Lucas v. Civil Service Commission

NOT FOR PUBLICATION IN WEST'S HAWAIʻI REPORTS AND PACIFIC REPORTER

Electronically Filed
Intermediate Court of Appeals
CAAP-XX-XXXXXXX
31-MAR-2025
08:16 AM
Dkt. 107 SO

NO. CAAP-XX-XXXXXXX

IN THE INTERMEDIATE COURT OF APPEALS

OF THE STATE OF HAWAIʻI

IN THE MATTER OF SANYA LUCAS,
Complainant-Appellant/Appellant, v.
CIVIL SERVICE COMMISSION, COUNTY OF MAUI,
Respondent-Appellee (Agency)/Appellee, and
COUNTY OF MAUI, DEPARTMENT OF HOUSING AND HUMAN CONCERNS,
Intervenor-Appellee/Appellee.

APPEAL FROM THE CIRCUIT COURT OF THE SECOND CIRCUIT
(CIVIL NO. 2CCV-XX-XXXXXXX)

SUMMARY DISPOSITION ORDER
(By: Hiraoka, Presiding Judge, Nakasone and McCullen, JJ.)

Complainant-Appellant/Appellant Sanya Lucas appeals

from the Circuit Court of the Second Circuit's September 8, 2021

"Findings of Fact, Conclusions of Law and Order Denying [her]

Agency Appeal[,]" and September 9, 2021 Final Judgment. 1 The

circuit court affirmed Respondent-Appellee/Appellee Civil

1 The Honorable Kelsey T. Kawano presided.
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Service Commission's determination it lacked jurisdiction over

Lucas' claims.

In this secondary appeal, Lucas challenges the

Commission's determination that it lacked jurisdiction. 2

Upon careful review of the record and the briefs

submitted by the parties and having given due consideration to

the issues raised and the arguments advanced, we resolve the

points of error as discussed below, and vacate and remand.

Intervenor-Appellee/Appellee County of Maui posted a

recruitment for an "Aging and Disability Services Specialist V"

(Specialist V) position, on a temporary, full-time basis. The

posting listed the position as an SR-24/Step C. Lucas applied,

and in January 2020, was hired as an emergency hire for the

Specialist V position. Lucas claimed that, before she was

hired, she inquired about receiving pay at a higher step but was

told "to request a higher rate of pay" after she was offered the

position.

2 Lucas also challenges numerous findings and conclusions from the
circuit court.

However, in a Hawai‘i Revised Statutes (HRS) § 91-14 appeal from an
agency decision, the circuit court acts as an appellate court and may not
fact-find. Kendrick v. Plan. Dep't of the Cnty. of Kaua‘i, 155 Hawai‘i 230,
235 n.7, 561 P.3d 434, 439 n.7 (App. 2024).

Lucas does not make individual arguments regarding the conclusions she
challenges, but appears to address these conclusions in the context of her
challenge to the circuit court's determination that it lacked jurisdiction.
We address the challenged conclusions in the same manner.

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The County then posted a recruitment for the

Specialist V position, on a permanent, full-time basis. Lucas

applied, and on July 2, 2020, was offered the position. That

same day, the Executive on Aging, Deborah Stone-Walls, e-mailed

Human Resources Specialist Shanda Abe explaining Lucas' skill

level, requesting that Lucas start at a higher step, and noting

Lucas received input from the union:

Upon offering [Lucas] the position, she requested
consideration to be started at Step G or H rather than
Step C in BU13, SR24. [Lucas] severed employment with the
State of [Hawaiʻi] at the SR24 Step H level 18 months prior
to beginning work at Office on Aging.

. . . .

She possesses expertise in geriatric mental health that
brings a level of instruction to her subordinates that has
been previously lacking from personnel in the position.

. . . .

As this position is funded with grant revenue rather than
County funds and is classified as Fixed Term rather than
permanent, [Lucas] received input from HGEA that there are
times when individuals filling such positions are offered
the ability to negotiate to a higher step. . . . The
contracted amount already received from the funding source
for this position is ample enough to cover her salary
comfortably for the foreseeable future.

(Emphases added.)

Four days later, on July 6, 2020, Abe denied the

request explaining any request would need to be processed before

recruitment:

Unfortunately, since there was a break in service from the
State we can't do a compensation adjustment for Ms. Lucas.
Additionally, Recruitment Above the Minimum Step is
reserved for positions that we historically had
difficulties filling and would need to be processed before
the recruitment began.

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You may contact me for further questions or concerns.

(Emphasis added.)

On the same day as Abe's e-mail, Departmental

Personnel Officer Ailina Tagupa-Laborte 3 noted Lucas was

ineligible to retain her step due to a break in service:

"[a]s the Unit Contract 13 states, page 32, #3,
section a, [Lucas] would not be eligible to
retain her step movement due to her break in
service."

(Emphasis added.)

The next day, July 7, 2020, Lucas began her employment

as a Specialist V on a permanent basis at SR-24/Step C.

On August 27, 2020, Lucas e-mailed Stone-Walls

(copying Tagupa-Laborte, Abe, Director LoriAnn Tsuhako (Director

Tsuhako), and Linda Munsell) a formal compensation complaint

noting "[t]here is a significant discrepancy in pay with the

same level of work described in each Job description and

classification provided between the three Counties, Honolulu,

[Hawaiʻi], and Maui, [Kauaʻi] does not have a comparison. The

other jurisdictions also allow for a range of pay[.]" A

September 11, 2020 meeting was scheduled at the Director's

Office following Lucas' e-mail.

3 Though the Commission's findings indicate Tagupa-Laborte was the
Departmental Personnel Officer, her signature block in a later e-mail
indicates she was a "Temporary Departmental Personnel Officer[.]"

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In a September 16, 2020 letter on County and

Department letterhead, Tagupa-Laborte thanked Lucas for meeting

with Director Tsuhako and explained they "regret to inform

[her], due to recruitment incentive policies, a request for pay

above the minimum step would have had to have been filed and

approved prior to recruitment." The letter then closed with:

"[i]f you do not agree with our decision to conclude your

compensation complaint, you may request another meeting with the

Department of Housing and Human Concerns."

On September 25, 2020, Lucas e-mailed Tagupa-Laborte

inquiring about the appeal process. The same day, Tagupa-

Laborte responded and informed Lucas of the twenty-day deadline

to appeal, which she indicated ran from the final notice – the

September 16, 2020 letter:

We call your attention to the time period in which to
file your appeal. Please note Section 11-102-37(a) states
that you have 20 calendar days after final notice has been
sent of any adverse action by the Director of Personnel
Services, appointing authority or chief executive. Be
advised it is not the date you received the notice.
(9/16/2020 - dated letter).

(Some emphases added.)

Nineteen days after the September 16, 2020 letter, on

October 5, 2020, Lucas filed a "Petition of Appeal" (Petition)

with the Commission. Lucas identified the adverse action being

appealed as the "[d]ecision to deny hiring for the ADSS V above

base pay within the SR 24 pay range" and referenced the

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September 16, 2020 letter. In the statement of issues section

of the Petition, Lucas identified the "[u]nclear process to

request hiring above base pay within the SR24 class for the

Aging and Disability Services Specialist V position" as the

issue.

The County moved to dismiss the appeal as untimely,

arguing Lucas "had to file her appeal within 20 days of the date

that the personnel action was effective (July 7, 2020)." The

County further argued Lucas' "remedy lies through the collective

bargaining process, and not through a civil service appeal."

During the hearing on the County's Motion to Dismiss,

Lucas argued the September 16, 2020 letter triggered the twenty-

day deadline and the "process is unclear to higher [sic] above

base pay within the assigned SR rating for [the] position, even

when [she] had inquired" about it before September 2019.

The Commission granted the County's motion to dismiss.

The Commission found the July 6, 2020 e-mail forwarded from

Stone-Walls "constitute[d] the 'aggrieved action' which form[ed]

the basis" of Lucas' complaint and also found Lucas failed to

file her appeal within 20 days of the July 6, 2020 e-mail. The

Commission further found that even if Lucas' appeal was timely,

her "requested remedy in the Petition, i.e., to re-price the

position to a higher step, does not fall within the purview of

the Commission's jurisdiction."

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The circuit court affirmed the Commission's decision.

Again, in this secondary appeal, Lucas (now represented by

counsel) challenges the Commission's determination that it

lacked jurisdiction.

"The standard of review is one in which this court

must determine whether the circuit court was right or wrong in

its decision, applying the standards set forth in [Hawai‘i

Revised Statutes (HRS)] § 91-14(g) . . . to the agency's

decision." 4 Paul's Elec. Serv., Inc. v. Befitel, 104 Hawai‘i

4 HRS § 91-14(g) (Supp. 2019) provides as follows:

(g) Upon review of the record, the court may affirm the
decision of the agency or remand the case with instructions
for further proceedings; or it may reverse or modify the
decision and order if the substantial rights of the
petitioners may have been prejudiced because the
administrative findings, conclusions, decisions, or orders
are:

(1) In violation of constitutional or statutory
provisions;

(2) In excess of the statutory authority or
jurisdiction of the agency;

(3) Made upon unlawful procedure;

(4) Affected by other error of law;

(5) Clearly erroneous in view of the reliable,
probative, and substantial evidence on the whole
record; or

(6) Arbitrary, or capricious, or characterized by
abuse of discretion or clearly unwarranted
exercise of discretion.

(Formatting altered.) "Under HRS § 91-14(g), conclusions of law are
reviewable under subsections (1), (2), and (4); questions regarding
procedural defects under subsection (3); findings of fact under subsection
(5); and an agency's exercise of discretion under subsection (6)." Paul's
Elec. Serv., Inc. v. Befitel, 104 Hawai‘i at 416, 91 P.3d at 498 (cleaned up).

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412, 416, 91 P.3d 494, 498 (2004) (citations omitted). An

agency's determination of jurisdiction is reviewed de novo. See

In re Kanahele, 152 Hawai‘i 501, 509, 514, 526 P.3d 478, 486, 491

(2023).

(1) We first address Lucas' contention that her

Petition was timely filed. 5

In its Motion to Dismiss, the County argued Lucas "had

to file her appeal within 20 days of the date that the personnel

action was effective (July 7, 2020)." The Commission agreed

with the County, though relying on Abe's July 6, 2020 e-mail,

and determined it lacked jurisdiction due to untimeliness. The

County's argument was disingenuous, and the Commission's

decision was wrong.

The County of Maui Rules of the Civil Service

Commission Rule § 11-102-37 provides in pertinent part that a

petition of appeal must be filed "within twenty calendar days

after final notice has been sent of any adverse action by the

director, appointing authority or chief executive." (Emphases

added.)

Lucas' employment in the permanent, full-time position

began on July 7, 2020. There is no evidence in the record

indicating the director issued a final notice of an adverse

5 Though the circuit court (correctly) determined Lucas' Petition was
timely filed, it affirmed the Commission's Order. As such, we address Lucas'
argument for clarity on remand.

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action on July 7, 2020. And there is also no evidence

indicating Abe's July 6, 2020 e-mail was a final notice by the

director.

A September 11, 2020 meeting was scheduled at the

Director's Office to discuss Lucas' "salary compensation

concerns." On September 16, 2020, using County and Department

letterhead, Tagupa-Laborte thanked Lucas for meeting with

Director Tsuhako and stated they "regret to inform [her], due to

recruitment incentive policies, a request for pay above the

minimum step would have had to have been filed and approved

prior to recruitment." The letter also indicated this decision

concluded Lucas' compensation complaint.

Tagupa-Laborte later informed Lucas of the twenty-day

deadline to appeal, and specifically referred to the

September 16, 2020 letter. It is reasonable to infer that

Tagupa-Laborte treated the September 16, 2020 letter as the

final notice from the director.

Lucas filed her petition within twenty calendar days

of the September 16, 2020 letter. Lucas' appeal was therefore

timely.

(2) Next, Lucas contends she was "entitled to seek

redress under" HRS § 76-14(a). She argues that the "entire

point of Civil Service is to have uniformity for comparable work

based upon fair wages without regard to any favoritism." She

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further argues that the "initial pricing was in error because

either [O‘ahu] and [Hawai‘i Island] paid too much for their

comparable civil service position or Maui paid too little."

As noted in her Petition, Lucas challenged the

"[u]nclear process to request hiring above base pay within the

SR24 class for the Aging and Disability Services Specialist V

position." And in her response to the County's Motion to

Dismiss, Lucas explained "[t]here has been a breakdown of the

hiring process which needs to be addressed and corrected."

Finally, in her formal complaint to the director, Lucas

highlighted the "significant discrepancy in pay" between Maui

and two other counties for the same job description.

Nevertheless, the Commission found the "adverse action

involves the issue of compensation adjustment[,]" which "falls

within the grievance procedure under BU 13 CBA (Article 11 and

Article 14) and is outside the Commission's jurisdiction." In

particular, the Commission characterized Lucas' request as a

request "to re-price the position to a higher step[.]" The

Commission noted while it "does have jurisdiction over initial

pricing of a position, it does not have jurisdiction to re-price

a position."

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HRS § 76-14 (2012) 6 establishes jurisdiction for the

merit board appeal of each county, including issues related to

initial class pricing. HRS §§ 76-11 (2012), 76-14(a)(3). As

relied on by the Commission in its findings and conclusions

regarding the Motion to Dismiss, under HRS § 76-14(c)(1), 7 it

6 HRS § 76-14 entitled "Merit appeals board; duties, and
jurisdiction[,]" provides in pertinent part:

(a) The merit appeals board of each jurisdiction shall
decide appeals from any action under this chapter taken by
the chief executive, the director, an appointing authority,
or a designee acting on behalf of one of these individuals,
relating to:

(1) Recruitment and examination;

(2) Classification and reclassification of a
particular position, including denial or loss of
promotional opportunity or demotion due to
reclassification of positions in a
reorganization;

(3) Initial pricing of classes; and

(4) Other employment actions under this chapter,
including disciplinary actions and adverse
actions for failure to meet performance
requirements, taken against civil service
employees who are excluded from collective
bargaining coverage under section 89-6.

(Formatting altered and emphasis added.)

7 HRS § 76-14(c)(1) provides:

(c) The rules adopted by the merit appeals board shall
provide for the following:

(1) The merit appeals board shall not act on an
appeal, but shall defer to other authority, if
the action complained of constitutes a prohibited
act that is subject to the jurisdiction of
another appellate body or administrative agency
or the grievance procedure under a collective
bargaining agreement[.]

(Formatting altered.)

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cannot review prohibited acts subject to a collective bargaining

grievance procedure.

However, HRS § 76-14 must "be construed liberally to

determine whether the appeal falls within the jurisdiction of

the merit appeals board." HRS § 76-14(e). 8

In reviewing Lucas' Petition, her opposition to the

County's Motion to Dismiss, and her complaint (all made while

she was self-represented), her appeal was not merely about "re-

pricing"; rather her appeal was about clarifying the process for

being hired at a pay rate not in parity with other counties for

substantially the same work. By narrowly construing Lucas'

Petition as concerning "re-pricing," the Commission acted

contrary to HRS § 76-14(e)'s mandate to liberally interpret HRS

§ 76-14's jurisdiction provision. Thus, the Commission erred in

determining it lacked jurisdiction without considering the true

nature of Lucas' claim.

Based on the foregoing, we vacate the Commission's

January 8, 2021 "Findings of Fact, Conclusions of Law, and Order

Granting Respondent's Motion to Dismiss Appeal[.]" We also

vacate the circuit court's September 8, 2021 "Findings of Fact,

Conclusions of Law and Order Denying [Lucas'] Agency Appeal[,]"

and September 9, 2021 Final Judgment. We remand this case to

8 The parties were afforded an opportunity to submit supplemental
briefing on HRS § 76-14(e) to this court. The County, the Commission, and
Lucas each submitted supplemental briefs.

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the Commission for further proceedings consistent with this

summary disposition order.

DATED: Honolulu, Hawaiʻi, March 31, 2025.

On the briefs: /s/ Keith K. Hiraoka
Presiding Judge
Shawn A. Luiz
for Complainant-Appellant/ /s/ Karen T. Nakasone
Appellant. Associate Judge

James E. Halvorson, /s/ Sonja M.P. McCullen
Claire W.S. Chinn, Associate Judge
Deputy Attorneys General,
for Respondent-Appellee
(Agency)/Appellee
Civil Service Commission.

Thomas Kolbe,
Kristin K. Tarnstrom,
Deputies Corporation Counsel,
County of Maui,
for Intervenor-
Appellee/Appellee
County of Maui, Department of
Housing and Human Concerns.

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