is warranted we support the addition of a disclosure requirement to accompany advertising referring to invoice price. We thank you for your willingness to consider our comments. We have referred to a number of studies in these comments. We will De happy to supply a copy of any of these if you so desire. I now stand ready to answer any questions that the Texas Motor Vehicle Commission may have. 13
Was bedeutet dieser Text für Ihre Situation?
Kostenlose und unverbindliche Beratung
Schildern Sie uns Ihre Situation. Unser Team meldet sich per E-Mail bei Ihnen für Ihre Beratung.
Setzen Sie Ihre Recherche in ChatGPT oder Claude fort
Verbinden Sie Omnilex, um den Rechtskorpus über Ihren KI-Assistenten zu durchsuchen.