Bergenstock v. legalzoom.com, Inc.

CourtListener 10591270NcbizctMay 15, 2015

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Bergenstock v. LegalZoom.Com, Inc., 2015 NCBC 49.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE
SUPERIOR COURT DIVISION
COUNTY OF WAKE 13 CVS 15686

KELLY BERGENSTOCK; CHARLES )
FRANCIS JONES, JR.; BEACON )
HOUSE USA INC.; WILLIAM )
KENNETH BAKER, as Trustee of the )
Cathryn Matthews Braly Revocable )
Living Trust; NITA BRALY BAKER; )
WARREN KIMBERLY BRALY; )
JOSEPH McDOWELL BRALY, JR.; )
BRIAN DAVID BRALY; CATHRYN )
MICHELLE BRALY; MADISON )
MATTHEWS; JEFFREY MATTHEWS )
BAKER; MARA KATHRYN BAKER; )
and SULLIVAN McDOWELL ELLIS, )
a Minor, All as Beneficiaries of the ) ORDER & OPINION
Last Will and Testament of Cathryn )
Matthews Braly, on Behalf of )
Themselves and on Behalf of All )
Others Similarly Situated, )
)
Plaintiffs, )
)
v. )
)
LEGALZOOM.COM, INC., )
)
Defendant. )
)

{1} THIS MATTER is before the Court on Defendant’s Motion to Abate
Class Action Complaint in Favor of Prior-Filed Action (“Motion”). For the reasons
stated below, the Motion is GRANTED. The claims brought by Plaintiff Kelly
Bergenstock (“Bergenstock”) based on her first purchase from Defendant
LegalZoom.com, Inc. (“LegalZoom”), and all claims brought by Plaintiffs Charles
Francis Jones, Jr., (“Jones”) and Beacon House USA Inc. (“Beacon House”) are
DISMISSED with prejudice.
Spilman Thomas & Battle, PLLC by Nathan B. Atkinson and Margaret C.
Coppley for Plaintiffs Kelly Bergenstock, Charles Francis Jones, Jr., and
Beacon House USA, Inc.

Carlton Law, PLLC by Alfred P. Carlton, Jr.; Nexsen Pruet, PLLC by R.
Daniel Boyce and Thomas J. Ludlam; and Graves Dougherty Hearon &
Moody, P.C. by Peter D. Kennedy, pro hac vice, for Defendant.

Gale, Chief Judge.

I. PARTIES

{2} Plaintiff Bergenstock is a resident of Kill Devil Hills, North Carolina.
Bergenstock alleges that she made a purchase from LegalZoom on May 11, 2010
(“Bergenstock’s First Purchase”), and a second purchase on August 6, 2011
(“Bergenstock’s Second Purchase”). The Motion and this Order & Opinion are
limited to claims based on Bergenstock’s First Purchase. Claims based on
Bergenstock’s Second Purchase are not affected by this Order & Opinion.
{3} Plaintiff Jones is a resident of Raleigh, North Carolina. Jones alleges
that he made a purchase from LegalZoom on December 3, 2009.
{4} Plaintiff Beacon House is a nonprofit corporation incorporated and
operating under the laws of North Carolina. Beacon House alleges that Patrick
Cline, acting on behalf of Beacon House, made a purchase from LegalZoom on June
2, 2009.
{5} The Motion and this Order & Opinion do not apply to the claims of the
remaining named Plaintiffs, and any reference to “Plaintiffs” or “parties” refers
solely to Bergenstock, Jones, and Beacon House, and as to Bergenstock, only her
first purchase.1
{6} Defendant LegalZoom is a California corporation with principal places
of business in Glendale, California, and Austin, Texas.

1 Defendant has by separate motion moved that all claims must be dismissed or arbitrated. That
motion will addressed by a separate order.
II. PROCEDURAL BACKGROUND

{7} Plaintiffs’ original Complaint was filed on December 23, 2013. The
case was designated a mandatory complex business case and was assigned to the
undersigned on February 5, 2014. LegalZoom filed the pending Motion on February
14, 2014, seeking abatement or dismissal of all of Plaintiffs Jones’s and Beacon
House’s claims and all claims resulting from Bergenstock’s First Purchase, based on
a prior final judgment approving a nationwide class action settlement in Webster v.
LegalZoom.com, Inc., No. BC438637 (Cal. Super. Ct. Apr. 8, 2012).2 Plaintiffs filed
a First Amended Class Action Complaint in this action on July 9, 2014, that added
additional plaintiffs but did not materially change the original Plaintiffs’ claims.
{8} The claims asserted in Webster included, inter alia, claims for (1)
unfair and deceptive practice; (2) violations of the California statutes relating to
legal document assistants; (3) unjust enrichment; (4) declaratory relief nullifying
contracts for purchase from LegalZoom and injunctive relief against LegalZoom;
and (5) unfair, unlawful, fraudulent, and deceitful business acts and practices.
(Reply Br. Supp. Mot. Abate Class Action Favor of Prior-Filed Class Action
(“Bergenstock Reply”) Ex. 1-E ¶¶ 56–85 (Third Amended Class Action Complaint for
Damages and Injunctive Relief).)
{9} The Prayer for Relief in Webster sought, inter alia, (1) restitution of
fees paid to LegalZoom, (2) treble penalties, and (3) attorneys’ fees and costs
incurred by the plaintiffs. (See Bergenstock Reply Ex. 1-E, at 20–21.)
{10} The parties have stipulated that the pending Motion applies to the
First Amended Class Action Complaint. After extensive briefing, the Court heard
argument on the Motion on January 9, 2015. The Motion is now ripe for
disposition.

2 When filed, the Motion sought abatement, or alternatively, dismissal of certain claims. At the time
of filing, the judgment approving a nationwide class action settlement in the prior-filed action
underlying the Motion was on appeal. That judgment is now final and non-appealable. Therefore,
LegalZoom seeks dismissal with prejudice of those claims, rather than abatement.
III. FACTUAL BACKGROUND

A. Webster v. LegalZoom, Inc.

{11} In May 2010, Katherine Webster, as executrix of the Estate of Anthony
J. Ferrantino and as trustee of the Anthony J. Ferrantino Living Trust, on her own
behalf and on behalf of a class of similarly situated California residents, filed the
Webster lawsuit against LegalZoom in California Superior Court, Los Angeles
County. (See Bergenstock Reply Ex. 1-B ¶ 10 (Class Action Complaint for Damages
and Injunctive Relief).) The lawsuit was assigned to the Honorable William J.
Highberger. In August 2010, Webster filed an amended complaint, seeking to
represent a nationwide class of LegalZoom estate planning customers. (See
Bergenstock Reply Ex. 1-C ¶ 8 (First Amended Class Action Complaint for Damages
and Injunctive Relief).)
{12} After more than three days of mediation and weeks of negotiation, the
parties reached a tentative settlement and moved for preliminary judicial approval
of the settlement. (See Bergenstock Reply Ex. 1-G ¶ 4 (Declaration of Robert S.
Arns in Support of Joint Motion for Preliminary Approval and Plaintiff’s Motion for
Class Certification for Settlement Purposes).) In July, 2011, after reaching a
proposed settlement with LegalZoom, Webster again amended her complaint to
seek to broaden the nationwide class to include all LegalZoom customers, rather
than only estate planning customers. (See Bergenstock Reply Ex. 1-E ¶ 8.) A party
pursuing a competing nationwide class action against LegalZoom in the same
jurisdiction (the “Whiting Action”) filed objections to the proposed settlement. (See
Bergenstock Reply Ex. 1-L (Objections to Proposed Settlement and Opposition to
Parties’ Motion for Preliminary Approval of Settlement).) Following a hearing on
September 8, 2011, Judge Highberger issued detailed orders regarding his
preliminary review of the settlement, approving the class action notice and forms.
(See Pls.’ Supplemental Filing Regarding Def.’s Mot. Abate (“Pls.’ Supp.”) Ex. 6, at
C-1 to -55 (Reporter’s Transcript on Appeal);3 Bergenstock Reply Ex. 1-O (Minute
Order); Bergenstock Reply Ex. 1-P (Order Conditionally Certifying Settlement Class
and Directing Dissemination of Class Notice).) The Superior Court conditionally
certified a nationwide settlement class and directed dissemination of notice of the
proposed settlement to the class on December 21, 2011. (See Bergenstock Reply Ex.
1-P.) Notice to the class was sent in January, 2012. (See Bergenstock Reply Ex. 1-
K (Declaration of Jennifer M. Keough Regarding Dissemination of Notice and
Settlement Administration).)
{13} The Superior Court subsequently conducted a half-day fairness
hearing on April 5, 2012, at which arguments by objectors were heard at length and
Judge Highberger questioned the parties’ and objectors’ counsel in detail on the
fairness, adequacy, and reasonableness of the settlement. (See Bergenstock Reply
Ex. 1-R, at F-1 to -68.) Judge Highberger heard argument covering sixty-eight
pages of transcript concerning the value of the economic relief provided, the claims
rate, and the attorneys’ fees in comparison to the objectors’ view of the value of the
relief provided to the class. (See Bergenstock Reply Ex. 1-R, at F-1 to -68.) He
considered the value of the injunctive relief and noted that “[t]he objecting process
has been informative to shed light on this case.” (See Bergenstock Reply Ex. 1-R, at
F-64.)
{14} After concluding the fairness hearing, Judge Highberger entered an
order granting final approval of the settlement on April 18, 2012. (See Bergenstock
Reply Ex. 1-S (Order Granting Final Approval of Class Action Settlement).) In his
order, he found that the court had subject matter jurisdiction over the claims and
personal jurisdiction over the named plaintiff and the class members. (Bergenstock
Reply Ex. 1-S ¶¶ 1–2.) He further held that the dissemination of class notice
constituted the best notice practicable under the circumstances, fully satisfied the

3 The court reporter later made minimal, nonsubstantive changes to pages C-37, F-7, F-9, and F-32

of the September 8, 2011, and April 5, 2012 transcripts. Those changes can be found in the last
eleven pages of exhibit 1-R of the Bergenstock Reply, which includes page C-36. See Bergenstock
Reply Ex. 1-R, at 72–82 (Supplemental Reporter’s Transcript on Appeal). Any citations to the
Bergenstock Reply should be considered as referencing the amended pages, where appropriate.
requirements of due process and California law, constituted “valid, due, and
sufficient notice” to all persons entitled to notice, and afforded the class members an
adequate time to request exclusion from the class or to object to the settlement.
(Bergenstock Reply Ex. 1-S ¶ 4(b).) He found that the form of notice fairly, fully,
accurately, and adequately advised the class members of all relevant and material
information, and fully satisfied the requirements of due process and California law.
(Bergenstock Reply Ex. 1-S ¶ 4(a).) He further found that Webster and her counsel
had “fairly and adequately represented and protected the interests of all members
of the Settlement Class throughout” the litigation. (Bergenstock Reply Ex. 1-S ¶
3(c).) He then concluded that the settlement was “fair, reasonable, [and] adequate”
and was “in the best interests of the Settlement Class.” (Bergenstock Reply Ex. 1-S
¶ 5.) The final judgment provided that the settlement agreement released all
claims against LegalZoom by the class members and held that “the release and
discharge of Released Claims . . . are binding upon Plaintiffs and all members of the
Class.” (See Bergenstock Reply Ex. 1-T ¶ 3 (Judgment).)
{15} The approved settlement class was defined as “all persons who, from
September 15, 2005 through June 16, 2011, purchased a legal document or legal
document assistant service from LegalZoom.com, Inc.” (“Settlement Class”).
(Bergenstock Reply Ex. 1-T ¶ 4.) This class definition included all North Carolina
purchasers of LegalZoom products and services during the defined period, including
Bergenstock’s First Purchase, Jones, and Beacon House.
{16} Excluded from the Settlement Class were “individuals who submit a
valid Request for Exclusion in accordance with the procedures set forth in the
Settlement,” persons and firms associated with LegalZoom, persons on a terrorist
watch list, and other specially excluded persons. (Bergenstock Reply Ex. 1-T ¶ 4.)
Bergenstock, Jones, and Beacon House were not excluded.
{17} The Released Claims encompassed all causes of actions and claims
asserted or that could have been asserted in the Litigation arising out
of the LegalZoom.com website, any materials available on or through
the LegalZoom.com website, any disclosures or alleged nondisclosures
regarding LegalZoom (including in LegalZoom’s marketing or
advertising by LegalZoom personnel), LegalZoom’s customer service,
the unauthorized practice of law (subject to the limitation set forth in
the next to last sentence of this paragraph), or the purchase or use of
documents prepared through LegalZoom.

(Bergenstock Reply Ex. 1-T ¶ 5.) The claims brought by Jones and Beacon House
and the claims based on Bergenstock’s First Purchase fall within the scope of the
Released Claims.
{18} The terms of the Settlement Agreement provided that class members
who submit a valid claim would receive sixty days of free enrollment in either
LegalZoom Legal Advantage Plus Program (for individuals) or the Business
Advantage Pro Program (for businesses) (collectively, “Programs”). (See
Bergenstock Reply Ex. 1-A, at 11 (Settlement Agreement).) Members of these
Programs receive services provided by licensed attorneys, including telephone
consultations; review and written summary of legal documents; an annual legal
checkup (which would be provided to Webster class members in the free sixty-day
period), including a written summary and recommendations for legal documents
and strategies; a ten percent discount on all LegalZoom products; access to the
LegalZoom form library; electronic document storage; and a twenty-five percent
discount on legal services not included under the Programs, but provided by a
participating firm. (See Bergenstock Reply Ex. 1-A, at 11–13.)
{19} The Programs are not available in all states. The Settlement
Agreement addressed this issue by providing an alternative cash payment for
LegalZoom customers in those states where the Programs are not available
(“Alternative Payment Plaintiff(s)”), consisting of “the lesser of (i) $75.00 or (ii) 50%
of the current base price of the document the Class Member obtained from
LegalZoom or, if the document has been discontinued, 50% of the base price of the
document at the time it was discontinued.” (Bergenstock Reply Ex. 1-A, at 13.)
{20} At the time the proposed settlement was reached, the Programs were
not, and are not now, available in North Carolina. As such, the North Carolina
Plaintiffs in the underlying case are not able to receive the free legal consultation or
have access to the Programs, which are settlement benefits that LegalZoom
customers who reside in states where the Programs are authorized receive. North
Carolina citizens are included in the Alternative Payment Plaintiffs group.
LegalZoom has actively sought to provide the Programs in North Carolina since
July 14, 2010. See Complaint for Declaratory and Injunctive Relief Ex. 10,
LegalZoom.com, Inc. v. The N.C. State Bar, No. 11 CVS 15111 (N.C. Super. Ct. filed
Sept. 30, 2011). The State Bar has thus far declined to register the Programs.
LegalZoom challenged the State Bar’s refusal in litigation before this Court and has
subsequently pursue the matter in a pending administrative request. See
Complaint for Declaratory and Injunctive Relief Ex. 16, LegalZoom, No 11 CVS
1511 (North Carolina State Bar Authorized Practice Committee Case No. 14PP07
and 14PP08).
{21} “In order to protect the continuing jurisdiction of the [California]
Court, prevent a multiplicity of lawsuits, and protect and effectuate the [California]
Court’s judgment,” the Webster final judgment enjoined the plaintiffs and class
members, and anyone acting on their behalf, including attorneys, who have actual
knowledge of the injunction, from instituting or prosecuting any Released Claims
against LegalZoom. (Bergenstock Reply Ex. 1-S ¶ 7; Bergenstock Reply Ex. 1-T ¶
6.)
{22} No named plaintiff in either the Webster case or the Whiting Action
was an Alternative Payment Plaintiff. No attorney appeared in the case to
represent (or attempt to represent) exclusively the interests of the Alternative
Payment Plaintiffs. The current Plaintiffs in the action before this Court are
Alternative Payment Plaintiffs.
{23} A number of objectors, not including any named Plaintiff in the action
in this Court, appealed the final California judgment, making various objections
about the settlement’s fairness and adequacy. No objections were raised
challenging the fairness of the settlement proceeds that the Settlement Agreement
specifically provided to the Alternative Payment Plaintiffs.
{24} The California Court of Appeal considered and rejected the objections,
unanimously affirming the trial court’s judgment approving the class action
settlement. See Webster v. LegalZoom.com, Inc., No. B240129, 2014 WL 4908639
(Cal. Ct. App. Oct. 1, 2014). In affirming the settlement, the court of appeal noted,
[T]he record before the trial court was extensive and extensively
analyzed. . . . From September 2011 through April 2012, all sides
debated the deal in four hearings that occupy 139 transcript pages.
Throughout these hearings, the trial court examined [the] objections
and displayed command of the case’s issues. [An objector] claimed the
settlement produced too little for the class, but the trial court
concluded plaintiffs faced daunting obstacles to victory: the case was
not a “lay-down winner” or a “no-brainer winner” for the plaintiff
class. . . . [T]here were only eight objectors out of a class of over a
million people; two of these objectors sided with LegalZoom.
Id. at *3–4.
{25} The time period available to seek additional review of the Webster
judgment has expired. Therefore, the California Superior Court judgment
approving the Webster class action settlement is a final, non-appealable judgment.

B. The Present Action

{26} The First Amended Class Action Complaint in the instant case alleges
that Bergenstock, Jones, and Beacon House each made purchases from LegalZoom
during the Webster class period, September 15, 2005, through June 16, 2011. (See
First Am. Class Action Compl.(“First Am. Compl.”) ¶¶ 86, 91, 95 (alleging that
Bergenstock purchased on May 11, 2010, Jones purchased on December 3, 2009,
and Beacon House purchased on June 2, 2009, respectively).
{27} The Named Plaintiffs seek to represent a class consisting of “[a]ll
persons or entities within the State of North Carolina that LegalZoom charged
and/or collected fees for legal services and/or document preparation. The Class does
not include any persons or entities that have a legally binding arbitration provision
in their contract with LegalZoom.” (First Am. Compl. ¶ 125.)
{28} The claims asserted in this case are (1) unauthorized practice of law,
(2) unjust enrichment, and (3) violation of the North Carolina Unfair and Deceptive
Trade Practices Act. (First Am. Compl. ¶¶ 137–71.)
{29} The Prayer for Relief in this case seeks (1) restitution of fees paid to
LegalZoom, (2) treble damages, and (3) attorneys’ fees and costs incurred by
Plaintiffs. (First Am. Compl. 34.)
{30} Plaintiffs did not opt out of the Webster nationwide class action, object
to the settlement, or appeal from the final judgment. Plaintiffs concede that the
claims subject to this Motion are barred and must be dismissed if the Court extends
full faith and credit to the Webster judgment.

IV. STANDARD OF REVIEW

{31} The United States Constitution directs that “[f]ull faith and credit
shall be given in each State to the public Acts, Records, and judicial proceedings of
every other State.” U.S. Const. art. IV, § 1. The United States Supreme Court
likewise has held that “a judgment entered in a class action, like any other
judgment entered in a state judicial proceeding, is presumptively entitled to full
faith and credit,” Matsushita Elec. Indus. Co. v. Epstein, 516 U.S. 367, 374 (1996),
under 28 U.S.C. § 1738 (2014), which provides that “judicial proceedings of any
court of any … State … shall have the same full faith and credit in every court
within the United States . . . as they have by law or usage in the courts . . . from
which they are taken.” Id.; see also Teague v. Bayer, 195 N.C. App. 18, 30, 671
S.E.2d 550, 559 (2009) (citing Matsushita, 516 U.S. at 374, with approval).
{32} North Carolina courts apply only a “very limited” scope of review when
determining whether a foreign judgment is entitled to full faith and credit, with the
inquiry limited to whether jurisdictional and due process considerations were “fully
and fairly litigated and finally decided” by the court rendering judgment. Boyles v.
Boyles, 308 N.C. 488, 491, 302 S.E.2d 790, 793 (1983) (citation omitted). This rule
applies equally in class actions. Moody v. Sears Roebuck & Co., 191 N.C. App. 256,
275–76, 664 S.E.2d 569, 581–82 (2008) (reversing trial court for engaging in “broad
collateral review” of foreign class action judgment); see also Lohr v. Conseco, Inc.,
No. 1:07CV374, 2008 U.S. Dist. LEXIS 102344, at *6 (M.D.N.C. Dec. 17, 2008)
(“[P]articularly in the context of class action judgments, North Carolina courts have
adopted a very limited scope of review of foreign courts’ determinations of
jurisdictional questions and due process conclusions.” (quoting Moody, 191 N.C.
App. at 272, 664 S.E.2d at 580–81) (internal quotation marks omitted)). The review
does not extend to a reconsideration of the merits of either the underlying claims or
the specifics of jurisdiction and due process. Rather, the review is limited to
whether jurisdiction and due process were “fully and fairly litigated and finally
decided” by the court rendering judgment. Boyles, 308 N.C. at 491, 302 S.E.2d at
793 (citation omitted). If the foreign court did so, the North Carolina court extends
full faith and credit without further inquiry. Moody, 191 N.C. App. at 275, 664
S.E.2d at 582.
{33} In Teague v. Bayer, the North Carolina Court of Appeals reversed the
trial court that had ordered additional publication in North Carolina newspapers of
a multistate class action settlement reached in a Tennessee court that included
North Carolina consumers. 195 N.C. App. at 30, 671 S.E.2d at 559. Because the
Tennessee court had specifically ruled that the notice given to the class complied
with Tennessee law and satisfied due process, the Tennessee judgment was entitled
to full faith and credit without any further inquiry into the merits of that decision
by the North Carolina court. Id. Likewise, in Freeman v. Pacific Life Insurance
Co., 156 N.C. App. 583, 589–90, 577 S.E.2d 184, 188–89 (2003), the court of appeals
afforded full faith and credit to a Kentucky judgment resulting from a class action
settlement after only a limited inquiry into whether the Kentucky court had
“specifically found as fact that jurisdiction was proper and that defendant had
provided the required notice.” Id. at 588, 577 S.E.2d at 187.
{34} Applying this North Carolina standard, the federal district court in
Lohr v. Canseco, Inc. held that a North Carolina court’s review is restricted to
confirming that the foreign court made findings as to notice and due process,
without separately making an independent determination that the foreign court’s
findings were correct:
Based on the language of the Final Order in the [California class]
action, the Court notes that the California court . . . specifically found
as fact that notice was proper and that defendants to the action had
provided the required notice. In addition, the California trial court
made a specific finding that notice was adequate, and under North
Carolina law, North Carolina courts would not undertake additional
review of this due process determination.
U.S. Dist. LEXIS 102344, at *22–23.
{35} The North Carolina Court of Appeals has reversed this Court’s refusal
to extend full faith and credit to an Illinois approval of a national class settlement
on this Court’s findings that the settlement was unfair and based on inadequate
consideration. The appellate court found that this Court had no authority to
undertake a “broad collateral review” of the Illinois judgment. Moody, 191 N.C.
App. at 274–75, 664 S.E.2d at 581–82. Even recognizing legitimate concerns
regarding the settlement, the court of appeals recognized that it was “constrained to
hold that the trial court erred by refusing to accord full faith and credit,” because
the Illinois court had already considered issues of notice, due process, and adequacy
and had ruled upon them. Id. at 275, 664 S.E.2d at 582.
{36} Consistent with this standard, before extending full faith and credit to
the California judgment approving the Webster settlement, the Court has examined
the record to determine that the California court made the requisite findings upon a
basis to do so. Particularly, the Court has addressed Plaintiffs’ argument that the
class they seek to represent was not adequately represented in the course of the
settlement process.

V. ANALYSIS
{37} At hearing on the Motion, with candor that the Court much
appreciates, Plaintiffs’ counsel narrowed Plaintiffs’ challenge to the Webster
judgment to the following assertion: The members of the Webster Settlement Class
who were not eligible to receive the settlement benefit of free enrollment in the
LegalZoom Programs (the Alternative Payment Plaintiffs, including North
Carolinians) were denied due process because they did not receive adequate
representation either by counsel representing their interests or by a named class
representative having interests in common with the Alternative Payment Plaintiffs.
(See Pl.’s Supp. Ex. 6, at C-12 to -13.) Plaintiffs argue that the alternative cash
settlement benefit was never considered by the Webster Court, but that the
Alternative Payment Plaintiffs were a separate subclass of individuals that should
have been recognized and adequately represented by both an adequate named
representative who was a member of their subclass and an attorney governed by a
fiduciary responsibility to represent the interests of that subclass. Plaintiffs argue
that due process does not allow giving full faith and credit to the Webster judgment
without such representation.4
{38} Further, Plaintiffs argue that their position should be maintained
because there is no evidence in the record that the Webster court ever considered
the relative value of the proposed payment to the Alternative Payment Plaintiffs.
Rather, Plaintiffs urge that the only consideration given by Judge Highberger was
as to the value of the benefit that was to be offered to class members who could
receive the free legal consultation provided through the Programs (which, at the
time, constituted approximately eighty-five percent of the LegalZoom customers).
Plaintiffs argue that Judge Highberger’s approval of the Settlement Agreement fails
to specifically consider the sufficiency of the consideration to be paid to the
Alternative Payment Plaintiffs, and therefore that it violates their due process
rights. Stated otherwise, they contend that due process does not allow them to be
bound to a release that was only given in exchange for “compensation” that was
never specifically considered by the approving court.
{39} Boyles and Moody constrain this Court’s reconsideration of the
adequacy of the consideration that the California court found adequate to support
the settlement. The Court is instead limited to the inquiry of whether the Webster

4 LegalZoom contends, but Plaintiffs deny, that Plaintiffs are effectively seeking a ruling that the

subclass was entitled to counsel that represented the subclass exclusively.
court fully and fairly considered and then decided whether Plaintiffs were
adequately represented. After having reviewed the extensive court records from the
Webster proceeding, including the transcripts of the court hearings and Judge
Highberger’s orders and findings, this Court concludes that the Webster court made
sufficient findings, that the Webster judgment is entitled to full faith and credit,
and that the issue of adequacy of representation, including that of Alternative
Payment Plaintiffs and therefore the Plaintiffs in this action, was fully and fairly
litigated and finally decided in Webster.
{40} The Webster record demonstrates that the alternative cash payment
benefit was agreed to during mediation and presented to Judge Highberger in the
initial motion for preliminary approval. That alternative benefit was defined in the
proposed Settlement Agreement and class action notice, which the California courts
found to be adequate. That benefit was then before Judge Highberger during the
fairness hearing and subject to challenge by any legitimate objector. In approving
the settlement, Judge Highberger made specific and detailed findings that class
counsel fairly and adequately represented and protected the interests of all
members of the Settlement Class, and that the benefits provided by the Settlement
Agreement, including the alternative cash benefit, were fair, reasonable, and
adequate and in the best interests of the Settlement Class. His judgment was
affirmed. The Court would have to make certain negative inferences from Judge
Highberger’s findings in order to either impose the fiduciary duties Plaintiffs now
seek to impose on counsel or find that a further subclass with its own representative
was necessary to insure adequate representation. Even if such negative inferences
would be consistent with the Webster record, making such inferences is the type of
collateral attack on a foreign judgment that Moody expressed as inappropriate
under the limited North Carolina standards for reviewing foreign judgments.
{41} Plaintiffs argue that such an inquiry by this Court is, however, not
prohibited under this limited standard because Judge Highberger did not
specifically consider the adequacy of the alternative cash settlement benefit, and
thus that it was not fully and fairly litigated. They contend that due process
demands that this Court make that inquiry because the consideration of the
Alternative Payment Plaintiffs, representing only fifteen percent of the Settlement
Class, was so markedly different than that given to other class members. But, the
record does not allow for this parsing of the settlement consideration. The full
settlement consideration, including the consideration provided to the Alternative
Payment Plaintiffs, was before Judge Highberger for his review. The Court cannot
infer that Judge Highberger failed to consider the adequacy of representation of or
the adequacy of consideration for the Alternative Payment Plaintiffs merely because
he did not make express findings in that regard. He made findings that the overall
settlement was fair and reasonable and that the Settlement Class had been
adequately represented. The Court then must conclude that the issues Plaintiffs
now seek to litigate in this Court were fully and fairly litigated and finally decided
by Judge Highberger.
{42} There is likewise no reasoned basis for this Court to conclude that the
statements in Judge Highberger’s approval order were only rote recitals regarding
the court’s jurisdiction, due process, and the fairness of the settlement to the class,
and entered without full deliberation. It is instead that the order was entered only
after a substantive fairness hearing as to the underlying claims and defenses.
Unlike many class settlements, the Webster settlement was contested by objectors
at both the trial and appellate level.
{43} The Court, after its review consistent with the controlling North
Carolina standard, concludes that the issue of adequacy of representation for
Alternative Payment Plaintiffs in the Webster settlement and the adequacy of the
consideration they received in exchange for their release of claims were issues
which were fully and fairly litigated by the California courts. The California
judgment is therefore entitled to full faith and credit and is binding on Plaintiffs
and this Court.

VI. CONCLUSION

{44} For the foregoing reasons, it is ORDERED that
1. Defendant’s Motion to Abate Class Action Complaint in Favor of Prior-
Filed Action is GRANTED.
2. The claims related to Plaintiff Bergenstock’s First Purchase and all claims
brought by Plaintiffs Jones and Beacon House are DISMISSED WITH
PREJUDICE.

This the 15th day of May, 2015.

/s/ James L. Gale l
James L. Gale
Chief Special Superior Court Judge
for Complex Business Cases

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