2025003419•EEOC Appeal 2025003419
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U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Office of Federal Sector P.O. Box 77960 Washington, DC 20013 Claud R.,1 Complainant, v. Sean Duffy, Secretary, Department of Transportation (Federal Aviation Administration), Agency. Appeal No. 2025003419 Agency No. 2022-29260-FAA-05 Hearing No. 560-2022-00115X DECISION Complainant filed an appeal with the Equal Employment Opportunity Commission (EEOC or Commission), pursuant to 29 C.F.R. § 1614.403, from the Agency’s June 12, 2025, final order concerning an equal employment opportunity (EEO) complaint alleging employment discrimination in violation of Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. § 2000e et seq. and Section 501 of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. § 791 et seq. For the reasons that follow, we AFFIRM the Agency’s final order. Beginning on February 16, 2020, Complainant was employed as a FV-0346-H Logistics Management Specialist (Provisioner) at the Agency’s Mike Monroney Aeronautical Center facility in Oklahoma City, Oklahoma. 1 This case has been randomly assigned a pseudonym which will replace Complainant’s name when the decision is published to non-parties and the Commission’s website.
2025003419 2 On October 5, 2021, Complainant initiated contact with an EEO counselor. On October 22, 2021, Complainant filed an EEO complaint alleging discrimination by the Agency on the bases of race (African American), sex (male), color (Black), and disability (mental) when: 1. When he started in his position, he was told that he and a female employee would be splitting the workload but, shortly thereafter, she returned to her previous position. Management told him that, due to budget constraints, the workload would now be all his. 2. On or about February 21, 2020, he had to travel for work without notice, and he had to use his own funds because he was not issued a government credit card. 3. On or about March 2, 2020, management questioned his request for leave in order to donate blood, and they told him that he did not automatically get four hours. 4. On or about March 13, 2020, management admitted they had left him off of multiple group emails. 5. On or about September 8, 2020, management said four hours was too long for donating blood, changed the process for blood leave, and stated that, if he had a different type of job, four hours would be necessary. 6. On or about October 20, 2020, management did not trust his advice on needing supervisory approval via email for a solicitation of interest. 7. On or about October 21, 2020, engineering refused to work with second- level engineering, which resulted in extra work for him to complete. 8. On or about October 29, 2020, management decided they would approve future four-hour blood leave requests, but he decided he would make blood donations on his own time from that point. Management mentioned that going to his physician was at his discretion, he was to provide updates when he did so, and they wanted him to self-quarantine for 14 days. He then decided he would submit a leave slip for blood leave instead. 9. On or about October 29, 2020, upper management began harassing him via text, email, and phone calls regarding his leave request, including telling him they would be happy to document their conversation with him, they needed to know whether he took a Covid-19 test, and telling him that his sick leave was not approved until he talked to them. 10. On or about November 17, 2020, he received his completed Family and Medical Leave Act (FMLA) form from his physician and emailed it to
2025003419 3 management. He stated that the reasons for his anxiety were previous experiences of being stressed and overwhelmed by management. 11. On or about November 19, 2020, management and Human Resources (HR) forced him into the reasonable accommodation (RA) process after he repeatedly insisted he was not seeking an RA. Management and HR stated that he had to go through the RA process before they could approve his FMLA request. Management falsified the RA memorandum by stating that he “indicated [you] may be entitled to a reasonable accommodation.” 12. On or about November 19, 2020, he made a suggestion during a meeting that was implemented, and he included this accomplishment in his performance appraisal along with other accomplishments, but he did not receive a cash award. 13. On or about November 20, 2020, management refused to sign his request for FMLA leave. 14. On or about November 27, 2020, he submitted another leave request that was ignored. 15. On or about March 2, 2021, management interrupted him with instant messages while he was in another meeting. 16. On or about April 30, 2021, his request for FMLA was approved, after speaking to a different HR employee than the one management had been communicating with. She stated it was clear that he did not require an RA. 17. On or about August 17, 2021, management asked him to provide a Sparing Model that was determined two months ago without explanation, and he did so. He felt this was an attempt to see if he was organized or to attempt to make him fail to provide needed information. 18. On or about September 9, 2021, management exhibited bias by showing him a job posting on USAJOBS. He felt this was done to show he was not wanted in the organization. 19. On or about September 10, 2021, he sent an email to management inquiring about split shifts. Management told him that he could not work weekends and that his split shift would not work because he was in a position that required two people. 20. On or about September 17, 2021, he sent a text to management requesting eight hours of FMLA annual leave. Management replied, calling him the “N word.” 21. On or about October 8, 2021, he emailed management, upper management, and senior management his Notice of Resignation.
2025003419 4 Complainant identified his disability as insomnia, racing heart, hyperventilation, racing thoughts, anxiety, and hypertension. Complainant alleged that harassment from management was the cause of his medical condition. In November 2020, Complainant requested FMLA leave for his own serious medical condition. After his doctor checked a box on a form indicating that Complainant would be unable to perform one or more of the essential functions of his position, the Agency initiated the interactive process to determine whether he needed an accommodation. Complainant denied that he needed a RA. Complainant was subsequently approved for FMLA leave, and his absences were retroactively converted to FMLA leave. On September 17, 2021, Complainant texted his supervisor (Supervisor-1), requesting eight hours of FMLA leave. Supervisor-1 asked if Complainant wanted annual or sick leave, and Complainant stated that he wanted annual leave. Supervisor-1 replied, “Okay. Thanks. N”. Report of Investigation at 290. Several hours later, Complainant replied, “Excuse me for asking, but I thought you would have responded by now correcting the letter ‘N’ after thanks. Are u referencing me as the ‘N’ word!” Id. Supervisor-1 apologized, stated that it was a typo, and stated that he did “not use that word with anyone.” Id. Supervisor-1 reported the incident to the Assistant Group Manager (Manager-1), who reported it to the Agency’s Accountability Board. The incident was reviewed and found to be a typographical error by the Accountability Board. Manager-1 counseled Supervisor-1 to pay more attention to the accuracy of his communications. On October 8, 2021, Complainant submitted notice of his resignation, effective October 15, 2021. Complainant alleged that he felt he had to resign after a pattern of ongoing discrimination and harassment. After its investigation into the complaint, the Agency provided Complainant with a copy of the report of investigation and notice of right to request a hearing before an EEOC Administrative Judge (AJ). Complainant timely requested a hearing. The AJ held a hearing and subsequently issued a decision in favor of the Agency. The AJ considered allegations (18) through (21) as disparate treatment claims, finding that Complainant failed to establish a prima facie case of discrimination on any basis. The AJ also found that the Agency had articulated a legitimate, nondiscriminatory reason for each issue.
2025003419 5 Complainant’s supervisor sent him a job posting for a position in the EEO Office because he had expressed interest in civil rights work. The Agency denied Complainant’s request for a split shift schedule based on the need for him to be present during core hours to perform his Provisioner duties. The Accountability Board investigated Supervisor-1’s text message and found was no evidence that the inclusion of the letter “N” was anything other than a typographical error. The AJ found that Supervisor-1 credibly testified that typing the letter N was a mistake, noting that he appeared visibly disturbed while testifying about the possibility that someone thought he intended to use a racial epithet. The AJ determined that the evidence in the record established that Complainant voluntarily resigned. The AJ further found that Complainant presented no evidence of pretext. Evaluating Complainant’s harassment claim, the AJ found that Complainant failed to demonstrate that the alleged harassment was based on his race, color, sex, or disability. Although Complainant was frustrated by not being able to take leave freely without being questioned by management, the AJ found that management’s inquiries were reasonable and did not constitute harassment. The AJ found that much of the alleged harassment consisted of the legitimate exercise of supervisory oversight, such as assessing his workload and duties as a Provisioner, requesting that he travel for work prior to receiving a government travel card, deciding on performance awards, managing his work schedule, and notifying him of a job opportunity in a field of interest. The AJ found that some instances of harassment were literal mistakes, such as Manager-1 forgetting to add him to an email list after he onboarded, Supervisor-1 sending him an instant message without realizing he was in a meeting, Supervisor-1 correcting himself after realizing Complainant was correct on a work question, and Supervisor-1 inadvertently adding the letter “N” to a text message to Complainant about leave. The AJ found that Complainant had not demonstrated that the alleged instances of harassment, either individually or collectively, were sufficiently severe or pervasive to constitute a hostile work environment. The AJ concluded that Complainant failed to demonstrate that he was subjected to unlawful harassment as alleged. The Agency issued its final order adopting the AJ’s conclusion that Complainant failed to prove discrimination as alleged. The instant appeal followed.
2025003419 6 On appeal, Complainant argues, among other things, that the AJ failed to consider the cumulative effect of repeated incidents of harassment, which contributed to stress, anxiety, and deterioration of his health. Complainant asserts that management falsely asserted that he had indicated that he may be entitled to reasonable accommodation. Complainant contends that, while the Accountability Board may have determined that Supervisor-1’s text message was a typographical error, his subjective reaction to the message and the emotional harm he experienced were not unreasonable or unfounded. Complainant avers that a reasonable person in his position would have felt compelled to resign because his working conditions became intolerable. We will address Complainant’s arguments below.2 The Agency argues, in pertinent part, that its final order should be affirmed. Pursuant to 29 C.F.R. § 1614.405(a), all post-hearing factual findings by an AJ will be upheld if supported by substantial evidence in the record. Substantial evidence is defined as “such relevant evidence as a reasonable mind might accept as adequate to support a conclusion.” Biestek v. Berryhill, 587 U.S. 97, 103 (2019) (internal citation omitted). A finding regarding whether or not discriminatory intent existed is a factual finding. See Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), Chapter 9, at § VI.B. (Aug. 5, 2015). An AJ’s conclusions of law are subject to a de novo standard of review, whether or not a hearing was held. Id. An AJ’s credibility determination based on the demeanor of a witness or on the tone of voice of a witness will be accepted unless documents or other objective evidence so contradicts the testimony, or the testimony so lacks in credibility that a reasonable fact finder would not credit it. Id. 2 Complainant appears to raise reprisal for prior protected EEO activity as a new basis. We note that, absent a compelling reason, a complainant may not add a new basis on appeal. See Valdez v. U.S. Postal Serv., EEOC Appeal No. 01A00196 (May 11, 2000). To the extent Complainant alleges retaliation for exercising his FMLA rights, FMLA is governed by the Department of Labor. Complainant should raise any concerns that his FMLA rights were violated or that he was subjected to retaliation for exercising his FMLA rights with the Department of Labor. See Susie K. v. U.S. Postal Serv., EEOC Appeal No. 2020003012 (June 2, 2020).
2025003419 7 EEO MD-110, Chap. 9 § VI.C, further provides that on appeal to the Commission, the burden is squarely on the party challenging the AJ’s decision to demonstrate that the AJ’s factual determinations are not supported by substantial evidence. See id. In this case, this means that Complainant has the burden of pointing out where and why the AJ’s findings are not supported by substantial evidence. Cf. id. (pointing out that “[t]he appeals statements of the parties, both supporting and opposing the [AJ’s] decision, are vital in focusing the inquiry on appeal so that it can be determined whether the [AJ’s] factual determinations are supported by substantial evidence”). On appeal, Complainant argues that management falsely stated that he indicated that he may require reasonable accommodation. However, as the AJ found, Complainant’s doctor checked a box stating that Complainant would not be able to perform one or more of his essential job functions. We find that substantial evidence supports the AJ’s findings that it was reasonable for management to initiate the interactive process based on the information provided by Complainant’s doctor and that there was no evidence to support Complainant’s speculation that management initiated the interactive process in order to intentionally stall the approval of his request for FMLA leave. Contrary to Complainant’s assertion on appeal, the AJ considered the cumulative effects of the allegedly harassing incidents. We find that substantial evidence supports the AJ’s determination that none of the incidents, whether considered individually or collectively, were sufficiently severe or pervasive. Similarly, we find that substantial evidence supports the AJ’s conclusion that Complainant did not establish that the alleged harassment was based on his race, color, sex, and/or disability. Regarding Supervisor-1’s text message, Complainant avers that he subjectively perceived the letter “N” as offensive. Based on Supervisor-1’s demeanor while testifying, the AJ determined that Supervisor-1 credibly testified that the inclusion of the letter N in the text message was a mistake, and we find no basis to overturn this credibility determination. Absent evidence of discriminatory motive, Complainant cannot establish that Supervisor-1’s text message constituted discriminatory harassment. We agree with the AJ’s conclusion that Complainant did not establish that he was subjected to discriminatory harassment as alleged. In this case, a finding of constructive discharge is precluded by our finding that Complainant did not establish that he was subjected to discrimination or harassment as alleged.
2025003419 8 See Val L. v. Dep’t of Veterans Affs., EEOC Appeal No. 2021004383 (Feb. 23, 2023) (“The law does not permit an employee’s subjective perceptions to govern a claim of constructive discharge”). Upon careful review of the AJ’s decision and the evidence of record, as well as the parties’ arguments on appeal, including those not specifically addressed herein, we conclude that substantial evidence of record supports the AJ’s determination that Complainant has not proven discrimination by the Agency as alleged. Accordingly, we AFFIRM the Agency’s final order implementing the AJ’s decision. STATEMENT OF RIGHTS - ON APPEAL RECONSIDERATION (M1125) The Commission may, in its discretion, reconsider this appellate decision if Complainant or the Agency submits a written request that contains arguments or evidence that tend to establish that: 1. The appellate decision involved a clearly erroneous interpretation of material fact or law; or 2. The appellate decision will have a substantial impact on the policies, practices, or operations of the agency. Requests for reconsideration must be filed with EEOC’s Office of Federal Sector (OFS) within thirty (30) calendar days of receipt of this decision. If the party requesting reconsideration elects to file a statement or brief in support of the request, that statement or brief must be filed together with the request for reconsideration. A party shall have twenty (20) calendar days from receipt of another party’s request for reconsideration within which to submit a brief or statement in opposition. See 29 C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), at Chap. 9 § VII.B (Aug. 5, 2015). Complainant should submit their request for reconsideration, and any statement or brief in support of their request, via the EEOC Public Portal, which can be found at https://publicportal.eeoc.gov/Portal/Login.aspx. Alternatively, Complainant can submit their request and arguments to the Director, Office of Federal Sector, Equal Employment Opportunity Commission, via regular mail addressed to P.O. Box
2025003419 9 77960, Washington, DC 20013, or by certified mail addressed to 131 M Street, NE, Washington, DC 20507. In the absence of a legible postmark, a complainant’s request to reconsider shall be deemed timely filed if OFS receives it by mail within five days of the expiration of the applicable filing period. See 29 C.F.R. § 1614.604. An agency’s request for reconsideration must be submitted in digital format via the EEOC’s Federal Sector EEO Portal (FedSEP). See 29 C.F.R. § 1614.403(g). Either party’s request and/or statement or brief in opposition must also include proof of service on the other party, unless Complainant files their request via the EEOC Public Portal, in which case no proof of service is required. Failure to file within the 30-day time period will result in dismissal of the party’s request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request. Any supporting documentation must be submitted together with the request for reconsideration. The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances. See 29 C.F.R. § 1614.604(f). COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (S0124) You have the right to file a civil action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision. If you file a civil action, you must name as the defendant in the complaint the person who is the official Agency head or department head, identifying that person by their full name and official title. Failure to do so may result in the dismissal of your case in court. “Agency” or “department” means the national organization, and not the local office, facility or department in which you work. If you file a request to reconsider and also file a civil action, filing a civil action will terminate the administrative processing of your complaint. RIGHT TO REQUEST COUNSEL (Z0815) If you want to file a civil action but cannot pay the fees, costs, or security to do so, you may request permission from the court to proceed with the civil action without paying these fees or costs. Similarly, if you cannot afford an attorney to represent you in the civil action, you may request the court to appoint an attorney for you. You must submit the requests for waiver of court costs or appointment of an attorney directly to the court, not the Commission.
2025003419 10 The court has the sole discretion to grant or deny these types of requests. Such requests do not alter the time limits for filing a civil action (please read the paragraph titled Complainant’s Right to File a Civil Action for the specific time limits). FOR THE COMMISSION: T. Gimbrere _________ Acting Director's signature T. Gimbrere, Acting Director Office of Federal Sector September 22, 2026 Date
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