Opinion 07-4

us-ftc-advisory-opinions-63d5383c8f4cd66b7348eba12a0636e3Opinion 07-4Guidance

Discusses whether funeral providers may charge fees for storing third-party caskets or for disposing of the containers in which they are shipped; and whether funeral providers may use two separate Statements of Funeral Goods and Services -- one for its own charges and one for third-party cash advance items.
1 16 C.F.R. § 453.4(b)(i).
UNITED STATES OF AMERICA
FEDERAL TRADE COMMISSION
WASHINGTON, D.C. 20580
Division of Marketing Practices
Craig Tregillus Direct Dial: (202) 326-2970
ctregillus@ftc.gov Facsimile: (202) 326-3395
July 12, 2007
Mr. Joseph J. DellaVecchia, Jr.
DellaVecchia, Reilly, Smith & Boyd Funeral Home, Inc.
410 North Church St,
West Chester, PA 19380
Dear Mr. DellaVechhia:
This letter responds to your request for a staff opinion on whether the FTC Funeral Rule
permits funeral homes to: (1) Charge a fee for disposal of the container in which a third-party
casket is shipped; (2) Charge a fee for storage of a third-party casket that is delivered in advance
of the time it is needed; and (3) Furnish consumers with two separate contracts: one covering
goods and services provided by the funeral home, and one covering cash advance items secured
from third parties by the funeral home on behalf of the consumer.
With respect to the first two questions, your letter acknowledges that the Funeral Rule
does not permit funeral providers to charge a casket handling fee, but argues that providers
should be allowed to charge separate fees for disposing of the large containers in which third-
party caskets are shipped, and for storing third-party caskets when they arrive several days before
they are needed for a visitation or service.
The requirement that funeral providers allow customers to use caskets purchased from
third parties comes from section 453.4(b) of the Rule. Section 453.4(b)(i) makes it an unfair or
deceptive act or practice for a funeral provider to “[c]ondition the furnishing of any funeral good
or funeral service to a person arranging a funeral upon the purchase of any other funeral good or
funeral service, except as required by law or as otherwise permitted by this part.”1
The prohibition on casket handling fees, arises from section 453.4(b)(ii) of the Rule
which prohibits funeral providers from charging “any fee as a condition to furnishing any funeral
goods or funeral services to a person arranging a funeral” other than the basic services fee,
payments for the funeral goods and services selected, and payments for items required to meet
Complete printed PDF page 1
2 16 C.F.R. § 453.4(b)(ii) (emphasis added).
3 See 16 C.F.R. § 453.2(b)(5).
legal, cemetery or crematory requirements.2 Thus, when a customer purchases a casket from a
third party, a funeral provider is prohibited from requiring that the customer purchase any other
good or service, or pay “any fee” other than those permitted by the Funeral Rule. Requiring
customers who use third party caskets to pay a casket handling fee would violate that section of
the Rule. Likewise, it is staff’s opinion that requiring customers who use third party caskets to
pay a shipping container disposal fee or a casket storage fee would violate the same provision of
the Rule.
You also asked whether the Funeral Rule permits the use of two separate contracts so that
a funeral provider can distinguish its own charges from “cash advance” charges for payments to
third-party suppliers. It is staff’s opinion that providing two separate contracts would conflict
with section 453.2(b)(5)(i) of the Rule. That section requires that at the conclusion of the
discussion of arrangements, the funeral provider give the customer a written statement that lists
the “funeral goods and services selected”; “specifically itemized cash advance items”; and “the
total cost of the goods and services selected.”3 Thus, providing information about cash advance
items in a separate document and not in the Statement would violate the Rule. However, section
453.2(b)(5)(ii) of the Rule provides that the information required by section 453.2(b)(5)(i) “may
be included on any contract, statement or other document.” You are free, therefore, to format the
Statement in a way that clearly distinguishes the charges for cash advance items to be paid to
third parties from the charges for the goods and services you provide.
As you know, the views expressed in this letter are those of the FTC staff. They have not
been reviewed, approved, or adopted by the Commission, and they are not binding on the
Commission or any individual Commissioner. However, they do reflect the views of FTC staff
charged with enforcement of the Funeral Rule.
Sincerely,
Craig Tregillus
Funeral Rule Coordinator
Complete printed PDF page 2

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