Key legal question
Whether the insured was entitled to full coverage of the custom-made ocular prosthesis instead of the tariff maximum of CHF 2,000.
Extracted holding
The insured was not entitled to full coverage; a custom synthetic prosthesis available at the tariff maximum was sufficient.
Extracted reasoning
The medical reports showed the need for a custom-made resin prosthesis, but did not establish that only the ocularist chosen by the insured could supply it. The hospital ophthalmic center could provide an adapted custom prosthesis after molding for CHF 2,000, which met the requirements of simplicity and adequacy.