us-ftc-advocacy-filings-6c20834d8535211a5f50a07addcc20da•FTC Staff Comment Before the New Mexico Attorney General Concerning Proposal to Repeal or Modify Board of Optometry Rules Restricting Advertising
FTC Staff Comment Before the New Mexico Attorney General Concerning Proposal to Repeal or Modify Board of Optometry Rules Restricting Advertising
us-ftc-advocacy-filings-6c20834d8535211a5f50a07addcc20daFTC Staff Comment Before the New Mexico Attorney General Concerning Proposal to Repeal or Modify Board of Optometry Rules Restricting AdvertisingAdvocacy Filing
Dec e.rabe r 4, 1 9 8 6
t; .... IUD ST '" us Of ."'''IERIC ..
FEDERAL TRADE CO~~ISSIOS
.... "'SHI"GTO'- DC 2O<8(
David Garcia, Esquire
Office of the Attorney General
State of New Mexico
P.O. Drawer 1508
Santa F., NM 87504
Dear Mr. Garcia:
\.iUMMISSION
APPROVED
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f87Y6/6
We are pleased to submit this letter in response to the New
Mexico Board of Optometry's ("Board") request for public comments
on its proposal to repeal or .odify Board rules 5 and 6. 1 We
understand that the Board i. considering repeal of rule 5, Which
restricts the manner in which optometrists aay advertise in the
yellow pa~es of the telephone directory, and we endorse that
proposal. Since we believe that several other of the Board's
rules have the potential to harm consumers by impeding competi-
tion among optometrists, we recommend that the Board consider
repealing or amending those rules as well.
The Federal Trade Commission is empowered under 15 U.S.C.
Ii 41 ~ ~. to prevent unfair methods of competition and unfair
or deceptive acts or practices in or affecting commerce. Pur-
suant to this statutory mandate, the Commission has attampted to
encourage competition among members of licensed prof ••sions to
the maximum extent compatible with other legitiaate state and
federal goals. For several years, the Commi.sion has been inves-
tigating the competitive effects of restrictions on the business
practices of state-licensed profe.sionals, including optome-
trists, dentists, lawyers, physicians, and others. The Commis-
sion's goal has been to identify and seek removal of restrictions
that impede competition, increase coats, and harm consumers with-
out providing significant countervailing benefits.
1 These comments represent the views of the Bureaus of
Consumer Protection, Competition, and Economics of the F.deral
Trade Commission and do not necessarily represent the views of
the Commission or any individual Commissioner. The Commission,
however, has reviewed these comments and has authorized their
submission.
2 We have no comments regarding rule 6, which relates to
continuing education requirements.
Bicentennial of the United States Constitution
(1787·1987)
I. ADVERTISING RESTRICTIONS As a part of the Commission'. efforts to fOlter competition among licensed professionals, it has examined the effects of pub- lic and private restrictions that limit the ability of profes- aionals to engage in nondeceptive advertising. 3 Studies have shown that prices for professional goods and services are lover where advertising exists than where it is restricted or pro- hibited. 4 Studies have also provided evidence that restrictions on advertiaing raise prices but do not increase the quality ot qoods and aervices. 5 Theretore, to the extent that nondeceptive 3 ~, ~., American Medical Aa.ociation, 94 F.T.C. 701 (1979), att'd 638 F.2d 443 (2d Cir. 1980), a(tld ,em. by an equally divided CQurt, 455 U.S. 676 (1982). The thrust of the AMA decision -- "that broad bans on advertising and soliciting are inconsistent with the nation's public policy~ (94 Y.T.C. at 1011) -- is consistent with the reasoning ot recent Supreme Court decisions involving professional regulations. ~, ~., Zauderer v. Office of Disciplinary Counsel of the Supreme Court of Ohio, u.s. , 105 S.Ct. 2265 (1985) (holding that an attorney may not be disciplined for soliciting legal business through printed advertising containing truthful and nondeceptive information and regarding the legal rights of potential clients or using nondeceptive illustrations or pictures): Bates v. State Bar of Arizona, 433 U.S. 350 (1977) (holding state supreme court prohibition on advertising invalid under the First Amendment and according great importance to the role of advertising in the efficient functioning of the market for professional services): and Virginia State Board of Pharmacy v. Virginia Citizens Con- sumer council, 425 U.S. 748 (1976) (holding Virginia prohibition on advertising by pharmacists invalid). 4 Cleveland Regional Office and Bureau of Economics, Federal Trade Commission, Improving Consumer Access to Legal Services: The Case for Removing Restrictions on Truthtu1 Advertising (1984); Bureau of Economics, Federal Trade Com- mission, Effects of Restrictions on Advertising and Commercial Practice in the Professions: The Case ot Optometry (1980); Benham and Benham, Regulating Through the Professions: A Per- ,pective on Information Control, 18 J.L. , Econ. 421 (1975); Benham, The Effects of Advertising on the Price of Eyeglasses, 15 J . L. , Econ. 337 (1972). 5 Bureau of Economics, Federal Trade Commission, Effects of Restrictions on Advertising and Commercial Practice in the Pro- fessions: The Case of Optometry (1980); Muris and McChesney, Advertising and the Price and Quality of Legal Services: The Case for Legal Clinics, 1979 Am. B. Found. Research J. 179 (1979). See also Cady, Restricted Advertising and Competition: The Case of Retail Drugs (1976). :2
advertising is restricted, higher prices and a decrease in con- sumer welfare may result. The Commission has examined various justifications that have been offered for restrictions on advertising and has concluded that these arguments do not warrant restrictions on truthful, nondeceptive advertising. For this reason, only false or decep- tive advertising should be prohibited. Any other standard is likely to suppress the dissemination of potentially useful information and contribute to an increase in prices. A. The Board is correct in repealing the content restrictions in rule 5. We support the Board's proposal to repeal rule 5, which we believe imposes unnecessary restrictions on the ability of optometrists to advertise in the yellow pages of telephone direc- tories. The rule presently states that the only information optometrists may publish in the yellow pages is their name, address, telephone number, and a specified description of their practice. They may not deviate from this format without prior Board approval. The Board's proposal to repeal this rule sug- gests that it recognizes the rule's potential to discourage the advertising of much useful information about the availability and the nature of optometric services. Optometrists in other states commonly provide additional information in their ads, such as their office hours and their willingness to accept insurance pay- ments. Rule 5 precludes them from doing so in New Mexico, unless they take the extraordinary step of seeking prior Board approval for their ads. We think repeal of this rule will benefit con- sumers by allowing them access to valuable information that has not been available in the past. B. The prohibition on all superiority claims should pe repealed. We also urge the Board to examine rule llCH) 's prohibition on claims of professional superiority. Bans on superiority claims clearly lessen competition among sellers. At a .inimum they restrict comparative advertising, which can be a highly effective means of informing and attracting customers. When sellers cannot truthfUlly compare the attribute. of their ser- vices to those of their competitors, the incentive to improve or offer different products, services, or prices i. likely to be reduced. Bans on claims of superiority are likely to injure competi- tion and consumers even more if they are interpreted to prohibit a wider range of factual statements. Virtually all statements about an optometrist's qualifications, experience, or performance can be considered to be implicit claims of superiority. Bans on all such claims would make it very difficult for optometrists to 3
provide consumers with truthful information abo~: the differences between their aervices and those of their compe~itors. We recognize that N.M. Stat. Ann. I 61-2-13.J(5} (1978) authorizes the Board to discipline optometriat. who aaKe claims of professional superiority whether or not they are true. To the extent that the Board is empowered to do so, hovever, we racom- .end that it construe the atatutenarrowly to ~:-mit optolletrists to aaKe truthful, nondeceptive statements about their profes- .ional qualifications and the goods and aervices they provide. We also urge the Board to recommend that the ata~e legialature amend this 5tatute to permit all truthful and nondeceptive claims of .uperiority. c. The need tor disclosure requirements in rules 13 through 16 should be evaluated. Because truthful, nondeceptive advertisements are valuable to consumers, other restrictions contained in the Board rules should be reconsidered as well. We therefore recommend that the Board consider relaxing the disclosure obligations imposed by rules 13, 14, 15, and 16. These rules forbid price advertisements of ophthalmic products and aervices unless the ads contain additional information, much of which aay not be particularly helpfUl to consumers, and aome of which may actually obscure or otherwise detract from the message co~unicated in the ad. Rule 14 requires, for example, that price advertisements for lenses disclose whether the lens is "single vision, bifocal, tri- focal, occupational, industrial safety or aphakic." It further requires that ads for aphakic lenses describe the lens as "len- ticular or full field, non aspheric, aapheric, hyper aspheric, or other single vision or multifocal, tinted or non-tinted." Rule 14 imposes additional affirmative diacloaure obligation& with respect to the advertising of frames, including for example, a requirement that the ad .pecify whether the fra.e is composed of plastic, wood or metal, and in the case of meta: frames, the type of metal. These requirements and others contained in rules 13, 15, and 16 embody disclosure obligations that, in our view are not neces- sary to prevent deception and that are likely to reduce the amount of price advertising. Because the cost of advertising is based on the length of the message, disclosure obligations increase the cost of the ads. Moreover, lengthy disclosures detract from the impact of the ads, partiCUlarly radio and tele- vision ads, by cluttering them with information that distorts the primary message of the ads and that overwhelms consumers with too much data to assimiliate within a ahort period of time. 4
We recognize that, in general, the aore in!oraation avail-
able to consumers the better prepared they are to .ake well-
reasoned purchases. In the present context, however, we believe
that disclosures such as those required by Board rules 13 through
16 are counterproductive. The Board should bear in .ind that
elimination of these requirements would not preclude consumers
who desire such information from requesting it from the adver-
tiser. Consequently, we recommend that the Board reconsider the
need for the disclosure requirements in rules 13, 14, 15, and
16. 6
II. COMMERCIAL PRACTICE RESTRICTIONS '-"".
We turn now to two Board rules that restrict the aanner in
which optometrists may do business. Although not apecifically
mentioned in the request for public comment, these rules are
aUfficiently important to be included in any general review of
the competitive implications of the Board's rules. Rule 3 pro-
hibits optometrists from locating on commercial premises, from
using a "commercial business as a 'feeder' to his practice,· and
from accepting employment from a non-optometrist. Rule 11(G)
prohibits optometrists from maintaining and using aore than two
offices.
These provisions unnecessarily hamper opto.etrists who wiah
to market their services in a cost-effective aanner.' For
6 We also call the Board's attention to rule 4, which
requires that optometrists practice in a "professional manner and
in conformity with the Code of Ethics of the American Optometric
Association." We have several observations about this provision.
First, advertising and competition were once considered by .any
as antithetical to "professionalism." Thus, optometrists .iqht
construe this provision to inhibit the use of innovative .ar-
keting practices that are legal and desirable. Second, although
we are unaware of unlawful restrictions in the AOA's Code of
Ethics, we caution the Board that insofar as it adopts the Code
of Ethics of the AOA, it may be liable for any anticompetitive
restrictions presently contained in the Code, or that are added
in the future.
7 On January 4, 1985, the Commission proposed an Ophthalmic
Practices Trade Regulation Rule ("Eyes II") that would prohibit
state-imposed bans on employment or other business relationships
between optometrists and non-optometrists, bans on locating in
retail centers, bans on nondeceptive names, and bans on branch
offices. The Commission stated in its Notice of Proposed Rule-
making that public restraints on the permissible forms of oph-
thalmic practice appear to increase consumer prices for ophthal-
mic goods and services, but do not appear to protect the public
health or safety. See 50 Fed. Reg. 598, 599-600 (1985).
5
example, banning the practice of optometry on the premises of a
commercial concern prevents optometri.ta from locating their
practices inside retail drug or department stores. Such loca-
tions, because of their convenience and high number of walk-in
customers, may permit an optometrist to service a high volume of
patients. The rule thus has the effect of prohibiting the reali-
. zation of Icale economies that may be passed on to consumers in
the form of lo~er prices. The rule aay also increase costa for
chain optical fi~s, particularly insofar as it forbids optome-
trists from working as employees of such firms. The higher costs
aay then decrease the number of chain firms, and again result in
higher prices for consumers.
The Commission staff has recently published its report on
the proposed rule. The staff concluded that "the rulemaking
record demonstrates that these restrictions raise prices to
consumers and, by reducing the frequency with which consumers
obtain vision care, decrease the quality of care in the market."
The staff also concluded that the restrictions provide no
quality-related benefits to consumers. The staff therefore
recommended that the Commission promulgate a trade regulation
rule prohibiting these restrictions. Bureau of Consumer Pro-
tection, Federal Trade Commission, Ophthalmic Practice Rules:
State Restrictions on Commercial Practice (1986).
While the Presiding Officer also found that commercial prac-
tice restrictions raise prices to consumers and limit access to
eyecare, he did not believe that the evidence cited in the two
Commission studies, discussed infra at 7-8, provided an adequate
basis upon which conclusions about the quality of care issue
could be drawn. Federal Trade Commission, Report of the Presid-
ing Officer on Proposed Trade Regulation Rule: Ophthalmic Prac-
tice Rules (1986).
In a case challenging various ethical code provisions
enforced by the American Medical Association ("AKA"), the Com-
mission found that AHA rules prohibiting physicians from working
on a salaried basis for a hospital or other lay institution, and
from entering into partnerships or similar relationships with
non-physicians, unreasonably restrained competition and thereby
violated the antitrust laws. American Medical Association, 94
F.T.C. 701 (1979), atf'd, 638 F.2d 443 (2d Cir. 1980), ,tted memo
by an equally divided court, 455 U.S. 676 (1982). The Commission
concluded that the AMA's prohibitions kept physicians from adopt-
ing more economically efficient business formats and that, in
particular, these restrictions precluded competition by organiza-
tions not directly and completely under the control of physi-
cians. The Commission also found that there were no counter-
vailing procompetitive justifications for these restrictions.
6
Similarly, the rule prohibiting optometrists from practicing in more than two offices .ay harm consumers in a number of ways. First, it .ay unduly deter the eatablishment of high-voluae prac- tices that can realize significant coat aavings, which can in turn result in lower prices for consumers. Second, it aay reduce the number of optometrists available to practice in any parti- cular area and thus may decrease or eliminate local competition. Third, it may prevent optometrists from aplitting their tiae Among a number of locations, no one of which has a aufficient volume of patients to aupport a full-ti.e opto.etriat. AJ a result, consumers in these areas aay be deprived or local optome- tric care altogether. In ahort, thia restriction aeems to pro- vide no benefits to consumers and ahould be eliainated. Commercial practice restrictions are frequently derended on the grounds that they help to aaintain a high level of quality in the professional aervices .arket. Proponenta claim, tor example, that employer-employee and other buainess relationships between professionals and non-professionala are undesirable becauae they permit lay interference with the professional jUdgment or licen- aees. They also allege that, vhile lay firms .iqht otrer lower prices, auch firms might also encourage their profesaional employees to cut corners to maintain profits. The available evidence, however, including comprahenaive survey evidence, contradicts these contentions. Two studies conducted by the ataff of the Federal Trade Com:iasion indicate that, rather than protecting consumers, restrictions on commer- cial optometric practice, inclUding auch restrictions as those at issue here, in fact harm consu~erB by increasing prices without providing any quality-related benefits. The first atudy,8 conducted with the help of two collegas of optometry and the chief optometrist of the Veterans Adminiatra- tion, compared the price and quality of eye ex~inations and eyeglasses provided by optometrists in cities with a variety of regulatory environments. The atudy tound that eye examinations and eyeglasses cost significantly aore in cities without chains and advertising than in cities vhere advertising and chain opti- cal firms vere present. The average price charged by optoae- trists in the cities vithout chains and advertising vas 33.6\ higher than in the cities with advertising and chains. Eatimates based on further analysis of the atudy data shoved that prices vere 17.9\ higher due to the absence of Chains: the remaining price difference was attributable to the absence of advertiaing. 8 Bureau of Economics, Federal Trade Comnission, Effects of Restrictions on Advertising and Commercial Practice in the Professions: The Case of Optometry (1980). 7
The study alao provided evidence that commercial practice restrictions do not result in higher quality eye care. The thoroughness of eye exams, the accuracy of eyeglass preacrip- tions, the accuracy and workmanship of eyeglasses, and the extent of unnecessary prescribing were, on average, the same in restric- tive and non-restrictive markets. A second atud y9 of cosmetic contact lens fitting concluded that, on average, Rcommercial" optometrists -- that is, tor example, optometrists who were associated with chain optical firms, used trade names, or practiced in commercial locations fitted cosmetic contact lenses at least as well as other fitters, but charged significantly lower prices. Other evidence, including survey evidence, establishes that state restrictions on commercial practice actually decrease the quality of care in the market by decreasing the frequency with which consumers obtain care. As a result of the higher prices associated with the restrictions, consumers tend to purchase eyecare less frequently and may even torego care altogether. 10 CONCLUSION In sum, the evidence indicates that consumers are not helped by restrictions on truthful, nondeceptive advertising and pro- hibitions on commercial practice by optometrists. Such restric- tions raise prices above the levels that would otherwise prevail, decrease the quality of care, and do not provide any consumer benefit. We recommend, therefore, that you repeal or amend the rules discussed above to remove unnecessary constraints on inno- vative forms of optometric practice and advertising. 9 Bureaus of Consumer Protection and Economics, Federal Trade Commission, A Comparative Analysis of Cosmetic Contact Lens Fitting by Ophthalmologists, Optometrists and Opticians (1983). This study was designed and conducted with the assistance of the major national professional associations representing ophthal- ~ology, optometry and opticianry. 10 This evidence is discussed in more detail in the staff's report to the Commission. Bureau of Consumer Protection, Federal Trade Commission, Ophthalmic Practice Rules: State Restrictions on Commercial Practice (1986). 8
Thank you for co~s:dering our comments. We have referred to aeveral studies, cases, and other materials. We would be happy to supply copies of these if you so desire, or to provide any other assistance. William MacLeod Director cc: Randy Lovato New Mexico Board of optometry 4125 Carlisle, N.!. Albuquerque, New Mexico 87107 9
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