Key legal question
Whether the appellant could rely on the tax authority's 1995 letter to claim protection of good faith and avoid VAT liability.
Extracted holding
No. The appellant had given incomplete and misleading information in its registration questionnaire, so the authority's letter could not create a protected reliance interest.
Extracted reasoning
Good faith protection requires complete, non-misleading information and a trustworthy official assurance. The authority was entitled to rely on the questionnaire; any error was attributable to the appellant.