Key legal question
Whether the contract of 24 November 1995 should be qualified as a franchise agreement rather than a mandate.
Extracted holding
The agreement was correctly qualified as a franchise agreement; it went beyond mere consultancy and created a long-term cooperative distribution arrangement.
Extracted reasoning
The written contract showed the franchisee operated an independent business in its own name and at its own risk while using the plaintiff’s name, uniform concept, know-how, support, and agreed pricing. Such features exceeded the scope of a simple mandate under Art. 394 CO.