Key legal question
Whether the supervisory authority committed a formal denial of justice or undue delay.
Extracted holding
No. The cantonal authorities did decide the complaint, and the overall duration was reasonable after remittal for further fact-finding.
Extracted reasoning
A delay complaint under Art. 19 LP presupposes failure to act within the legal or appropriate time; here the authorities issued formal decisions, and the remittal was justified to complete the factual record.