Question juridique clé
Whether a customs remission under Art. 127 ZG can be granted only in full or also partially when the hardship clause is met.
Solution extraite
Art. 127 ZG allows a partial remission; the amount of remission may be tailored to the intensity of the hardship and the circumstances of the individual case.
Motifs extraits
The wording of Art. 127 ZG does not require an all-or-nothing result. The remission amount may reflect the seriousness of the hardship, including whether the mistaken normal-rate clearance resulted from excusable procedural error or lack of diligence.