Questione giuridica chiave
Whether the cantonal authority violated the right to be heard by failing to serve the respondent's submission.
Decisione estratta
No; the submission was served on the complainant and he replied to it.
Motivazione estratta
The file showed that the submission of 31 October 2011 was sent to the complainant on 8 November 2011 and he commented on it on 9 November 2011; the complaint was therefore unfounded.