Key legal question
Whether the insured proved continuing accident-related health consequences after 31 October 2008
Extracted holding
The record did not establish with sufficient probability that complaints after 31 October 2008 were causally linked to the accident; only neck pain directly after the crash was shown, not a typical whiplash symptom complex.
Extracted reasoning
Early medical records and the claimant's own statements did not support immediate onset of the broader symptom pattern later alleged. Later reports could not overcome the lack of a documented symptom cluster in the first phase after the accident, and posturography could not prove causation.