Questione giuridica chiave
Whether refusing to hear the Allianz claims manager violated the right to be heard.
Decisione estratta
No violation: the proposed testimony was already in the file, and the cantonal court could anticipate that it would not change its view.
Motivazione estratta
The decisive content of the statement was already known; no concrete indication showed that an additional hearing would alter the assessment, so the refusal of evidence was not arbitrary.