FTC Staff Comment to The Honorable Carol Fukunaga Concerning Hawaii Senate Bill 2200, A Bill To Create A Child Protection Registry and Prohibit Certain Unwanted Commercial Email Messages

us-ftc-advocacy-filings-b18fd5fa5ac1b646a57fc1307167c2a1FTC Staff Comment to The Honorable Carol Fukunaga Concerning Hawaii Senate Bill 2200, A Bill To Create A Child Protection Registry and Prohibit Certain Unwanted Commercial Email MessagesAdvocacy Filing

UNITD STATES OF AMERICA
FEDERAL TRADE COMMSSION
WASHINGTON, D. C. 20580
Offce of Policy Planning
Bureau of Consumer Protection
Bureau of Economics
March 31 , 2006
The Honorable Carol Fukunaga
State Senator
Eleventh Distrct
State Capitol
Honolulu , il 96813
Re: il SB 2200
Dear Senator Fukunaga:
The staff of the Federal Trade Commssion s ("FTC" or " the Commission ) Office of
Policy Planning, Bureau of Consumer Protection , and Bureau of Economics! are pleased to
respond to your letter of February 15 , 2006 , that asks for our views on Hawaii SB 2200 ("
2200" or "the bill" ), a bill that appears to be designed to protect children from unwanted
commercial messages that advertise products or services they are prohibited from purchasing or
contain adult advertising or links to adult content. In particular , your letter solicited our expertise
and opinion on whether SB 2200 would reduce the amount of unwanted emails and what impact
the bil might have on Hawaii consumers and competition.
Hawaii SB 2200 would require the Hawaii Deparment of Commerce and Consumer
Affairs ("the Deparment ) to establish and operate a child protection registry and make it
unlawful for a person to initiate any commercial message or communication to any registered
contact point if the message or communication advertises products or services that a minor child
is prohibited by law from purchasing, or if the message contains or advertises adult content or
links to such content.
This letter briefly summarizes the Commission s interest and experience in consumer
privacy and provides the staff's opinion regarding the possible impact of SB 2200 on consumers
and competition, Based on our experience , our review of your letter , and SB 2200 , the FTC staff
have reached the following conclusions:
Because existing computer security techniques are inadequate to prevent the abuse
This letter expresses the views of the FTC' s Office of Policy Planning, Bureau of
Consumer Protection , and Bureau of Economics. The letter does not necessarly represent the
views of the Commission or of any individual Commissioner. The Commission has , however
voted to authorize us to submit these comments.
of such a registry, SB 2200 may provide pedophiles and other dangerous persons
with a list of contact points for Hawaii children.
SB 2200 is unlikely to reduce the amount of email spam received by registered
email addresses. Further, because such a registry cannot be effectively monitored
for abuse, it may have the unintended consequence of providing spammers with a
mechanism for verifying the validity of email addresses, This 	may	consequenceactually increase the amount of spam sent to registered children s addresses in
general , including spam containing adult content.
The proposed registry would likely impose substantial costs on legitimate email
marketers. Combined with the prospect of substantial criminal and civil liability
for individual violations , the extra burden that SB 2200 would place on Internet
sellers may, therefore , hamper a paricularly competitive segment of merchants in
those industries covered by SB 2200 , curtail the benefits of such competition to
consumers, and cause consumers to no longer receive information that they value.
A brief summar of the Commission s history in consumer privacy and a detailed analysis
in support of each of the FTC staff' s conclusions is provided below.
Interest and Experience of the Federal Trade Commission
The FTC enforces Section 5 of the Federal Trade Commission Act , which broadly
prohibits "unfair or deceptive acts or practices in or affecting commerce. '" Protecting consumer
privacy is a central element of the FTC' s consumer protection mission.' In recent years
advances in computer technology have made it possible for detailed information about people to
be compiled and shared more easily and cheaply than ever. These developments have produced
many benefits for society as a whole and il1dividual consumers.' At the same time , some
consumers have expressed concerns about the compilation and sharng of their personal
information and a desire to limit unwanted contacts from marketers that use such information.
As personal information becomes more accessible , individuals and institutions have found it
necessar to take precautions against the misuse of such information. In recent years the FTC
has brought a number of cases to enforce promises in privacy statements , including promises
15 U.S. C. g 45.
See generally 	FTC , PRIVACY INITIATIVES (2006),
http://ftc. gov/privacy/index . html.
For example , it is easier for law enforcement to track down criminals , for banks to
prevent fraud , and for consumers to obtain credit.
q.
about the security of consumers ' personal information.
Under the Gramm-Leach- Bliley Act , the Commission has also implemented rules
concerning financial privacy notices and the administrative , technical , and physical safeguarding
of personal information and has enforced provisions against pretexting. 	The Commission also
protects consumer privacy under the Fair Credit Reporting Act' and the Children s Online
Privacy Protection Act. 	The FTC also educates consumers and businesses about the importance
of personal information privacy and security.' In addition , the Commission provides Congress
See generally 	FTC , ENFORCING PRIVACY PROMISES: SECTION 5 OF THE FTC
C-
ACT (2006), 	at 	http://ftc. gov/privacy/privacyinitiatives/promises. html. 	See, e. 	, Eli Lilly 	Co.
FTC Dkt. No. C-4047 (May 10, 2002) (settling charges relating to the unauthorized disclosure of
sensitive personal information collected through the company s Prozac.com website), 	available
at http://www.ftc. gov/os/2002/05/index.htm;Microsoft Corp. 	4069 (Dec. 24	FTC Dkt. No.
2002) (settling charges relating to the privacy and security of personal information collected
through the company s " Passport" web service), 	available at
http://www. ftc. gov/os/2002/12/index. htm.
15 U.S.C. g 6801 	et seq. 	(1999). 	See generally 	FTC , FINANCIAL PRIVACY: THE
GRAM-LEACH BULEY ACT (2006), 	at 	http://ftc. gov/privacy/privacyinitiatives/glbact.html.
15 U. 	c. g 1681 	et s 	(as amended 2003). 	See generally 	FTC , CREDIT
REpORTING: THE FAIR CREDIT REpORTING ACT (2006),
http://ftc 	. gov 	Ipri 	vacy/pri vacyini tiati 	vesl 	credi t.html.
15 U. 	C. g 6501 	et seq. 	(1998). 	See generally 	FTC, CHILDREN' S PRIVACY: THE
CHILDREN' S ONLINE PRIVACY PROTECTION ACT (2006),
http://ftc. gov/privacy/privacyinitiatives/childrens. html. The Act requires operators of
commercial web sites to: post a privacy policy on the web site s homepage and link to the policy
on every page where personal information is collected; provide notice about the site
information collection practices to parents and obtain verifiable parental consent before
collecting personal information from children; give parents a choice as to whether their child'
personal information wil be disclosed to third paries; provide parents access to their child'
personal information and the opportunity to delete the child' s personal information and opt-out
of future collection or use of the information; not to condition a child' s paricipation in a game
contest, or other activity on the child' s disclosing more personal information than is reasonably
necessar to paricipate in that activity; and maintain the confidentiality, security, and integrity of
personal information collected from children.
See generally 	FTC , ENFORCING PRIVACY PROMISES (2006),
http://www. ftc. gov/privacy/privacyinitiatives/promises. html; FTC , il THEFT HOME (2006), 	at
http://www. consumer.gov/idtheft/;FTC 	CONSUMR ALERT , SPYWAR (2006), 	at	FTC
http://ftc. gov/bcp/conline/pubs/alerts/spywareal 	rt. htm.
with information and analysis regarding privacy issues.
In recent years , the FTC' s privacy agenda has included the Commssion s " Do Not Call"
Registry, " which provides consumers with a simple , free , and effective means to limit unwanted
telemarketing calls. ll The Commssion has also worked vigorously to combat mass email
spam " both before and after the enactment of the Controlling the Assault of Non- Solicited
Pornography and Marketing Act of 2003 (" CAN- SPAM' ')2 through law enforcement against
spamers , the education of consumers and businesses , and through continued study of the
problem. " In addition , the Commssion is in the process of completing rulemakings and reports
required by CAN- SPAM. 	The FTC has pursued a vigorous law enforcement program against
deceptive spam and , to date , has brought 85 cases in which spam was an integral element of the
alleged overall deceptive or unfair practice.
The Commission s recent report to Congress Subject Line Labeling As a Weapon Against
Spam and the Division of Marketing Practices ' recent report Email Address Harvesting and the
Effectiveness of Anti- Spam Filters note that Internet Service Providers (" ISPs ) have developed
a number of technological options to sort, delete , or block unsolicited commercial email. 	The
Commission has also monitored the development of filtering technologies that consumers may
use in their personal email accounts to sort, delete , or block unwanted commercial email that may
contain age-inappropriate content , and has encouraged consumers to consider using such
IO
See, e. 	Press Release 	FTC Testifies on Data Security and Identity Theft	FTC;
(June 16 2005), 	available at 	http://ftc. gov/opa/2005/06/datasectest.htm.
II
See generally 	FTC, NATIONAL DO NOT CALL REGISTRY (2006),
http://ftc . gov /bcp/conl i net edcams/ donotcallii ndex . html.
15 U. 	C. g 7701 	et seq. (2003).
13 See generally 	FTC, SPAM, PRESS ROOM (2006),
http://www. ftc. gov/bcp/conline/edcams/spamlpress. htm.
See generally id.
15 FTC, SUBJECT LINE LABEUNG AS A WEAPON AGAINST SPAM , A REpORT TO
CONGRESS 10- 12 (2005), 	available at
http://www. ftc. gov/reports/canspam05/050616canspamrpt.pdf; FTC DIVISION OF MATING
PRACTICES , EMAI ADDRESS HAVESTING AN THE EFFECTIVENESS OF ANTI-SPAM FILTERS
6 (2005), 	available at 	http://www. ftc.gov/opa/2005/11/spamharvest.pdf. Examples include:
customized filters that block out email messages containing words that occur more frequently in
known spam; " blacklists " of Internet Protocols determined to be an open relay or proxy used by
spammers; and " whitelists " of legitimate marketers that ensure legitimate , non-spam email is not
blocked.
, "),
technologies.
Notably, in one of the FTC' s congressionally-mandated reports - a June 2004 report
entitled 	National Do Not Email Registry, a Report to Congress 	("Do Not Email Report )!7 - the
Commission analyzed the issues identified in your Februar, 15 2006 , letter. In the Report, the
Commssion concluded that spammers would most likely use a registry as a mechanism for
verifying the validity of email addresses and , without the ability to authenticate their identities
enforcement officials would be largely powerless to identify and pursue those responsible for
misusing a registry. Thus , a registry would raise serious security, privacy, and enforcement
diffculties , especially for children s email accounts. !S A discussion of the Report s conclusions
is provided below. FTC staff have also previously commented on another state proposal similar
to SB 2200.
II. 	Summary of SB 2200
Hawaii SB 220020 would require the Hawaii Deparment of Commerce and Consumer
Affairs to " establish and operate , or contract with a qualified third party to establish and operate
the child protection registry. "'! Under the bill 	(tJhe deparment or a third pary administrator
shall establish procedures, to the extent possible, to prevent the use or disclosure of protected
16 E. FTC, YOU' VE GOT SPAM: HOW TO " CAN " UNWANTED EMAI 2 (2002),
available at 	http://www .ftc. gov/bcp/conline/pubs/online/inbox. pdf.
17 FTC, NATIONAL DO NOT EMAIL REGISTRY , A REPORT TO CONGRESS (June
2004), available at 	http://www.ftc. gov/reports/dneregistry/report.pdf. Specifically, CAN-SPAM
required that the FTC transmit to Congress a report that: " (1) sets forth a plan and timetable for
establishing a nationwide marketing Do- Not- Email registry; (2) includes an explanation of any
practical , technical , security, privacy, enforceability, or other concerns that the Commssion has
regarding such a registry; and (3) includes an explanation of how the registry would be applied
with respect to children with e-mail accounts. " 15 U. 	C. g 7708. 	See also 	FTC
EFFCTIVENESS AN ENFORCEMENT OF THE CAN-SPAM ACT, A REpORT TO CONGRESS (Dec.
2005) ("Effectiveness and Enforcement Report 	available at
http://www . ftc . gov /reports/canspam05/051220canspamrt. pdf.
See generally 	Do Not Email Report supra 	note 17 ati- ii.
19 FTC Staff Comment to the Honorable Angelo " Skip" Saviano Concerning Ilinois
HB 0572 to Create a Child Protection Registry (2005), 	available at
http://www. ftc. gov/os/2005/11/051101cmtbil0572. pdf.
20 Hawaii S. B. 2200, 23'd Leg. (2006), 	available at
http://www . capitol. hawaii. gov/sessioncurrent/bills/SB2200 SD 1 	pdf.
Id. 	at g B(a).
, "
contact points. . . ."22 These contact points would include: instant message identities; wireless
communications device numbers; fax numbers; email addresses; or other electronic addresses
subject to rules adopted by the Deparment.23 A parent, guardian , individual , school , or other
institution responsible for a contact point to which a minor may have access may register that
contact point with the Deparment.24 Such a registration would last for up to three years and
expire upon a minor s eighteenth birthday.
Under SB 2200 	(a) person shall not send , cause to be sent , or conspire with a third party
to send a message to a contact point that has been registered for more than thirty calendar days
with the department if the primar purpose of the message is , directly or indirectly, to advertise
or otherwise link to a message that advertises a product or service that a minor is prohibited by
law from purchasing, viewing, possessing, paricipating in , or otherwise receiving."" The
sending of such a message " is prohibited only if it is otherwise prohibited for the minor to
purchase , view , possess , paricipate in, or otherwise receive the product or service."2O The
consent of a minor or third pary to receive the message is not a defense.
The bil would require the Deparment to establish a procedure to allow senders to verify
compliance with the registry." A person desiring to send a message containing content
inappropriate for minors would need to pay the Deparment for access to this mechanism at a rate
set by the Department based on the number of contact points checked against the registr, not to
exceed . 03 cents per contact point.30 SB 2200 would also prohibit a person from releasing to
Id.
Id. 	at g A.
Id. 	at g B(b), (d).
Id. 	at g B(c).
Id. 	at g D(a).
Id. 	at g D(e).
28 at g D(c). It is not a violation if a person is merely an intermediary between	Id.
the sender and recipient of a prohibited electronic message or unknowingly provides transmission
of such a message over a computer network or facility. 	Id. 	at g D(d)(I)- (2).
29 at g (H) ("The deparment shall adopt rules. . .	Id. 	at g B(f). 	See also id.
necessar for the purposes of this par. "
30 at g B(g). Such collected fees would be credited to a children s protection	Id.
registry fund administered by the Deparment and to the Hawaii Attomey General in order to
administer and conduct investigations, enforcement, and defense of the registry. 	at gg B(h),	Id.
C(a)-(c).
another person information contained on the registry, selling or using the registry for any reason
other than to meet the requirements of the bill , or accessing or attempting to access the registry
except as provided under the bill.'!
SB 2200 would make " an intentional or knowing violation " of the bil a computer crime
punishable as a class C felony, in addition to any penalties authorized by the state s computer
crime statute. " A civil action based on such a computer crime could also be brought by an
authorized individual or the registrant of the contact point on behalf of a minor who has received
a prohibited message , a person through whose facilities such a message was transmitted , or the
Attorney General against a person who has violated the bill.33 A person bringing such an action
could recover actual damages including reasonable attorney s fees or , in lieu of actual damages
the lesser of five-thousand dollars per each message received or transmitted or two- hundred fifty-
thousand dollars for each day the violation occurS.34 In addition, SB 2200 would give the Hawaii
Attorney General the power to investigate the business transactions of a person reasonably
believed to have violated the bil.
II. 	Effect of SB 2200 on Registered Children
SB 2200 May Provide Pedophiles and Other Dangerous Persons With a
List of Contact Points of Hawaii Children
The registry proposed by SB 2200 would create an extensive directory of children
contact points that currently does not exist. As explained below , such a list cannot be effectively
monitored for abuse.36 By compiling such a list that cannot be effectively monitored for abuse
Id. 	at g E(a)- (c).
SB 2200 at g F. 	See also 	HAW. REv. STAT. g 78 Par IX (2004).
SB 2200 at g G(a)(I)- (3).
Id. 	at g G(c)(I)- (2).
Id. 	at g G(d).
36 Recently, two states have established similar children s registries, the "Michigan
Children s Protection Registry Act " MICH. COMPo LAWS g 752. 1061 	(2004) and the	et seq.
Utah Child Protection Registr Act " UTAH CODE ANN. g 13- 39- 101 	(2004). The	et seq.
Commssion staff wil continue to monitor these registries with regard to their effect on
children s privacy. In its December , 2005 , report to Congress Effectiveness and Enforcement of
the CAN-SPAM Act the Commission reiterated that it " generally supports initiatives that protect
children from inappropriate content , but state registries that maintain sensitive information
belonging to children raise troubling issues. " Effectiveness and Enforcement Report 	note	supra
, at 39-41. Thus , the Commssion continues to "caution against legislative action on the state
, "
SB 2200 may provide pedophiles and other dangerous persons with a potential list of contact
points of Hawaii children. As the Do Not Email Report concluded 	(t)he possibility that such a
list could fall into the hands of the Internet's most dangerous users , including pedophiles , is truly
chiling. "37
Although difficult to quantify, the risk of a pedophile or other dangerous persons
misusing the registry data to discover the contact point of a Hawaii minor is certainly real. First
such a list could be misused by registry personnel.38 Second , such a list is subject to direct
hacking by technologically sophisticated persons. Third, the Hawaii Attorney General's office is
unlikely to be able to screen every single individual who might seek , or to whom it might
provide , registry access. For example, it is unlikely that the state would be able to perform
background checks on every employee of all marketing firms that may potentially misuse their
access to such a registry. In sum , a central registry of children s contact points may provide
pedophiles and other dangerous persons with a means of contacting those children.
level to adopt registry-style laws in the hope they may effectuate improved protections for
children in the online environment. The Commission believes that grave security and privacy
concerns argue decisively against such measures. 	Because Michigan and Utah have only	Id.
recently established such registries , which became effective last summer , it may be useful for you
to continue to evaluate their experiences once they have been in effect for several years.
Do Not Email Report supra 	note 17 , at 33- 34.
As a computer security expert retained by the FTC explained:
In the Computer Security field , it is well known that insider attacks account for
the most loss in terms of proprietar data. While we have well- developed
techniques for thwaring external attackers , for example , firewalls , intrusion
detection systems , and virtual private networks , the state of the ar at protecting
against rnalicious insiders is currently dismal. Proprietar algorithms , code , and
designs leak all the time. Industrial espionage is rampant , and theft of data by
people with legitimate access is the most common form of loss known to today
corporations. This is why the hashed list of email addresses , which is such a
valuable target , is almost certain to be compromised at some point if a Do Not
Email registry is deployed. The technology does not exist to protect it against
insiders.
A VIEL D. RUBIN, A REpORT TO THE FTC ON RESPONSES TO THEIR REQUEST FOR
INFORMATION ON ESTABUSHING A NATIONAL DO NOT E-MAI REGISTRY 11 (May 2004),
available at 	http://www . ftc . gov /reports/ dnere gistry/ex pertrpts/rubin. pdf.
39 Since the Commssion s Do Not Email Report , there have been no technological
advances that would alleviate the risk that pedophiles and spammers would misuse registry data.
Effectiveness and Enforcement Report 	note 17 , at 40 n. 164 (citing expert report of	supra
Mathew Bishop, Ph. 	, Professor of Computer Science at the University of California (" UC"
Davis and Co- Director of the UC Davis Computer Security Laboratory).
)."
Email Addresses on the Proposed Registry are Unlikely to Receive 	Less
Spam and May Actually Receive More Spam , Including Adult Content
A Registry Could Provide Spammers With a List of Valid Children s Email
Addresses For Spam Marketing
As mentioned above , SB 2200 would create an extensive directory of active children
email addresses. As technology stands today, it is	impossible 	to know whether any particular
stated email address is actively used by an actual user , until it is tested to verify that it is valid.
A registry of email addresses , such as the one proposed by SB 2200 , would eliminate that
technological hurdle , one of the few remaining barrers that can slow spammers down.
Spammers would have significant incentives to attempt to obtain a copy of such a registry
or portions thereof for two main reasons. First, spam marketers of products and services used by
children (e. 	, CDs , ringtones , clothing, video games) could use such a list to focus their spam
marketing campaigns. According to a 2003 study conducted by Symantec Corp. , 76 percent of
children who use the Internet have one or more email accounts.'1 Such email accounts are
attractive contact points for spam marketers , and marketers of products used by children would
likely be wiling to pay a premium to obtain a list of children s email addresses. Second , even
spam marketers that do not specifically target children would find such a list valuable simply
because the email addresses on it would have been verified as being valid and could , therefore
help a spammer to evade an anti -spam filter put in place by an Internet Service Provider
ISP"
Disturbingly, 47 percent of the children surveyed in the Symmantec study reported
Do Not Email Report 	note 17 , at 1- 12.	supra
41 The study, conducted by Symantec Corp. in June 2003 , surveyed 1 000 children
between the ages of seven and eighteen. 	See 	Press Release, Symantec , Symantec Survey Reveals
More Than 80 Percent of Children Using Email Receive Inappropriate Spam Daily (" Symantec
Survey ) (June 9, 2003), 	http://www. symantec. comlpress/2003/n030609a. html. The	available at
findings of the study are discussed in the Do Not Email Report supra 	note 17 , at 33- 34.
42 As spammers send more messages, they necessarly increase the number of
undeliverable messages coming from their Internet Protocol ("IP") addresses. ISPs , however
filter out all messages from an IP address from which a high number of undeliverable messages
are sent. This filtering increases the probability that 	all 	of a spammer s messages from that IP
address will not be delivered , including those messages that would have been delivered but for
the undeliverable messages that were sent with them. By including in a marketing campaign a
largc number of known valid email addresses with email addresses of unknown validity, the
spammer increases the odds that the ISP wil deliver messages to the addresses of unknown
validity. Do Not Email Report 	note 17 , at 18- 19 	93.	supra
receiving spam with links to pornographic websites.'3 The Commssion has found no data to
suggest that spamers are currently targeting children to receive specific types of spam
however.44 Rather, spammers appear to use indiscriminate marketing techniques , and , therefore
children generally receive the same types of spam that adults receive ' This fact is not surprising
because spammers and others currently have no way of knowing that paricular email addresses
belong to children , unless the children have divulged their ages and email addresses , or otherwise
indicated their minor status by signing up with an SB 2200- type registry. Thus , because such a
registry cannot be effectively monitored for abuse , it may have the unintended consequence of
providing spammers with a mechanism for verifying the validity of email addresses. This	mayactually increase the amount of spam sent to registered children s addresses in general , including
spam containing adult content. To the extent that the registr may be misused to verify the
validity of email addresses , such verified email addresses could then be re-sold to spam
marketers in general , including spam marketers of adult content.
Existing Computer Security Techniques are Inadequate to Prevent the Abuse
of Such a List
In its Do Not Email Report to Congress , the Commission analyzed three computer
security techniques that registry proponents had claimed could significantly reduce the security
and privacy risks associated with a registry of individual email addresses: (1) the centralized
scrubbing of marketers ' distribution lists; (2) the conversion of addresses to one- way hashes; and
(3) the seeding of the registry with " canar" email addresses. As explained below , although each
of these three techniques may reduce certain types of computer security threats , none of them can
completely prevent the misuse of registry data.
Symantec Survey, 	supra
43 note 41. Notably, over 20 percent of children with email
accounts open and read spam messages. 	Id. 	Even when children feel uncomfortable, offended
or curious after seeing inappropriate spam, 38 percent of them do not tell their parents. 	Id.
44 When Commssion investigators "seeded" 175 different locations on the Internet
with 250 undercover email addresses , they found that the content of the resulting spam was
unrelated to the location on the Internet from which the address was harvested. Consumer Alert
FTC, Email Address Harvesting: How Spammers Reap What You Sow (Nov. 2002), 	available
http://www.ftc. gov/bcp/conline/pubs/alerts/spamalrt. htm. 	Do Not Email Report	at 	See also
supra 	note 17 , at 34 n. 187.
45 According to one ISP , about thirty percent of all spam delivered to its subscribers
inboxes in January and Februar 2004 contained sexually explicit material or references. Do Not
Email Report supra 	note 17 , at 32 n. 174. The Commission found that 17 percent of
pornographic offers in the spam it analyzed contained "adult imagery. " FTC, FALSE CLAIMS IN
SPAM , A REpORT BY THE FTC' s DIVISION OF MARKETING PRACTICES 13 (Apr. 30 , 2003),
available at 	http://www .ftc. gov/reports/spaml030429spareport. pdf.
Centralized Scrubbing Would Not Prevent Registry Misuse
Rather than distributing to email marketers copies of a registry that could then fall into
the hands of pedophiles or other dangerous persons , some have proposed that a registry could
instead require email marketers to submit their distribution lists to the registry to be scrubbed of
registered contact points. " The state could then return a list purged of registered email addresses.
But such centralized scrubbing would not prevent spamers from using the registry to obtain
valid email addresses. Although central scrubbing by the registry might prevent spammers from
obtaining a full copy of the registry, spammers would simply have to compare their pre- scrubbed
and post-scrubbed lists for differences between them , and identify email addresses removed by
the scrubbing. Thus , list scrubbing has a fatal flaw that , ironically, could allow spammers to
verify addresses on their mailing lists. By repeatedly submitting lists of email addresses to a
registry for scrubbing, spammers could potentially reconstruct a substantial portion of the
registry.'7
Although Hawaii could attempt to track the identities of marketers submitting their lists
for scrubbing, in many cases the state would have no practical means of knowing whether
persons making such submissions were misusing the registry data. Generally, a law- abiding
marketer who purchased an emaillist and then submitted it to the registry for scrubbing would be
indistinguishable from a malicious spammer who purchased the same list and then submitted it in
order to validate addresses for future spamming. If a marketer who misused the registr for
spamming purposes included its identity in the resulting violative spam the state could of course
discipline such a marketer. This type of scenaro is unlikely in the current context of
technologically sophisticated and elusive spammers. Similarly, the state would generally have no
practical way of preventing or detecting such a spamer from selling a validated emaillist to
other spammers.
One- Way Hashing Would Not Prevent Registry Misuse
One-way hashing involves using cryptographic algorithms to transform a string of text
into character strngs called "hashes. " In a hashed registry, a consumer couJd enter an email
address on the registry using a web- based form. The state would then send a confirmation email
to the consumer s email address. To activate the registration, the consumer would return to the
registry s web site and enter a code appearng in the confirmation email. Upon activation of the
registration , the state would convert the email address to a one- way hash using a publicly- known
hashing algorithm. The entire registry would be stored as one-way hashes.'"
46 	See, e. 	Do Not Email Report supra 	note 17 , at 19 	(noting that when the
Commission solicited input for the Do Not Email Report , it received ten Request for Information
RF" ) responses proposing registries that use a centralized scrubbing mechanism ).
Id. 	at 19-20.
48 For example , a consumer might register an email address, such as abc(Qftc. gov.
Then , using a securing hashing algorithm standard , the registry would convert the address into a
A marketer authorized to use an email registry would convert registered email addresses
on its distribution list into hashes using the same hashing algorithm used by the registry. The
marketer would also create a database identifying each original email address and its associated
hash. The marketer would then submit its hashed distrbution list to the state for scrubbing. The
registry would compare the marketer s hashed distribution list to the hashed registry and return to
the marketer a hashed distribution list purged of those hashes appearng on the registry. A
legitimate marketer would then send messages only to those addresses that corresponded to
hashes on the list returned by the state. An ilegitimate spammer , however , could determine
which of the addresses on its original distribution list were on the registry (and , therefore, are
valid addresses) by comparing the hashed list submitted to the state with the scrubbed list of
hashes returned by the state and determining the email addresses that corresponded to the purged
hashes.
It is virtually impossible using current computing and software technology to determne
an original un- hashed text by analyzing the resulting hash. Thus , if someone obtained the
registry of hashed email addresses , it is unlikely that the database could be un- hashed and turned
back into a list of readable email addresses. Hashing may protect a registry from outside hackers
by maintaining data in an encrypted form. But , although a hashed registry would provide some
measure of security against a hacker , it would not protect against the likely threat of a spammer
using the registry as a tool for validating email addresses.50 In sum, whether un-hashed or
hashed , centrally-scrubbed or distributed , the legitimate bulk emailer needs to know which
addresses on its distrbution list are on the registry. The inevitable corollar is that the
ilegitimate spammer can use the registry to deduce valid email addresses through comparson.
hashed form , such as 551ge3f2ba5aef2dead64n2cf31507e88d6eb23 , and add it to the registry.
49 	A spamer with little technical sophistication could easily convert millions of
email addresses to hashes in seconds using a standard desktop computer. Do Not Email Report
supra 	note 17 , at 21- 22 n. 105.
As a computer security expert retained by the Commission explained:
Crytographic hashing can be thought of as a method for " anonymizing " an
address. . . that helps to protect the original list from becoming a source of new
addresses for spammers. However , due to the mathematical properties of
cryptographic hashes , it is stil possible for a person who knows an email address
to tell whether that address is on the anonymized list. So a system based on
crytographic hashes is roughly equivalent. . . to one that allows emailers to
query a centralized database to check whether paricular addresses are on the list.
Id. 	at 22. Another computer security expert retained by the Commssion explained that " hashing
provides absolutely no security against a marketer who obtains a scrubbed list and uses (it) to sell
the addresses that were scrubbed by the Registry. 	at n. 106.	Id.
, " 	, "
Seeding the Registry Would Not Prevent Misuse
The Do Not Email Report also analyzed the utility of seeding a registry with secret
registry-controlled addresses designed to detect spammers ("canar addresses 	51 To ensure that
emails received by canary addresses would be true indicators of registry misuse , each canary
address would have to be extremely unlikely to receive spam , absent a registry violation. In other
words , the canar addresses could not already be circulating on emaillists on the Internet and
would need to include characters unlikely to be generated by a computerized dictionary attack
program.52 For instance, using a random character generation program , the Commission could
establish the email address " 25ceI2a4QYfederaltcommiss. com. 	The address would be monitored
constantly. Anyemail sent to the canary address would indicate a misuse of the registry.
Seeding a registry with canar addresses may aid the detection of the outright hacking of
an un-hashed registry, if such an address obtained through hacking then receives spam. But it is
unlikely that seeding could prevent spammers from misusing a registry through the submit-and
compare technique. A canar address would not be circulating on a spammer s pre-scrub email
lists outside the registry, absent a direct hack , and would include character strings unlikely to be
created by a dictionar attack program. Therefore , with a hashed registry, a canar address
would never receive a spam message , preventing the detection of a misuse of the registry.
Moreover , although the receipt of email by a canar address may make it possible to
detect the misuse of a registry it could not prevent such abuse , as such detection would
necessarily occur only after the registry had already been compromised. Detection would likely
be too little help too late. The widespread use of false headers , open relays , open proxies , and
zombie drones by sophisticated spammers would make it exceedingly difficult or impossible to
trace a message from the seeded address back to its source.54 The result would be the same even
if a centralized registry were to distrbute un-hashed copies of the registry, including canary
addresses , to marketers.
Id. 	at 22-23.
52 If the registry were seeded with FTC- controlled email addresses that were likely to
be targeted by dictionary attack programs (e. 	johnQYftc. gov ), the receipt of a message at this
address would not necessarly indicate that the Registry had been misused to search for valid
addresses. A spamer with a dictionary attack program may have sent the message. 	Id. 	at 22
ll0.
53 Id. 	at 22- 23 n. 112. As one computer security expert concluded 	canares are
useless when dealing with a hashed registry." Do Not Email Report supra 	note 17 , at 22
ll1.
Id. 	at 8- 13 (explaining these techniques).
, "
Senders of Offensive Spam Wil Be Diffcult to Locate and Prosecute
The FTC' s experience in its spam cases shows that the primary law enforcement
challenge is identifying and locating the targeted spammer. As the Do Not Email Report
explains , the ability of spamers to hide their identities by using false headers, open relays , open
proxies , zombie drones , and foreign servers makes tracing an email's path " an often fruitless
task."" Thus 	(t)racing an email almost always leads to a dead end because spamers rarely
send messages from their own email accounts. ISPs which , like the Commission, have
considerable experience dealing with spam , have been similarly stymied by spammers ' use of
zombie drones and other camouflage tactics.
Unable to identify a spammer based on the email trail , law enforcement and ISPs must
locate spammers by tracing the flow of funds from victim to spamer. The experiences of law
enforcement and ISPs belie claims that spamers can be caught easily. First , numerous spam
messages , such as those that are purely malicious vehicles for viruses and Trojans , do not
typically request money. Second , spammers that request funds often use novel payment methods
offshore banks, stolen credit card accounts , and other techniques that make tracing the flow of
money a painstakng, and often futile, endeavor.
IV. 	Impact on Consumers and Competition
In addition to the risks to children discussed above , SB 2200 would also likely have
significant consequences for email marketers throughout the United States, not just those that
conduct business in Hawaii. Because an email address does not indicate the geographic
residence of its user , a marketer cannot easily separate out residents of certain locations from a
marketing list. Any sender of email marketing goods , products , or services covered by SB 2200
would , as a practical matter , therefore , need to scrub each registered address from its list in order
to ensure that it did not violate the registry and subject itself to substantial criminal and civil
penalties.
For example , with a centrally-scrubbed registry, before sending any customers an email
newsletter featuring a laser pointing device , a merchant would need to submit its entire emaillist
to the registry for scrubbing because Hawaii minors are prohibited from purchasing such
devices.57 Similarly, a winery would need to scrub its entire emaillist before embarking on an
email marketing campaign to promote its wines to avoid inadvertently violating SB 2200 by
sending a message to a registered email address. Under SB 2200 , such marketers would need to
conduct such scrubbing every 30 days.
Id. 	See also id.	at 23-26. 	at 8- 12.
Id. 	at 23-26.
57 HAW. REv. STAT g 136-3 (1999) (" It shall be unlawful to sell or furnish a laser
pointing device to any minor.
).
The cost of such scrubbing and monitoring can be substantial for legitimate marketers
who are gcncra1ly unlikely to use email to target minors for products they are prohibited from
purchasing.59 Marketers of certain types of products, such as sexua1ly explicit content, are
already subject to substantial legal penalties if they do not comply with laws that protect minors
(and adults who do not wish to view such content).60 Spammers are unlikely to honor any such
registry of prohibited contacts and may, in fact , misuse such a list to spam the children on it. The
costs of complying with SB 2200 , in addition to the potential for substantial criminal and civil
liability for indi vidual violations , may cause some legitimate marketers to consider ending mass
Do Not Email Report supra 	note 17 , at 31 n. 165.
See, e. 	BEER INSTITUTE , ADVERTISING AND MARKETING CODE 1 (2006),
available at
http://www . beerinstitute. orgleerInsti tute/files/ccLi brarFiles/Filename/0000000003 84/2006AD
CODE. pdf (stating that brewers should not market to underage persons , and that " (t)hese
guidelines apply to a1l brewer marketing materials , including Internet and other cyberspace
media. ); DISTILLED SPIRITS COUNCIL OF THE UNITED STATES, CODE OF RESPONSIBLE
PRACTICES FOR BEVERAGE ALCOHOL ADVERTISING AND MARKETING (2006), 	available at
http://www. discus. orglindustry/code/code. htm (stating that alcoholic beverages should not be
marketed to underage persons , and that " (t)he provisions of the Code apply to every type of print
and electronic media , including the Internet and any other on- line communications, used to
advertise or market beverage alcohol."); and FRE THE GRAPES! , WINE INUSTRY CODE FOR
DIRCT SHIPPING (2006), 	available at 	http://www.freethegrapes. orglwineries. html#code
(specifying that wineries may direct ship wine to adults only in states where it is legal to do so;
must request the birth date of the purchaser to verify he/she is over 21 years of age before
completing any transaction; and must conspicuously label shipments with a minimum
notification " signature of person age 21 or older required for delivery 	FTC	See also
CIGARTTE REpORT FOR 2003 8-9 (2005), 	available at
http://www. ftc. govlreports/cigarette05/050809cigrt.pdf (noting that in 2003 , besides creating a
company website , cigarette "companies reported no expenditures on any other Internet
advertising 	(e. 	banner ads on third party sites and direct mail advertising using -email).
60 For example , under the FTC' s recent "Label for E-mail Messages Containing
Sexually Oriented Material" Final Rule , adopted pursuant to the CAN-SPAM Act, commercial
email messages containing sexua1ly oriented materials must " (e)xclude sexually oriented
materials from the subject heading for the electronic mail message and include in the subject
heading the phrase ' SEXUALLY- EXPLICIT: ' in capital letters " and include the electronic
equivalent of a "brown paper wrapper" in the body of the message. 16 C.P.R. g 316.4. Thus, the
Rule protects minors (and adults who do not wish to inadvertently view sexually explicit content)
by requiring that the sender prevent recipients from viewing such material without a recipient
affirmative decision to do so. Courts can award up to $11 000 in penalties per violation of the
CAN-SPAM Act, including a violation ofthe Rule. 15 U.S.c. g 7706(a); 15 U.S. C. g 7(a)(I)(B);
15 U. 	C. g 45(m)(I)(A), as modified by 28 U. 	C. g 2461 , as amended and implemented by 16
P.R. g 1.98(d).
, "
cmaij campaigns altogether. 	The aggregate effect of SB 2200 might be to close off the
legitimate emaij marketing of those products and services that it would cover , throughout the
United Statcs , not just for Hawaii residents , and for all consumers , not just minors.62 Thus, SB
2200 would likely have a greater effect on sellers that rely on email contact points in lieu of a
physical prcsencc in order to conduct business , such as a stand-alone Internet company. As noted
in the FTC staff report Possible Anticompetitive Barriers to E- Commerce: Wine Internet
merchants often provide consumers with lower prices, more choices , and better quality products
and services. 	The extra burden that SB 2200 would place on Internet sellers may, therefore
hamper a paricularly competitive segment of merchants in those industries covered by SB 2200
curtailing the benefits of such competition to consumers.
61 Jon Swartz Anti-Porn Spam Laws to Shield Kids Backfire USA	Id. See also
TODAY , Aug. 21 2005 at Bl available at
http://www . usatoday. comltech/news/computersecurity/2005- 08- 21- email- children 	htm.
62 If email marketers do ilegally sell products to underage persons , they are still
subject to state criminal statutes. Thus , email marketers must structure their activities so that
they do not violate state laws already in place.
63 See 	FTC STAFF, POSSIBLE ANTICOMPETITIVE BARRIERS TO E- COMMERCE:
WINE 1 (July 2003), 	available at 	http://www.ftc. gov/os/2003/07/winereport2. pdf. ld. atl . 3 	14
26. For example 	(t)he staff. . . concludes that online wine sales give consumers the
opportunity to save money and to choose from a much greater varety of wines. 	See	Id. 	at 14.
also 	FTC STAF , POSSIBLE ANTICOMPETITIVE BARIERS TO E- COMMERCE: CONTACT LENSES
(Mar. 2004), 	available at 	http://www.ftc. gov/os/2004/03/040329c1reportfinal.pdf.
is 64 For example , it is likely that some consumers would no longer receive
information that they value and , in some cases , that they have specifically requested , such as a
monthly email newsletter advertising current prices for covered goods or services. This 	not to
suggest , however , that the FTC is unconcerned about the marketing of age- inappropriate products
and materials to minors, such as entertainment having violent content. 	See 	FTC , MARKETING
VIOLENT ENTERTAINMENT TO CHILDREN: A REVIEW OF SELF- REGULATION AND INDUSTRY
PRACTICES IN THE MOTION PICTUR , MUSIC RECORDING & ELECTRONIC GAM INDUSTRIES
(2000), available at 	http://www.ftc. govlreports/violence/vioreport. pdf (recommending that the
motion picture , music recording, and electronic game industries continue to improve compliance
with existing ad placement guidelines and rating information practices , avoid advertising venues
with under- 17 audiences , and enhance efforts to prevent minors from purchasing age-
inappropriate content). The Commission also has a toll- free consumer complaint line and
Internet complaint form available for consumer complaints about the marketing of media
violence to children. FTC , FTC ACCEPTING COMPLAINTS ABOUT VIOLENT ENTERTAINMENT
MARKETED TO KIDS (2004), 	available at
http://www.ftc. gov/bcp/conline/pubs/alerts/mediavioalrt. htm. In addition , as noted above, the
FTC has also urged consumers to consider using filtering technologies in their personal email
accounts that allow users to sort, delete, or block unwanted commercial email that may contain
age-inappropriate content. 	See supra 	note 16.
Conclusion
Hawaii SB 2200 appears to be designed to protect children from unwanted commercial
messages that advertise products or services they are prohibited from purchasing or contain adult
advertising or links to adult content. By compiling a list of children s contact points that cannot
be effectively monitored for abuse , however , SB 2200 may provide pedophiles and other
dangerous persons with a list of contact points for Hawaii children and may actually increase the
amount of spam sent to those addresses , including adult content. The extra burden that SB 2200
would place on legitimate Internet sellers may also hamper a particularly competitive segment of
merchants in those industries covered by SB 2200 , curtail the benefits of such competition to
consumers , and cause consumers to no longer receive information that they value.
Sincerely,
Maureen K. Ohlhausen, Director
Christopher M. Grengs , Attorney Advisor
Office of Policy Planning
B.
Lydia B. Parnes , Director
Daniel R. Salsburg, Attorney
Bureau of Consumer Protection
Michael A. Salinger , Director
Louis Silversin , Economist
Bureau of Economics

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