Questione giuridica chiave
Whether the insured could refuse payment of undisputed premiums and cost-sharing because he claimed the insurer had not properly granted information and file access.
Decisione estratta
No. The insurer’s claim for premiums and cost-sharing is independent of whether the insured received copies or access to records; withholding payment was unlawful.
Motivazione estratta
Under the KVG/KVV scheme, cost-sharing documented by provider invoices is owed by the insured. Record copies serve cost control and are not a condition precedent for payment, so non-payment does not justify refusal on a Zug-um-Zug theory.