Jesse Pierce v. WYNDHAM VACATION RESORTS, INC. and WYNDHAM VACATION OWNERSHIP, INC.

RECOMMENDED FOR FULL-TEXT PUBLICATION
Pursuant to Sixth Circuit I.O.P. 32.1(b)
File Name: 19a0081p.06
UNITED STATES COURT OF APPEALS
FOR THE SIXTH CIRCUIT
JESSE PIERCE and MICHAEL PIERCE, on behalf of
themselves and all others similarly situated,
Plaintiffs-Appellees/Cross-Appellants,
v.
WYNDHAM VACATION RESORTS, INC. and WYNDHAM
VACATION OWNERSHIP, INC.,
Defendants-Appellants/Cross-Appellees.
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Nos. 18-5258/5298
Appeal from the United States District Court
for the Eastern District of Tennessee at Knoxville.
No. 3:13-cv-00641—C. Clifford Shirley, Jr., Magistrate Judge.
Argued: December 4, 2018
Decided and Filed: April 29, 2019
Before: SILER, SUTTON, and WHITE, Circuit Judges.
_________________
COUNSEL
ARGUED: David E. Nagle, JACKSON LEWIS, P.C., Richmond, Virginia, for
Appellants/Cross-Appellees. Martin D. Holmes, DICKINSON WRIGHT PLLC, Nashville,
Tennessee, for Appellees/Cross-Appellants. ON BRIEF: O. John Norris, III, Colby S. Morgan,
Jr., Craig A. Cowart, JACKSON LEWIS, P.C., Memphis, Tennessee, William J. Anthony,
JACKSON LEWIS, P.C., Albany, New York, for Appellants/Cross-Appellees. Martin D.
Holmes, Darrell L. West, Peter F. Klett, Autumn L. Gentry, DICKINSON WRIGHT PLLC,
Nashville, Tennessee, for Appellees/Cross-Appellants.
SUTTON, J., delivered the opinion of the court in which SILER, J., joined, and WHITE,
J., joined in part. WHITE, J. (pp. 11–15), delivered a separate opinion concurring in part and
dissenting in part.
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_________________
OPINION
_________________
SUTTON, Circuit Judge. In this collective action, sales employees for Wyndham allege
that the company violated the Fair Labor Standards Act by failing to compensate them for
overtime. After a bench trial, the district court found that the employees were similarly situated
and had presented sufficient representative evidence to show that Wyndham violated the Act.
The court concluded that the 156 employees worked an average of 52 hours per week and
awarded about $5 million in damages. The parties each appealed. We affirm in part, reverse in
part, and remand for further proceedings.
I.
Wyndham owns and operates resorts around the world. At issue in today’s case are its
four destinations in Tennessee: two in the Smoky Mountains; one in Nashville; and one in
Fairfield Glade, between Knoxville and Nashville. As part of its business model, it sells
ownership interests (timeshares) and non-ownership trial packages to customers.
Wyndham employs three types of sales employees at the four locations. Front-line sales
employees sell ownership interests to people who do not own Wyndham timeshares. In-house
sales employees sell upgraded ownership interests to existing Wyndham owners. And discovery
sales employees sell non-ownership trials to prospects.
Wyndham pays its salespeople based mainly on commission. While they receive a
minimum-wage draw based on the hours they record each week, Wyndham deducts that amount
from their commissions. In 2009, Wyndham began paying overtime to its sales force.
Jesse and Michael Pierce filed this collective action under the Fair Labor Standards Act
in 2013, alleging that Wyndham required sales employees to underreport their hours or altered
the employees’ timesheets to avoid paying overtime. The district court granted Wyndham’s
motion for summary judgment on some of the employees’ claims. And it certified the rest of the

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group—156 employees from all three positions and all four locations—as a collective action and
allowed them to proceed to trial based on representative evidence.
After a 14-day bench trial, the district court found that the employees’ evidence was
representative of the testifying and non-testifying sales employees. It found that the evidence
showed that Wyndham violated the Act by “prohibiting Sales [employees] from recording or
recovering overtime, despite working overtime, and by instructing sales managers to edit
timecards to misrepresent the time that Sales [employees] worked to achieve that result.” R. 427
at 127. It found that, on average, each employee had worked 52 hours per week during the
recovery period—October 21, 2010, to October 31, 2013. And it awarded the sales employees
$2,512,962.91 in overtime pay and an equal amount in liquidated damages. The parties each
appealed.
II.
Wyndham bats first. It argues that the district court erred by (1) certifying the collective
action, (2) finding that the representative evidence established that Wyndham violated the Act,
and (3) finding that each employee worked 52 hours per week.
Collective-action certification. Wyndham argues that the district court erred in allowing
the case to proceed as a collective action, a decision we review for an abuse of discretion.
O’Brien v. Ed Donnelly Enters., 575 F.3d 567, 584 (6th Cir. 2009), abrogated on other grounds
by Campbell-Ewald Co. v. Gomez, 136 S. Ct. 663 (2016). A mistake of law, it bears recalling,
amounts to an abuse of discretion. Koon v. United States, 518 U.S. 81, 100 (1996).
The Fair Labor Standards Act requires employers to pay overtime to most employees
who work more than 40 hours a week. 29 U.S.C. § 207(a)(1). Employees may bring a collective
action to enforce the Act on “behalf of . . . themselves and other employees similarly situated.”
Id. § 216(b). Like-situated employees may join the lawsuit if they consent in writing. Id. To
determine whether plaintiffs are similarly situated, we consider (1) “the factual and employment
settings of the individual[ ] plaintiffs,” (2) “the different defenses to which the plaintiffs may be
subject,” and (3) “the degree of fairness and procedural impact of certifying the action as a
collective action.” O’Brien, 575 F.3d at 584 (quotation omitted). The heart of the matter is

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whether the plaintiffs should be permitted to bring their claims of liability and damages as a
group based on representative, rather than personal, evidence. See 7B Charles Alan Wright et
al., Federal Practice and Procedure § 1807 (3d ed. 2005). Employees bear the burden of
satisfying this requirement. O’Brien, 575 F.3d at 584.
The district court treated the 156 members of the collective action as similarly situated
because Wyndham executed a common policy requiring off-the-clock work and altering
timesheets to avoid paying overtime. The employees, it reasoned, “had the same job duties, were
paid utilizing the same compensation method, and kept track of hours using the same time
system, despite their different job titles.” R. 427 at 154.
The district court did not abuse its discretion in certifying the collective action as to the
in-house and front-line salespeople. Yes, the job titles differ. But the roles require identical
tasks, just aimed at different customers. Both groups of employees arrive at work at
approximately the same time each morning for a mandatory meeting. They participate in “tours”
throughout the day—meetings with guests or other customers to pitch Wyndham timeshares—
trying to sell the same product (deeded ownership interests). Both participate in “nightline”
(pitching guests as they check into the hotel) and in “party weekends” (treating guests to a stay at
the resort in hopes they will buy ownership interests). Wyndham compensates the employees
under the same plan and tracks their hours under the same system. Through it all, Wyndham
enforced a common policy of not paying them overtime, even when they worked over 40 hours
per week.
In that sense, this case parallels Monroe v. FTS USA, LLC, in which cable technicians in
various locations sued their employer for its failure to pay them overtime. 860 F.3d 389, 402
(6th Cir. 2017). Monroe treated the cable technicians as similarly situated because they did the
same job and alleged a single time-shaving policy, even though they worked different amounts
of overtime. Id. at 404. In that light, we held that the employer could assert any individualized
defenses against the testifying employees, which would distribute those individualized defenses
across the claims of the entire collective. Id. at 404–05. And we said that the Act was meant to
allow employees to consolidate related claims alleging a single, illegal policy. Id. at 405.

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So also here. No abuse of discretion thus occurred with respect to the in-house and front-line
salespeople.
Wyndham does not like that conclusion. It disclaims any company-wide time-shaving
policy, noting that the employees pointed to a number of ways in which the company
inaccurately recorded their hours: employees not clocking in at all, clocking out early, clocking
out between tours, or working from home, and Wyndham manufacturing changes to their
timecards. But Monroe forecloses Wyndham’s attempt to slice the policy into so many parts. As
in Monroe, the employees’ essential claim is that Wyndham required them to work off the clock
and altered their recorded hours in an effort to avoid paying overtime. And as in Monroe, that
amounts to a single policy. Id. at 403.
Even so, the company insists, its employees had different jobs at different locations with
different titles and worked a wide range of hours. But there are no meaningful differences
between the in-house and front-line salespeople or for that matter between the jobs they
performed at the four Tennessee locations. Wyndham asserted individual defenses regarding the
number of hours that testifying employees worked. The district court distributed those defenses
across the collective, resulting in the district court’s decision that the salespeople did not work as
many hours as they claimed. The same thing happened in Monroe, in which the jury awarded
fewer damages than the technicians sought and found that the testifying technicians worked
anywhere from 8 to 24 hours of overtime a week. Id. at 405; id. at 424 (Sutton, J., concurring in
part and dissenting in part).
All in all, the district court did not abuse its discretion in treating the in-house and front-
line sales employees as similarly situated.
The same cannot be said for the district court’s decision to allow the discovery employees
to proceed collectively with the in-house and front-line employees. The discovery salespeople
not only had a different title, but they also sold a different product from the one sold by their in-
house and front-line counterparts. That means the sales presentations and closings might
generally have lasted for a different length of time. Only one of the discovery employee-
plaintiffs testified at trial, and he did not indicate that discovery employees participated in party

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weekends, that Wyndham required the discovery team to work six days a week, or that the
discovery salespeople at the other Tennessee locations performed the same functions he did, all
in contrast to the consistent testimony from the in-house and front-line employees.
In addition, the discovery team started later than the in-house and front-line teams
because the discovery team did not attend the mandatory morning meeting. The trial testimony
suggested that the discovery employees generally arrived anywhere from a half hour to two
hours later than the other sales employees. It makes little sense to treat the discovery
salespeople, who sold a different product and regularly started an hour or two after the other
sales team members, the same as the in-house and front-line employees. The end-all and be-all
of a collective action is to determine the average number of hours each individual worked per
week. At the least, the court should have created a separate subclass for the discovery
employees.
The plaintiffs try to discount this point on the ground that the district court noted that the
discovery employees “often stayed later.” R. 427 at 136. But the district court made no factual
findings about how often the discovery team members stayed late or how much later they stayed.
The off-the-clock work study, which showed the dates and times of in-house and front-line
employees’ transactions, does not show similar data for the discovery employees. No evidence
thus shows how often or at what time discovery salespeople initiated or closed contracts.
The record indicates that one or more discovery workers stayed until all of the other sales
employees finished with customers—in case a deal fell through and a discovery salesperson
needed to pitch the customer a trial package. But presumably the in-house and front-line
employees who stayed late were those workers who completed a sale because the closing process
often lasted several hours. In those cases, the discovery workers would not have talked to those
customers and would have been able to leave just as early as the in-house or front-line employees
who made the sales. That leaves us with consistent testimony that the discovery employees
started later than the other salespeople and scattered testimony that some of the discovery
workers stayed as late or later on occasion. But the evidence needed to show that the discovery
team members generally stayed an hour or two later than the other salespeople each night—to
make up for later start times—in order for all of the sales employees to be similarly situated.

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Invoking Monroe, the employees persist that all three groups of salespeople are similarly
situated because Wyndham had a uniform policy against paying them overtime. See 860 F.3d at
402. But, in Monroe, the record showed that all of the employees “work[ed] in the same
position, ha[d] the same job description, and perform[ed] the same job duties.” Id. Not so here.
The discovery team sold a different product and started later in the day. A common policy
cannot overcome the factual differences between the discovery employees and the other
salespeople (what they sold and when they started work), which goes to determining the heart of
the claim (the total hours worked each week).
Representative evidence of liability. Wyndham also argues that the employees did not
provide sufficient representative evidence to prove that Wyndham violated the Act. To meet
their burden under the Act, the employees had to show that they “performed work for which
[they were] improperly compensated.” Anderson v. Mt. Clemens Pottery Co., 328 U.S. 680, 687
(1946). Representative evidence may establish liability for testifying and non-testifying
employees, as similarly situated employees may “testify as representatives of one another.”
Monroe, 860 F.3d at 408 (quotation omitted). At stake is whether the evidence—“representative,
direct, circumstantial, in-person, by deposition, or otherwise”—supports the district court’s
finding that Wyndham violated the Act by failing to pay overtime. Id. at 407 (quotation
omitted).
It does under Monroe. Out of the 156 opt-in employees, the plaintiffs chose 47 as their
sample. They drew the sample from two groups—employees who had worked for Wyndham
more than six months and those who had worked for Wyndham fewer than six months. At trial,
the plaintiffs presented testimony from 30 members of the collective—24 from the sample and 6
others whom Wyndham had independently chosen to depose. Including deposition designations
and counter-designations, the district court received testimony from 44 of the 156 employees.
Discounting for the discovery plaintiffs, who were not similarly situated and should not have
been part of the collective, the court heard testimony from 43 of the 145 similarly situated
salespeople (29.66%). That is a far higher percentage than Monroe approved, in which only 17
of the 293 technicians testified (5.8%). Id. at 394, 410–11.

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As in Monroe, the testifying employees, in addition to other evidence, showed that
Wyndham systematically executed a policy to avoid paying overtime. All of the testifying
plaintiffs consistently said that Wyndham required them to underreport their time or altered their
recorded time. They all provided an average of the number of hours they worked each week,
ranging from 50 to 80 hours per week, and their basis for that number: the mandatory morning
meeting, tours throughout the day, frequent late-night work and special events, and six- or seven-
day work weeks. But, through it all, they didn’t worry about keeping an accurate account of
their hours because the company told them it would recoup any overtime pay from their
commissions.
The administrative manager at the Nashville location testified that upper management
instructed that sales employees could not be paid overtime and that managers should alter
employees’ timecards to show no more than 40 hours per week. The vice president of sales and
marketing at the two Smoky Mountain locations acknowledged that Wyndham performed an
audit that showed that salespeople worked off the clock. Several emails from managers also
mentioned Wyndham’s no-overtime-pay policy. The evidence thus showed that Wyndham
executed an across-the-board time-shaving policy that failed to compensate the employees for
the hours they worked.
Wyndham tries to counter this conclusion on several grounds. None is persuasive. First,
it argues that the employees’ sample was not reliable because they “hand-picked” witnesses.
Appellant’s Br. 19. But Wyndham’s expert agreed that the employees randomly selected the
original sample of 47 employees. While it is true that the plaintiffs called six employees to
testify at trial who were not part of the original sample, Wyndham deposed all six. Wyndham
also deposed every member of the sample and could have called anyone it wanted to rebut the
testifying employees. It failed to do so, leaving us with no warrant to doubt the reliability of the
witnesses. Monroe, 860 F.3d at 410–11.
Relatedly, Wyndham argues that the plaintiffs did not show that the testifying employees
were representative of the non-testifying employees. It points to the varying ways in which
employees testified that Wyndham implemented its no-overtime-pay policy and to the
differences in hours employees said they worked and wages they earned. Wyndham argues that,

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without expert testimony to show that “each class member could have relied on that sample to
establish liability if he or she had brought an individual action,” Tyson Foods, Inc. v.
Bouaphakeo, 136 S. Ct. 1036, 1046 (2016), the district court erred in relying on the
representative sample in this case. But Monroe rejected the same argument, explaining that
“Tyson did not discuss expert statistical studies because they are the only way a plaintiff may
prove” his claim by representative evidence under the Act. Monroe, 860 F.3d at 401. Instead,
Monroe said that “the collective-action framework presumes that similarly situated employees
are representative of each other and have the ability to proceed to trial collectively.” Id. at 409.
Wyndham tries to distinguish Monroe on the ground that the employer in Monroe
consented to using a representative sample at trial. Not true. The parties in Monroe agreed to
limit discovery to a representative sample and to propose a plan for using that sample at trial. Id.
at 410. After discovery, however, the employer in Monroe “did object to the use of
representative proof at trial.” Id. Monroe held that the employer’s objection did not change the
result. Just so here.
Wyndham argues that its expert’s testimony shows that the district court erred in relying
on the representative evidence, noting that neither side offered an expert in Monroe. But the
court did not err in discrediting Wyndham’s expert. In reaching his conclusion about the
evidence in this case, the expert relied heavily on the sales employees’ recorded hours. As the
district court found, the employees’ recorded hours could not properly serve as the basis for any
conclusion because the evidence at trial showed their rampant inaccuracy.
Last of all, Wyndham argues that the use of representative testimony violated its due
process rights because it could not present individualized defenses. But the district court
permitted Wyndham to cross-examine every witness at trial and gave Wyndham the freedom “to
call anyone whom [it] wanted to call to the stand.” R. 427 at 149.
Damages. Wyndham argues that, under Mt. Clemens, the district court could not have
found that the employees averaged 52 hours of work per week “as a matter of just and reasonable
inference.” 328 U.S. at 687. We need not resolve the point because the district court based its
52-hour average on all 156 sales employees. Because the court erred in finding that the

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discovery employees were similarly situated to the other salespeople and that error infected its
hourly average determination, we vacate the damages award and remand for the court to reassess
damages for the in-house and front-line employees. Cf. Hatahley v. United States, 351 U.S. 173,
182 (1956).
III.
The employees appeal on the grounds that the district court erred in (1) determining the
average number of hours they worked and (2) granting Wyndham summary judgment on Melissa
Evans’ claims. As to the first point, we will let the district court reassess the damages award in
the first instance. As to the second point, we disagree.
The district court granted Wyndham summary judgment on former employee Melissa
Evans’ claims, finding her judicially estopped from asserting them because she failed to notify
the bankruptcy court of the claims. Evans maintains that the court erred as to those claims that
arose after she filed her bankruptcy petition on July 12, 2013. Because those causes of action
were not part of the bankruptcy estate, she disclaims any obligation to notify the bankruptcy
court about the claims and asserts a right to pursue them here. But Evans did not make this
argument below and has forfeited the right to make it here. Armstrong v. City of Melvindale, 432
F.3d 695, 700 (6th Cir. 2006).
Evans resists on the ground that she argued below that no part of her claims should have
been dismissed. True, but she did so on the basis that she unintentionally failed to notify the
bankruptcy court of all the claims. That is not today’s argument. Today’s argument is that she
had no obligation to tell the bankruptcy court about the subset of claims that allegedly did not
constitute property of the bankruptcy estate. Evans offers no legitimate explanation for failing to
raise her current argument in the district court. We therefore affirm on this score.
For these reasons, we affirm in part, reverse in part, vacate the damages award, and
remand to the district court for further proceedings consistent with this opinion.

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________________________________________________________
CONCURRING IN PART AND DISSENTING IN PART
________________________________________________________
HELENE N. WHITE, Circuit Judge, concurring in part and dissenting in part. I agree
with the majority that the Front-Line and In-House Sales Representatives were similarly situated,
that the district court properly relied on plaintiffs’ representative evidence, and that the district
court did not err in granting Wyndham summary judgment on plaintiff Melissa Evans’s claim.
However, because the record shows that the Discovery Sales Representatives were similarly
situated to the other representatives and maintenance of the collective action was proper, I would
affirm the district court in all respects.
The majority largely resolves whether the Discovery representatives are similarly situated
to the Front-Line and In-House representatives on the first O’Brien factor—the “factual and
employment settings of the individual[] plaintiffs.” O’Brien v. Ed Donnelly Enterprises, Inc.,
575 F.3d 567, 584 (6th Cir. 2009), abrogated on other grounds by Campbell-Ewald Co. v.
Gomez, 136 S. Ct. 663, 193 L. Ed. 2d 571 (2016) (internal quotation marks omitted). The heart
of the majority’s analysis is that factual differences between the Discovery representatives and
the two other positions render the Discovery representatives not similarly situated. The problems
with this analysis are two-fold: it fails to appreciate the import of Wyndham’s FLSA-violating
practices across all positions, and the record does not support the factual differences perceived
by the majority.
“Key” to the similarly situated analysis is “evidence of a company-wide policy of
requiring [employees] to underreport hours that originated with the [employer’s] executives.”
Monroe v. FTS USA, LLC, 860 F.3d 389, 402 (6th Cir. 2017); see O’Brien, 575 F.3d at 585
(holding that “the plaintiffs were similarly situated, because their claims were unified by
common theories of defendants’ statutory violations, even if the proofs of these theories are
inevitably individualized and distinct”). There is ample evidence of such a policy here, and the
Discovery representatives faced the same policies as the In-House and Front-Line
representatives. The Discovery-representative plaintiff testified that he, like other
representatives, was told by his manager not to show more than 40 hours on his time card, and

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“[the Discovery representatives] were working off the clock a lot.” (R. 389, PID 11235.) Also
like the Front-Line and In-House Sales Representatives, the Discovery representative recalled
closing “quite a lot” of contracts while he was off the clock. (Id. at PID 11245.) In addition,
there was managerial testimony that Wyndham’s policy applied across all positions. For
example, the administrative manager at the Nashville location testified that all sales
representatives, regardless of the line they worked in, were told to clock in only when they were
with a customer.
In response, the majority asserts that the common theories of a violation or broad policy
cannot overcome the factual differences between the Discovery representatives and the other
representatives. But the factual differences the majority identifies either are not supported by the
evidence or are not nearly as great as the majority suggests. Notably, the majority overrides or
disregards reasonable factual findings made by the district court in contravention of our
deferential standard of review.
Although the majority (Maj. Op. at 5) posits that Discovery representatives “sold a
different product” from the one sold by the others, the district court properly found that each of
the three positions’ “job was to sell” and “the only difference” was to whom they were selling.
(R. 427, PID 16324.) The district court’s conclusion was supported by the evidence at trial. A
representative testified that the selling process was “basically the same”: “You’re meeting the
customer. You’re closing. Then you’re going through closing. And then you are following up.”
(R. 375, PID 9652.) Another testified that all three positions used the “same process, same
product” even if what the Discovery representative sold was “not permanent.” (R. 386, PID
11212.).
Proceeding from the faulty belief that Discovery representatives sold a different product,
the majority supposes that sales presentations and closings “might generally” last for a different
length of time for Discovery representatives. (Maj. Op. at 5.) However, that supposition is cast
into doubt by the Discovery representative’s testimony that tours lasted “about two to three
hours” and closing lasted “[t]ypically, about 45 minutes,” estimates that are in-line with—and
indeed sometimes higher than—the estimates of employees in other positions. (Compare R. 389,
PID 11229, 11232 with R. 378, PID 10470 (“a tour would last anywhere from 30 minutes to an

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hour, two hours sometimes”); R. 383, PID 10522 (a tour last “[a]round two hours usually, from
the beginning to the end”); R. 384, PID 11041 (tour took typically two to three hours); R. 377,
PID 10231-32 (average time to close was about “an hour”).).1
The majority improperly discounts the Discovery-representative testimony, pointing out
that the testifying Discovery-representative plaintiff did not state that he participated in a selling
event called a party weekend. Although that plaintiff did not testify whether he participated in
party weekends, there is also no evidence in the record that Discovery representatives generally
did not participate in party weekends. Moreover, even if that Discovery representative did not
participate in party weekends, some In-House and Front-Line representatives also did not testify
to participating in party weekends. Indeed, there was evidence that not every In-House or Front-
Line representative was invited to party weekends (or nightlines or dinners) and that the
invitation depended on a representative’s sales. (See e.g., R. 401, PID 12680-81; R. 383, PID
10528; R. 395, PID 11983-84.) Most importantly, even if all Discovery representatives did not
participate in party weekends, not every plaintiff needs to testify to the same means and methods
of violating the FLSA. See Monroe, 860 F.3d at 403-04.
The majority also claims that the testifying Discovery-representative plaintiff did not
testify that he had to work “six-ones”—or six days of work each week. But, consistent with the
district court’s finding that “Plaintiffs often worked five to six days a week” (R. 427, PID
16316), the Discovery representative testified that he worked “at least five, sometimes more”
days a week and that he would work on his days off. (R. 389, PID 11230.)
Finally, the majority relies on Discovery representatives’ later start time to find them not
similarly situated. However, the Discovery representatives’ later start time does not mean they
worked fewer hours and were not similarly situated to the other representatives. The district
court found that “while [Discovery representatives] started later, they often stayed later.”
(R. 427, PID 16316.) This finding is supported by evidence in the record. The evidence shows
that despite having a slightly different schedule, Discovery representatives did not work
1To be sure, the testified average lengths of tours and closings varied widely among plaintiffs (even among
those holding the same positions). That testimony however only reinforces that the majority improperly
differentiates the Discovery representatives on this basis.

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materially fewer hours. The Discovery representative testified that he arrived “around eight
o’clock” every morning to attend a required sales meeting with the manager, the same time as
other representatives. (R. 389, PID 11231.) He also estimated that he worked “at least 55 hours
per week” and that he also worked from home about “six hours or so” per week. (Id. at PID
11236-37.) Those hours are similar to testifying plaintiffs in the other positions.
The Discovery representative’s testimony on his work schedule is supported by other
evidence in the record. For example, when asked whether he “often” worked late into the night,
an In-House representative responded, “Yes . . . . So most of the time when I was there - - and,
again, most of the reps, we all worked the same, frontline, in-house, discovery, working
somewhere between 5:30 and 8:30 every night.” (R. 375, PID 9669.) Another testified that
Discovery representatives had to stay later because if Front-Line “didn’t sell them and [ ] go to
closing, then [the Discovery representatives] would be there after us.” (R. 386, PID 11213.)
And still another testified that Discovery representatives had to stay not only until all the tours
were completed, but also had to stay if a Front-Line representative was closing in case the “deal
blew out” and “[the customer] changed their mind.” (R. 392, PID 11683.) This last
representative further testified that Discovery representatives would “come in 30 minutes to an
hour after we did” but “they were always the last ones to be able to leave the building.” (R. 393,
PID 11748-49, 11831-32.)
The majority disregards evidence that the Discovery representatives stayed through the
closing process for the other positions, reasoning that if the sale was successfully completed, the
Discovery representative would leave at the same time as the other representative. This analysis
ignores testimony that the number of In-House and Front-Line representatives far exceeded the
number of Discovery representatives. As a result, the Discovery representatives would be
working later than the vast majority of the other representatives. For example, at the Nashville
location, the Front-Line and In-House “average[d] 50 people, per line” while the Discovery
“probably had five or ten people.”2 (R. 378, PID 10316.) As a result, one would expect that at
2Wyndham also presented testimony from a Discovery representative who worked at the Lodge in the
Smoky Mountain Region. That representative testified that there were between twelve and twenty Front-Line
representatives and four Discovery representatives at the Lodge. (R. 401, PID 12787.) He further testified that if

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Nos. 18-5258/5298 Pierce et al. v. Wyndham Vacation Resorts, Inc. et al. Page 15
the end of the day those five or ten discovery representatives would stay as late as (if not later
than) five or ten Front-Line or In-House representatives. That means that, either because their
last pitch was unsuccessful or the sale was completed, the other Front-Line or In-House
representatives would leave earlier than the Discovery representatives. Thus, even in the
majority’s scenario, the Discovery representatives were on a daily basis staying later than a large
number—likely a vast majority—of the Front-Line and In-House representatives.
In light of this record, the district court did not abuse its discretion in including the
Discovery Sales Representatives in the collective action. Contrary to the majority’s conclusion,
there was sufficient evidence in the record that Discovery Sales Representatives were similarly
situated. The Discovery representatives had the same responsibilities, sold the same product, and
worked a similar amount of hours as Front-Line and In-House representatives. The plaintiffs,
including Discovery representatives, were subject to the same FLSA-violating policy, and their
claims are unified by “common theories” of FLSA violations such as Wyndham’s use of a
company-wide time-shaving policy. Accordingly, I would hold that the Discovery
representatives were properly included in the collective action, and affirm the district court in
full.
“there[] [was] only two or three [Front-Line representatives] left, I’d wait on them by myself,” but if there were
more, additional Discovery representatives would stay. (Id. at PID 12788.)

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