Mech. Sys. & Servs., Inc. v. Howard

Mech. Sys. & Servs., Inc. v. Howard, 2021 NCBC 48.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE
SUPERIOR COURT DIVISION
MECKLENBURG COUNTY 21 CVS 4047

MECHANICAL SYSTEMS &
SERVICES, INC.,

Plaintiff,
ORDER AND OPINION ON
v. DEFENDANTS’ MOTIONS
TO DISMISS
MATTHEW T. HOWARD; PAUL
DRINKWATER; and CLIMATE
SYSTEMS, LLC,

Defendants.

1. Matthew Howard and Paul Drinkwater are former employees of Mechanical

Systems & Services, Inc. (“MSS”). They now work for Climate Systems, LLC, which

is one of MSS’s competitors. In this lawsuit, MSS alleges that Howard, Drinkwater,

and Climate Systems are competing unfairly by raiding its employees and using its

trade secrets and other confidential information to solicit customers. All three

defendants deny the allegations and have moved to dismiss the amended complaint.

For the following reasons, the Court GRANTS in part and DENIES in part the

motions to dismiss.

Bell, Davis & Pitt, P.A., by Jason B. James and Joshua B. Durham, for
Plaintiff Mechanical Systems & Services, Inc.

Raynor Law Firm, PLLC, by Kenneth R. Raynor, for Defendants
Matthew T. Howard and Climate Systems, LLC.

Robinson Elliott & Smith, by William C. Robinson and Dorothy M.
Gooding, for Defendant Paul Drinkwater.

Conrad, Judge.
I.
BACKGROUND

2. The Court does not make findings of fact on a motion to dismiss. The

following background assumes that the allegations of the amended complaint are

true.

3. MSS and its subsidiaries provide an array of maintenance and construction

services. (See Am. Compl. ¶¶ 7, 8, ECF No. 29.) The company has provided and

serviced HVAC equipment—its largest business segment—for “thousands of facilities

throughout North America.” (Am. Compl. ¶ 9.)

4. Howard and Drinkwater once worked for MSS. Initially a sales engineer,

Howard rose through the ranks to become president. (See Am. Compl. ¶ 18.)

Drinkwater, a sales leader, managed all HVAC sales efforts in the region around

Charlotte, North Carolina, although the “overwhelming majority” of his job related

to two of MSS’s largest client accounts. (Am. Compl. ¶ 19; see also Am. Compl. ¶ 20.)

Both Howard and Drinkwater signed employment agreements with MSS. As

relevant, the agreements include restrictive covenants that prohibit the solicitation

of certain customers and employees of MSS and its affiliates as well as restrictions

on the use and disclosure of trade secrets and other proprietary information. (See

generally Am. Compl. Exs. A, B, ECF Nos. 29.1, 29.2.) The nonsolicitation covenants

in Howard’s agreement have expired, but the covenants in Drinkwater’s agreement

and the nondisclosure restrictions in both agreements remain in effect. (See Am.

Compl. ¶ 26.)
5. In 2018, Howard stepped down as president of MSS and left the company.

A little over two years later, he acquired Climate Systems—a competitor of MSS in

the HVAC field. (See Am. Compl. ¶ 25.) At the time, Climate Systems was on the

verge of bankruptcy and had a depleted workforce. After Howard took the reins, it

began filling out its roster by recruiting MSS’s employees. (See Am. Compl. ¶¶ 25,

31, 33.)

6. Drinkwater was one of the first to join Howard at his new company. By late

2020, Drinkwater planned to leave MSS and had begun recruiting coworkers to do

the same. (See Am. Compl. ¶¶ 26, 29.) He did not tell MSS of his plans until the

moment he resigned in December 2020. (See Am. Compl. ¶¶ 26, 28.) MSS alleges

that, had it known what Drinkwater intended, it would not have let him continue to

access company secrets, especially its database containing customer information.

(See Am. Compl. ¶¶ 26, 53.) MSS further alleges that Drinkwater kept a substantial

amount of its proprietary information—including bids, proposals, and customer

orders and preferences—on personal devices in his possession after resigning. (See

Am. Compl. ¶ 40.)

7. In the short time since Drinkwater joined Howard, Climate Systems has

begun targeting MSS’s customers. (See Am. Compl. ¶ 34.) As alleged, Drinkwater

has bid for projects in direct competition with MSS and used his knowledge of MSS’s

trade secrets and proprietary information to direct Howard to other customer targets.

(See Am. Compl. ¶¶ 36–38.) Climate Systems also continues to mine MSS for new

employees. (See Am. Compl. ¶¶ 34, 39.)
8. Claiming unfair competition, MSS brought this suit in March 2021 against

Howard, Drinkwater, and Climate Systems (together “Defendants”). The amended

complaint includes claims for breach of the nonsolicitation and nondisclosure clauses

in Drinkwater’s agreement and the nondisclosure clause in Howard’s agreement.

There are also claims for misappropriation of trade secrets, tortious interference with

contract, and unfair or deceptive trade practices under N.C.G.S. § 75-1.1.

9. Defendants have moved to dismiss all claims under Rule 12(b)(6) of the

North Carolina Rules of Civil Procedure. (ECF Nos. 31, 33.) The motions are ripe for

disposition. 1

II.
ANALYSIS

10. A motion to dismiss under Rule 12(b)(6) “tests the legal sufficiency of the

complaint.” Isenhour v. Hutto, 350 N.C. 601, 604 (1999) (citation and quotation marks

omitted). The motion should be granted only when “(1) the complaint on its face

reveals that no law supports the plaintiff’s claim; (2) the complaint on its face reveals

the absence of facts sufficient to make a good claim; or (3) the complaint discloses

some fact that necessarily defeats the plaintiff’s claim.” Corwin v. Brit. Am. Tobacco

PLC, 371 N.C. 605, 615 (2018) (citation and quotation marks omitted).

11. In deciding the motion, the Court must treat the well-pleaded allegations of

the complaint as true and view the facts and permissible inferences “in the light most

1 An outbreak of COVID-19 in Mecklenburg County required cancellation of a scheduled
hearing on these motions. Because the motions are fully briefed and further delay would not
serve the interests of the case, the Court elects to rule without a hearing. See Business Court
Rule 7.4.
favorable to” the nonmoving party. Sykes v. Health Network Sols., Inc., 372 N.C. 326,

332 (2019) (citation and quotation marks omitted). Exhibits to the complaint are

deemed to be part of it and may also be considered, see Krawiec v. Manly, 370 N.C.

602, 606 (2018), but the Court need not accept as true any “conclusions of law or

unwarranted deductions of fact,” Wray v. City of Greensboro, 370 N.C. 41, 46 (2017)

(citation and quotation marks omitted).

A. Misappropriation of Trade Secrets

12. The Court begins with the claim for misappropriation of trade secrets.

Defendants contend that the claim must be dismissed because MSS has not

adequately described its trade secrets or alleged acts of misappropriation.

13. “To plead misappropriation of trade secrets, a plaintiff must identify a trade

secret with sufficient particularity so as to enable a defendant to delineate that which

he is accused of misappropriating and a court to determine whether misappropriation

has or is threatened to occur.” Krawiec, 370 N.C. at 609 (citation and quotation marks

omitted). By statute, a trade secret means “business or technical information” that

“[d]erives independent actual or potential commercial value from not being generally

known or readily ascertainable through independent development or reverse

engineering by persons who can obtain economic value from its disclosure or use” and

is “the subject of efforts that are reasonable under the circumstances to maintain its

secrecy.” N.C.G.S. § 66-152(3).

14. MSS alleges that its trade secrets include “customer lists; the terms of MSS’s

contracts with such customers; the needs of each customer; pricing information;
recruiting strategies; sales proposals and quotes for potential customers; and

correspondence with potential customers regarding their needs.” (Am. Compl. ¶ 49.)

It further alleges that this information took “many years of effort” to develop, is

housed in a computerized database, could not be duplicated by competitors, and is

protected by both confidentiality agreements and layers of data security measures.

(Am. Compl. ¶¶ 11, 13.) These allegations, which must be taken as true, satisfy the

particularity requirement. See, e.g., Bite Busters, LLC v. Burris, 2021 NCBC LEXIS

26, at *21–22 (N.C. Super. Ct. Mar. 25, 2021); NFH, Inc. v. Troutman, 2019 NCBC

LEXIS 66, at *47–48 (N.C. Super. Ct. Oct. 29, 2019); USConnect, LLC v. Sprout

Retail, Inc., 2017 NCBC LEXIS 37, at *16–17 (N.C. Super. Ct. Apr. 21, 2017).

15. The allegations of misappropriation are also adequate. Misappropriation is

the “acquisition, disclosure, or use of a trade secret of another without express or

implied authority or consent,” unless independently developed or obtained through

other lawful means. N.C.G.S. § 66-152(1). Here, Drinkwater allegedly accessed

MSS’s trade secrets after deciding to join a competitor, kept them in his possession

after resigning, and then used them to solicit MSS’s customers on behalf of his new

employer. (See Am. Compl. ¶¶ 26, 38, 40.) Drinkwater also allegedly used the trade

secrets to “direct Howard toward” MSS’s customers. (Am. Compl. ¶ 38.) This Court

has treated similar allegations as minimally sufficient to state a claim for

misappropriation. See, e.g., Power Home Solar, LLC v. Sigora Solar, LLC, 2021

NCBC LEXIS 55, at *40–42 (N.C. Super. Ct. June 18, 2021); Wells Fargo Ins. Servs.
USA, Inc. v. Link, 2018 NCBC LEXIS 42, at *40–42 (N.C. Super. Ct. May 8, 2018),

aff’d per curiam, 372 N.C. 260 (2019).

16. For these reasons, the Court denies the motions to dismiss MSS’s claim for

misappropriation of trade secrets.

B. Breach of Contract

17. MSS asserts its claim for breach of contract against Drinkwater and

Howard. The Court first addresses the customer nonsolicitation clause 2 in

Drinkwater’s agreement before turning to the nondisclosure clauses in both

agreements.

18. Nonsolicitation clause. Drinkwater contends that the customer

nonsolicitation clause in his agreement with MSS is facially overbroad and

unenforceable. The Court agrees.

19. A restrictive covenant must be “(1) in writing; (2) made part of a contract of

employment; (3) based on valuable consideration; (4) reasonable both as to time and

territory; and (5) not against public policy.” United Labs., Inc. v. Kuykendall, 322

N.C. 643, 649–50 (1988). “If the covenant is wider in scope than is necessary to

protect the business of the employer, ‘it will not be enforced.’ ” InVue Sec. Prods., Inc.

v. Stein, 2017 NCBC LEXIS 115, at *10 (N.C. Super. Ct. Dec. 18, 2017) (quoting

VisionAIR, Inc. v. James, 167 N.C. App. 504, 508 (2004)).

2 The amended complaint also includes allegations that might support a breach of the
employee nonsolicitation clause in Drinkwater’s agreement, but neither side addressed the
enforceability of that clause or any alleged breach. The Court therefore does not address it
either.
20. The clause at issue provides that, for one year after leaving MSS,

Drinkwater may not “attempt to sell to any Restricted Customer in the Restricted

Territory any goods or services competitive with those offered for sale by the

Company during the twelve (12) months prior to” the end of his employment. (Am.

Compl. Ex. B § 1(a)(i).) “Company” means not only MSS but also “its subsidiaries”

and “all other affiliates.” (Am. Compl. Ex. B at 1.) “Restricted Customer” broadly

includes actual customers of MSS or an affiliate during the year before Drinkwater’s

resignation, anyone with whom Drinkwater dealt during that same period, and

anyone to whom MSS or an affiliate proposed to sell goods or services during the six

months before his resignation. (Am. Compl. Ex. B § 4(d).) In addition, “Restricted

Territory” includes a few specified counties in North Carolina and any county in

North Carolina or another State in which MSS or an affiliate did business during

Drinkwater’s employment. (Am. Compl. Ex. B § 4(g).)

21. This is facially unreasonable. As alleged, Drinkwater’s duties were limited

to the HVAC field, and he spent the “overwhelming majority” of his time managing

two client accounts in the Charlotte, North Carolina area. (Am. Compl. ¶ 19; see also

Am. Compl. ¶ 20.) Yet the nonsolicitation clause purports to bar him from soliciting

customers and potential customers in any field, whether or not he had any knowledge

of them or contact with them. The clause also covers customers and potential

customers of MSS’s affiliates, which engage in businesses unrelated to HVAC

services. (See Am. Compl. ¶ 7.) And it prohibits him from doing so anywhere MSS
or its affiliates do business, which, as alleged, includes “thousands of facilities

throughout North America.” (Am. Compl. ¶ 9.)

22. As our appellate courts have stressed, when a nonsolicitation clause

“reaches not only clients, but potential clients, and extends to areas where [the

employee] had no connections or personal knowledge of customers,” it is

unreasonable. Hejl v. Hood, Hargett & Assocs., Inc., 196 N.C. App. 299, 307 (2009);

accord Aesthetic Facial & Ocular Plastic Surgery Ctr., P.A., v. Zaldivar, 264 N.C. App.

260, 272–73 (2019); Bite Busters, 2021 NCBC LEXIS 26, at *14. This is especially so

when the clause also prohibits solicitation of customers and potential customers of

affiliated companies for whom the employee did not work. See, e.g., Med. Staffing

Network, Inc. v Ridgway, 194 N.C. App. 649, 655–57 (2009); NFH, 2019 NCBC LEXIS

66, at *36–37; Wells Fargo, 2018 NCBC LEXIS 42, at *25–26.

23. The customer nonsolicitation clause in Drinkwater’s agreement is overbroad

and unenforceable. The Court therefore grants his motion to dismiss the claim for

breach of the clause.

24. Nondisclosure clauses. Howard and Drinkwater do not contend that the

nondisclosure clauses in their employment agreements are unenforceable. Rather,

they argue that MSS has failed to allege a breach of their nondisclosure obligations.

After careful review, the Court concludes that the allegations are adequate to state a

claim.

25. The nondisclosure clauses in the two agreements are essentially the same.

Howard and Drinkwater promised not to use or otherwise disclose MSS’s “Proprietary
Information” during and after their employment. As relevant, “Proprietary

Information” means information that “is private or confidential and derives

independent actual or potential commercial value from not being generally known or

available to the public.” (Am. Compl. Ex. A § 4(e)(ii); Am. Compl. Ex. B § 4(e)(ii).)

26. The same allegations that support the claim for trade-secret

misappropriation also tend to support the claim for breach of the nondisclosure

clauses. Among other things, the amended complaint alleges that Drinkwater

obtained trade secrets and other Proprietary Information through his employment,

failed to return that information when he left, and has disclosed it to Howard and

Climate Systems to compete against MSS. (See Am. Compl. ¶¶ 21, 26, 35, 36, 38, 40.)

The amended complaint further alleges that Howard has wrongfully used and

disclosed information about MSS’s hiring and recruiting strategies. (See Am. Compl.

¶¶ 32–34.)

27. Howard and Drinkwater object that MSS has not alleged other facts, such

as when the breaches occurred and whether the commercial value of the information

has dissipated over time. But “a claim for breach of contract is not subject to

heightened pleading standards.” AYM Techs., LLC v. Rodgers, 2018 NCBC LEXIS

14, at *52 (N.C. Super. Ct. Feb. 9, 2018). MSS’s allegations suffice to give Howard

and Drinkwater notice of the claim. Whether the information at issue is, in fact,

confidential and valuable is an evidentiary question for a later stage. See, e.g.,

Barbarino v. Cappuccine, Inc., 2012 N.C. App. LEXIS 305, at *6–9 (N.C. Ct. App.
Mar. 6, 2012) (unpublished); NFH, 2019 NCBC LEXIS 66, at *43 n.12; Vanguard Pai

Lung, LLC v. Moody, 2019 NCBC LEXIS 39, at *10 (N.C. Super. Ct. June 19, 2019).

28. For these reasons, the Court denies the motions to dismiss MSS’s claim for

breach of the nondisclosure clauses.

C. Tortious Interference with Contract

29. MSS asserts a claim for tortious interference with contract against Howard

and Climate Systems. Its allegation is that they intentionally induced Drinkwater

to breach his nonsolicitation and nondisclosure obligations. (See Am. Compl. ¶ 60.)

30. To state a claim for tortious interference with contract, the plaintiff must

allege that a valid contract exists between it and a third person and that the

defendant knows of the contract, intentionally induced the third person not to

perform the contract, did so without justification, and caused actual damage. See

United Labs., 322 N.C. at 661. Inducement generally requires purposeful conduct by

the defendant. See, e.g., Gallaher v. Ciszek, 2020 NCBC LEXIS 124, at *16 (N.C.

Super. Ct. Oct. 16, 2020).

31. Drinkwater’s customer nonsolicitation clause is unenforceable. As a result,

it “cannot support plaintiff’s claim for tortious interference with contract.” Phelps

Staffing, LLC v. C.T. Phelps, Inc., 226 N.C. App. 506, 512 (2013); see also Power Home

Solar, 2021 NCBC LEXIS 55, at *45.

32. As to the nondisclosure clauses, Howard and Climate Systems argue that

MSS has not alleged any facts to show that they intentionally induced a breach by

Drinkwater. Not so. Liberally construed, the amended complaint alleges that
Howard and Climate Systems knew Drinkwater was subject to a duty of

nondisclosure, encouraged him to divulge proprietary information, benefitted “by

having [him] use such information to solicit” customers, and intentionally induced

him to breach his agreement with MSS. (Am. Compl. ¶¶ 38, 54, 59, 60.) These are

at least minimally sufficient allegations of purposeful conduct to satisfy the

inducement element.

33. Howard and Climate Systems also argue that any interference was justified.

It is true that “competition in business constitutes justifiable interference in another’s

business relations and is not actionable so long as it is carried on in furtherance of

one’s own interests and by means that are lawful.” Peoples Sec. Life Ins. Co. v. Hooks,

322 N.C. 216, 221 (1988). But the amended complaint alleges that the means of

competition used by Howard and Climate Systems—misappropriation of trade

secrets, for example—were not lawful. This is sufficient to allege a lack of

justification.

34. For these reasons, the Court dismisses the claim for tortious interference to

the extent premised on the customer nonsolicitation clause but otherwise denies the

motions to dismiss the claim.

D. Section 75-1.1

35. MSS’s claim for unfair or deceptive trade practices under section 75-1.1 is

predicated on its underlying allegations of trade-secret misappropriation and tortious

interference with contract. Because these predicate claims survive, so too does the

section 75-1.1 claim. The Court therefore denies the motions to dismiss this claim.
In addition, the Court need not and does not consider Defendants’ remaining

arguments as to whether MSS has alleged a standalone claim under section 75-1.1.

III.
CONCLUSION

36. For all these reasons, the Court GRANTS in part the motions to dismiss.

The claims for breach of contract and tortious interference with contract are

DISMISSED with prejudice to the extent predicated on the customer nonsolicitation

clause in the agreement between MSS and Drinkwater. In all other respects, the

Court DENIES the motions to dismiss.

SO ORDERED, this the 11th day of August, 2021.

/s/ Adam M. Conrad
Adam M. Conrad
Special Superior Court Judge
for Complex Business Cases