Questione giuridica chiave
Whether the arbitration clause in the operating contract was invalid because it conflicted with mandatory law or the unusual-terms rule.
Decisione estratta
The clause was valid and binding; no mandatory rule was violated, and the clause was not unusually burdensome in the circumstances.
Motivazione estratta
The clause was clearly placed in the contract, was understandable to a layperson, and the respondent could in good faith assume the appellant had noticed and accepted it; the unusual-terms rule did not apply.