Key legal question
Whether the health insurer could refuse benefits for loss of salary solely because the accident insurer had handled the matter slowly.
Extracted holding
No. Administrative delays by the accident insurer were not sufficient, by themselves, to justify refusing insurance benefits for loss of salary.
Extracted reasoning
The insurer had to assess the entitlement on the substantive conditions for benefits. Mere reference to procedural slowness in the accident-insurance file did not establish a valid basis for denial.