Key legal question
Whether service of the payment order on A. was invalid because of an alleged conflict of interest and double representation.
Extracted holding
The lower court failed to address the alleged conflict of interest; this omission violated the debtor's right to be heard, so the appeal succeeds and the matter must be reconsidered.
Extracted reasoning
Service to a third party expressly authorized to receive debt collection documents is generally valid, but service may be restricted where a representative conflict creates a risk of prejudice. The debtor's conflict-of-interest arguments could not be dismissed as irrelevant without examination.