us-fda-guidance-36c23e240f2feb51a926a9e0f4f24fdc•Contents of a Complete Submission for Threshold Analyses and Human Factors Submissions to Drug and Biologic Applications
Contents of a Complete Submission for Threshold Analyses and Human Factors Submissions to Drug and Biologic Applications
us-fda-guidance-36c23e240f2feb51a926a9e0f4f24fdcContents of a Complete Submission for Threshold Analyses and Human Factors Submissions to Drug and Biologic ApplicationsDraft Guidance
Administrative draft guidance, not enacted legislation. This captured publisher edition preserves the listed document and attachments; later developments are not independently consolidated.
- Docket Number:
- FDA-2018-D-3275
- Issued by:
- Guidance Issuing OfficeCenter for Drug Evaluation and ResearchCenter for Biologics Evaluation and Research
This document provides guidance to industry and FDA staff on the contents of and submission procedures for threshold analyses and human factors (HF) submissions that will support efficient Agency review, and presents timelines for FDA’s review of such submissions.
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Contents of a Complete Submission for Threshold Analyses and Human Factors Submissions to Drug and Biologic Applications Guidance for Industry and FDA Staff DRAFT GUIDANCE This guidance document is being distributed for comment purposes only. Comments and suggestions regarding this draft document should be submitted within 60 days of publication in the Federal Register of the notice announcing the availability of the draft guidance. Submit electronic comments to https://www.regulations.gov. Submit written comments to the Dockets Management Staff (HFA-305), Food and Drug Administration, 5630 Fishers Lane, rm. 1061, Rockville, MD 20852. All comments should be identified with the docket number listed in the notice of availability that publishes in the Federal Register. For questions regarding this draft document, contact Quynh Nhu Nguyen, 301-796- 6273, or (CBER) Office of Communication, Outreach and Development, 800-835-4709 or 240-402-8010. U.S. Department of Health and Human Services Food and Drug Administration Center for Drug Evaluation and Research (CDER) Center for Biologics Evaluation and Research (CBER) September 2018 Procedural
Contains Nonbinding Recommendations Draft — Not for Implementation Contents of a Complete Submission for Threshold Analyses and Human Factors Submissions to Drug and Biologic Applications Guidance for Industry and FDA Staff Additional copies are available from: Office of Communications, Division of Drug Information Center for Drug Evaluation and Research Food and Drug Administration 10001 New Hampshire Ave., Hillandale Bldg., 4th Floor Silver Spring, MD 20993-0002 Phone: 855-543-3784 or 301-796-3400; Fax: 301-431-6353 Email: druginfo@fda.hhs.gov http://www.fda.gov/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/default.htm and/or Office of Communication, Outreach and Development Center for Biologics Evaluation and Research Food and Drug Administration 10903 New Hampshire Ave., Bldg. 71, Room 3128 Silver Spring, MD 20993-0002 Phone: 800-835-4709 or 240-402-8010 Email: ocod@fda.hhs.gov http://www.fda.gov/BiologicsBloodVaccines/GuidanceComplianceRegulatoryInformation/Guidances/default.htm U.S. Department of Health and Human Services Food and Drug Administration Center for Drug Evaluation and Research (CDER) Center for Biologics Evaluation and Research (CBER) September 2018 Procedural
Contains Nonbinding Recommendations Draft — Not for Implementation TABLE OF CONTENTS I. INTRODUCTION............................................................................................................. 1 II. BACKGROUND ............................................................................................................... 2 III. SUBMISSION TYPES, COVER LETTER, AND FDA FORMS................................. 3 A. Types of Submissions ..................................................................................................................... 3 B. Cover Letter ................................................................................................................................... 3 C. Form FDA 1571 or Form FDA 356h ............................................................................................ 3 IV. CONTENTS OF THRESHOLD ANALYSES AND HUMAN FACTORS SUBMISSIONS ............................................................................................................................. 4 A. Use-Related Risk Analysis ............................................................................................................. 4 B. Human Factors Validation Study Protocol ................................................................................. 5 C. Human Factors Validation Study Report .................................................................................... 7 D. Threshold Analyses ........................................................................................................................ 9 E. Comparative Use Human Factors Study Protocol .................................................................... 10 F. Comparative Use Human Factors Study Results Report ......................................................... 11 V. WHERE TO SEND A THRESHOLD ANALYSIS OR HUMAN FACTORS SUBMISSION ............................................................................................................................. 12 A. Drug Products, Including Biologics, and Combination Products, That Are the Subject of an IND Paper Submission ......................................................................................................................... 13 B. Drug-Device Combination Products Under Development for Submission Under ANDA .... 13 C. Electronic Submissions ................................................................................................................ 14 VI. REVIEW TIMELINE .................................................................................................... 14 VII. HOW TO OBTAIN ADDITIONAL INFORMATION ............................................... 15 VIII. REFERENCES ................................................................................................................ 16 GLOSSARY................................................................................................................................. 18 APPENDIX A .............................................................................................................................. 21 APPENDIX B .............................................................................................................................. 22 APPENDIX C .............................................................................................................................. 22 APPENDIX D .............................................................................................................................. 23
Contains Nonbinding Recommendations Draft — Not for Implementation 1 Contents of a Complete Submission for Threshold Analyses and 1 Human Factors Submissions to Drug and Biologic Applications 2 Draft Guidance for Industry and FDA Staff1 3 4 5 This draft guidance, when finalized, will represent the current thinking of the Food and Drug 6 Administration (FDA or Agency) on this topic. It does not establish any rights for any person and is not 7 binding on FDA or the public. You can use an alternative approach if it satisfies the requirements of the 8 applicable statutes and regulations. To discuss an alternative approach, contact the FDA staff responsible 9 for this guidance as listed on the title page. 10 11 12 13 14 I. INTRODUCTION 15 16 This document provides guidance to industry and FDA staff on the contents of and submission 17 procedures for threshold analyses2 and human factors (HF) submissions3 that will support 18 efficient Agency review, and presents timelines for FDA’s review of such submissions.4 19 20 This guidance applies to the following types of products5: 21 22 • Human prescription drug products, including biologics, that are the subject of an 23 investigational new drug application (IND)6, a new drug application (NDA), a 24 biologics license application (BLA), or an abbreviated new drug application 25 (ANDA),7 and supplements to these applications 26 27 • Human nonprescription drug products that are the subject of an IND, NDA, or ANDA 28 29 1 This guidance has been prepared by the Office of Surveillance and Epidemiology in the Center for Drug Evaluation and Research (CDER), in cooperation with the Center for Biologics Evaluation and Research (CBER), the Center for Devices and Radiological Health, and the Office of Combination Products (OCP) at the Food and Drug Administration. 2 All terms presented in bold italic at first use in this guidance are defined in the Glossary. 3 See section III of this guidance for the types of submissions. 4 This document is one of several documents FDA is issuing to fulfill the performance goals under the sixth authorization of the Prescription Drug User Fee Act (PDUFA VI). This document also provides information on what to include in submissions for products under other user fee programs. 5 This includes combination products. See definition of combination product in 21 CFR 3.2. For the purposes of this guidance, we are referring to combination products assigned to CDER or CBER as the lead center. 6 Sponsors can engage FDA on human factors issues as early as the pre-IND phase. 7 The recommendations in this guidance apply to ANDA submissions covering drug-device combination products.
Contains Nonbinding Recommendations Draft — Not for Implementation 2 All such products in this guidance are jointly referred to as products,8 and persons responsible 30 for making submissions are referred to as sponsors. 31 32 This guidance does not describe when threshold analyses or HF submissions are warranted for 33 any particular application pathway, the processes or procedures associated with their review, or 34 the methods used by the Agency for evaluation. Furthermore, this guidance does not describe the 35 methods used to design, conduct, or analyze HF studies. In addition to the information described 36 in this guidance, FDA recommends that sponsors refer to other relevant guidance documents 37 related to product design and human factors (see section VIII). 38 39 In general, FDA’s guidance documents do not establish legally enforceable responsibilities. 40 Instead, guidances describe the Agency’s current thinking on a topic and should be viewed only 41 as recommendations, unless specific regulatory or statutory requirements are cited. The use of 42 the word should in Agency guidances means that something is suggested or recommended, but 43 not required. 44 45 46 II. BACKGROUND 47 48 The Federal Food, Drug, and Cosmetic Act (FD&C Act) requires that drug products submitted 49 for approval under section 505(b) be proven safe and demonstrate substantial evidence of 50 effectiveness for the product's intended use (21 U.S.C. 355(b)). Under section 351 of the Public 51 Health Service Act, FDA licenses a biological product based on a demonstration that it is safe, 52 pure, potent, and it is manufactured in a facility designed to ensure that the product continues to 53 be safe, pure, and potent. 54 55 As part of evaluating drug and biologic products for safety and effectiveness, FDA will evaluate 56 HF data submitted by sponsors in support of the product user interface when submission of such 57 data is warranted. For products that sponsors intend to submit as an ANDA, the sponsor can rely 58 on the Agency’s previous finding that its listed drug is safe and effective so long as the sponsor 59 can demonstrate certain findings.9 Certain products, including drug-device combination products, 60 may warrant threshold analyses and additional data, such as data from comparative HF studies.10 61 62 8 For purposes of this guidance, unless otherwise specified, references to “products” include drugs submitted for approval or approved under sections 505(b) or 505(j) of the Federal Food, Drug, and Cosmetic Act (FD&C Act) (21 U.S.C. 355(b) or 355(j)) and biological products licensed under section 351 of the PHS Act. 9 See Section 505(j)(2)(A), 505(j)(4) of the FD&C Act (21 U.S.C. 355(j)(2)(a), 355(j)(4)); 21 CFR 314.127. 10 See draft guidance for industry and FDA staff Comparative Analyses and Related Comparative Use Human Factors Studies for a Drug-Device Combination Product Submitted in an ANDA (Comparative Analyses Draft Guidance), available at https://www.fda.gov/downloads/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/UCM536959.pdf. When final, this guidance will represent the FDA’s current thinking on this topic. For the most recent version of a guidance, check the FDA Drugs guidance web page at https://www.fda.gov/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/default.htm.
Contains Nonbinding Recommendations Draft — Not for Implementation 3 III. SUBMISSION TYPES, COVER LETTER, AND FDA FORMS 63 64 A. Types of Submissions 65 66 Listed below are the different threshold analysis and human factors submission types: 67 68 1) Use-Related Risk Analysis 69 70 2) HF Validation Study Protocol 71 72 3) HF Validation Study Results Report 73 74 4) Threshold Analyses 75 76 5) Comparative Use HF Study Protocol 77 78 6) Comparative Use HF Study Results Report 79 80 See section IV for information regarding the content of each submission type listed in this 81 section: 82 83 B. Cover Letter 84 85 Each submission should include a cover letter that includes the statement “REQUEST FOR 86 [Type of Submission] REVIEW” in bolded capital letters. 87 88 For submission amendments, the cover letter should include the statement “AMENDMENT TO 89 REQUEST FOR [Type of Submission] REVIEW” in bolded capital letters.11 90 91 See Appendix A for examples. 92 93 C. Form FDA 1571 or Form FDA 356h 94 95 All electronic submissions should include only fillable forms and electronic signatures to enable 96 automated processing. A submission that is the subject of an active IND should include Form 97 FDA 1571, “Investigational New Drug Application (IND).” A submission that is the subject of a 98 marketing application should include Form FDA 356h, “Application to Market a New or 99 Abbreviated New Drug or Biologic for Human Use.” Refer to the FDA Forms website for the 100 latest versions of these forms and their corresponding instruction files.12 101 102 103 11 See section VI for additional considerations for amendments. 12 See the FDA Forms website for latest versions of forms and instruction files at: http://www.fda.gov/aboutfda/reportsmanualsforms/forms/default.htm.
Contains Nonbinding Recommendations Draft — Not for Implementation 4 IV. CONTENTS OF THRESHOLD ANALYSES AND HUMAN FACTORS 104 SUBMISSIONS 105 106 This section describes the information that a sponsor should include for each respective 107 submission type. 108 109 A. Use-Related Risk Analysis13 110 111 A comprehensive use-related risk analysis may be a separate submission or may be included as 112 part of another submission (e.g. with the HF validation study protocol (see section IV.B) or 113 Human Factors Engineering (HFE) Report (see section IV.C).14 The risk analysis submission 114 should include: 115 116 • A comprehensive and systematic evaluation of all the steps involved in using the 117 proposed product (e.g., based on a task analysis) 118 119 • The errors that intended product users might commit or the tasks they might fail 120 to perform, taking into consideration known problems with similar products 121 122 • The potential negative clinical consequences of use errors and task failures 123 including the severity of the resulting harm 124 125 • User task description and categorization (e.g., critical) 126 127 • The mitigation strategies employed to reduce identified risks or eliminate hazards 128 129 • The proposed methods used to validate these mitigation strategies 130 131 • Description of intended product users, uses, use environments, and training (if 132 applicable) 133 134 • Graphical depiction and written description of product user interface (see 135 Appendix C for example) 136 137 • Summary of known use problems with previous or similar products15 138 13 ANSI/AAMI/ISO 14971, Medical Devices – Application of risk management to medical devices, defines risk as the combination of the probability of occurrence of harm and the severity of the potential harm. However, because probability is very difficult to determine for use errors, and in fact many use errors cannot be anticipated until product use is simulated and observed, the severity of the potential harm may be more meaningful for determining the need to eliminate (design out) or reduce resulting harm. Therefore, it may be appropriate when conducting the use-related risk analysis to focus on the resulting harm, and including estimated occurrence rates may not be needed. 14 See guidance Applying Human Factors and Usability Engineering to Medical Devices available at https://www.fda.gov/downloads/medicaldevices/.../ucm259760.pdf 15 In certain circumstances, there may be post-marketing experience that is relevant to the product under consideration. Such information might include known use problems with previous models of the subject product or known use problems with similar products.
Contains Nonbinding Recommendations Draft — Not for Implementation 5 139 • Summary of preliminary analyses and evaluations, including formative 140 evaluation 141 142 See Appendix B for an example of how to present some of the key information for a use-related 143 risk analysis. 144 145 A sponsor can employ the use-related risk analysis to identify the need for risk mitigation 146 strategies and to design an HF validation study that adequately evaluates the risk mitigation 147 strategies. In circumstances where, based on the use-related risk analysis and other information, a 148 sponsor determines that an HF validation study is not needed, the sponsor may submit the use- 149 related risk analysis and other information, together with the justification for not conducting a 150 HF validation study, for review under the IND. 151 152 B. Human Factors Validation Study Protocol 153 154 Sponsors should include the following elements in the submission: 155 156 1. Background 157 158 • Description of intended product users, uses, use environments, and training 159 (if applicable) 160 161 • Graphical depiction and written description of product user interface (see 162 Appendix C for example), including the intend-to-market labels and labeling 163 that will be evaluated in the HF validation study 164 165 ▪ For Instructions for Use (IFUs), in addition to an intended 166 commercial printed layout version, sponsors should provide a Word 167 version to facilitate the exchange of labeling comments and revisions 168 between the sponsor and FDA.16 169 170 • Summary of known use problems with previous or similar products17 171 172 • Summary of preliminary analyses and evaluations, including formative 173 evaluations; a discussion of key findings; and any changes made to the user 174 interface (e.g., device constituent part design change, labeling changes), as 175 well as a discussion of how the sponsor used the formative evaluation results 176 and findings to update the product user interface and use-related risk analysis 177 16 Submitting the IFU document in a Word version is consistent with recommendations to submit labeling content to FDA as part of a marketing application; see draft guidance SPL Standard for Content of Labeling Technical Qs & As. When final, this guidance will represent the FDA’s current thinking on this topic. For the most recent version of a guidance, check the FDA Drugs guidance web page at https://www.fda.gov/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/default.htm. 17 In certain circumstances, there may be post-marketing experience that is relevant to the product under consideration. Such information might include known use problems with previous models of the subject product or known use problems with similar products.
Contains Nonbinding Recommendations Draft — Not for Implementation 6 178 2. Analysis of hazards and risks associated with use of the product in a use-related 179 risk analysis 180 181 3. HF validation testing details 182 183 a. Study objective(s) 184 185 b. Type of testing (simulated-use vs. actual use)18 186 187 c. Test environment and conditions19 188 189 d. Training provided to participants and rationale for how it corresponds to 190 real-world training and training decay (if applicable) 191 192 e. Distinct user groups by number and type of test participants20 193 194 f. User task description and categorization (e.g., critical)21 and a description of 195 use scenarios that include critical tasks 196 197 g. Definition of successful performance or failure of each test task 198 199 h. Description of data (e.g., data collected from observational tasks, knowledge 200 tasks, and subjective interview) to be collected and methods for documenting 201 202 i. Methods for root cause analysis of all use errors, difficulties, and close 203 calls22 204 205 j. Moderator script 206 18 See draft guidance for industry and FDA staff Human Factors Studies and Related Clinical Study Considerations in Combination Product Design and Development (Combination Products Human Factors Draft Guidance), available at https://www.fda.gov/downloads/RegulatoryInformation/Guidances/UCM484345.pdf, for further discussion of simulated vs. actual use studies. When final, this guidance will represent the FDA’s current thinking on this topic. 19 A rationale for how the testing environment and conditions of testing is representative of real-world use is helpful. In identifying conditions of testing, sponsors should consider aspects of use that can be reasonably anticipated, such as use with gloves or wet fingers, in dim lighting, or in noisy situations. 20 When describing study participants and how they represent distinct user populations (groups), it is helpful to describe the characteristics that distinguish the groups and that can affect user interaction with the product (e.g., limited hand dexterity, cognitive deficit). 21 The selection of user tasks can be derived from the comprehensive use-related risk analysis. Tasks that could lead to harm (e.g., underdose or overdose), including those requiring the user to respond to alerts or alarms, should be categorized as critical and prioritized for testing. A task requiring comprehension of warnings, caution statements, or contraindications in the product labels or labeling would generally be considered a critical knowledge task. See Combination Products Human Factors Draft Guidance), available at https://www.fda.gov/downloads/RegulatoryInformation/Guidances/UCM484345.pdf, for definition of critical tasks. 22 While close calls and difficulties may not manifest into use errors/task failures, they are good sources of data in terms of providing potential user interface inadequacies that should be further evaluated.
Contains Nonbinding Recommendations Draft — Not for Implementation 7 207 4. Product samples (5 samples of product that will be tested in the HF validation)23 208 209 C. Human Factors Validation Study Report24 210 211 Sponsors should include the following elements in their submission: 212 213 1. Summary of findings and conclusions 214 215 a. Conclusions based on HFE process25 216 217 b. Brief summary of validation study results 218 219 c. Discussion of whether additional risk mitigation measures are necessary 220 221 i. If additional mitigation measures are needed, the study report should 222 include a description of the additional mitigation measures and justify 223 whether additional validation testing is not warranted. However, if 224 additional validation testing is needed, the results should be submitted 225 within the report. 226 227 d. Discussion of residual use-related risks versus benefits of the product 228 229 2. Background26 230 231 a. Brief summary of Human Factors Engineering processes applied throughout 232 the development of the product 233 234 b. Descriptions of intended product users, uses, use environments, and training 235 (if applicable) 236 237 c. Graphical depiction and written description of user interface (see Appendix 238 C), including the intend-to-market labels and labeling that were evaluated in 239 the HF validation study 240 241 23 FDA recognizes that in some circumstances, the ability to provide the requested quantity of samples may not be feasible. In this instance, we recommend you contact FDA for further guidance. 24 The contents of the HF validation study report are intended to be equivalent to the contents outlined in Appendix A of the guidance Applying Human Factors and Usability Engineering to Medical Devices. 25 If the HFE process identifies no use errors or problems that could result in harm, the sponsor should discuss how the validation study results supports a conclusion of safe and effective use by the end user. Otherwise, the sponsor should include a discussion of why the existing mitigations are effective and why the Agency should find the residual risks acceptable in the report. The discussion should incorporate findings from the entire HFE process. 26 If previously submitted, cross-reference the prior submission and include the eCTD sequence number and date of submission. Sponsors should not resubmit the electronic files when referencing that document.
Contains Nonbinding Recommendations Draft — Not for Implementation 8 d. Summary of known use problems with previous products or similar products 242 243 e. Summary of preliminary analyses and evaluations, including formative 244 evaluations 245 246 i. The summary should include a discussion of key findings and any 247 changes made to the product design and its labeling based on key 248 findings, and should explain how the sponsor used the formative 249 results and findings to update the product user interface and risk 250 analysis. 251 252 f. Reference to previous HF validation study protocol submission, description 253 of changes made to the protocol after prior feedback from the FDA, and 254 description of any protocol deviations that occurred during the study 255 256 3. Analysis of hazards and risks associated with use of the product in a use-related 257 risk analysis27 258 259 4. HF validation testing details 260 261 a. Study objective(s) 262 263 b. Rationale for test type selected (simulated-use or actual use)28 264 265 c. Test environment and conditions of use 266 267 d. Training provided to test participants and how it will correspond to real-world 268 training levels and training decay (if applicable) 269 270 e. Distinct user groups broken out by number and type of test participants 271 272 f. User tasks description and categorization and a description of use scenarios 273 that include critical tasks 274 275 g. Definition of successful performance or failure of each test task 276 277 h. Test results and analysis (see example in Appendix D) 278 279 i. Observations of task performance, including occurrences and 280 description of use errors, close calls, and use difficulties 281 27 If previously submitted, cross-reference the prior submission and include the eCTD sequence number and date of submission. Sponsors should not resubmit the electronic files when referencing that document. 28 See Combination Products Human Factors Draft Guidance for further discussion of simulated vs. actual use studies. When final, this guidance will represent the FDA’s current thinking on this topic
Contains Nonbinding Recommendations Draft — Not for Implementation 9 ii. Documentation of subjective data from study participants regarding 282 product use, use errors, close calls and use difficulties. 283 iii. Root cause analysis of all use errors, difficulties, and close calls and 284 discussion of risk mitigation strategies 285 286 5. Product samples (5 samples of intend-to-market product) 29 287 288 D. Threshold Analyses 289 290 Threshold analyses generally are utilized in comparing two drug products. For these analyses, 291 sponsors should include the following elements in their submission: 292 293 1. Labeling comparison (a side-by-side, line-by-line comparison between the 294 proposed product and the product it references that includes the full prescribing 295 information, instructions for use, container labels and carton labeling, and 296 descriptions of the products) 297 298 2. Comparative task analysis30 (a comparative task analysis of the proposed product 299 and the product it references) 300 301 3. Physical comparison of the device constituent part(s) (e.g., examine, through a 302 visual or tactile examination, the physical features of the product that it plans to 303 reference and compare them to those of the proposed product) 304 305 4. Sponsor’s determination of whether design differences exist and, if so, whether 306 they are characterized as minor design differences or other design differences,31 307 and the rationale for each characterization 308 309 29 FDA recognizes that in some circumstances, the ability to provide the requested quantity of samples may not be feasible. In this instance, we recommend you contact FDA for further guidance. 30 To conduct a comparative task analysis, sponsors should systematically dissect the use process for each product (i.e., for both the proposed product and the product it references) and analyze and compare the sequential and simultaneous manual and cognitive activities for end-users interacting with each product. FDA recommends that sponsors analyze the differences with the goal of characterizing the potential for use error. See the Association for the Advancement of Medical Instrumentation/American National Standards Institute HE75: 2009-Human factors engineering—Design of medical devices, available at: http://my.aami.org/aamiresources/previewfiles/HE75_1311_preview.pdf. Presenting this information in a side-by-side comparison table can help to facilitate FDA evaluation of this information. 31 For further discussion on identifying design differences and characterizing design difference(s), see Comparative Analyses Draft Guidance, available at https://www.fda.gov/downloads/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/UCM536959.pdf and draft guidance for industry Considerations in Demonstrating Interchangeability With a Reference Product, available at https://www.fda.gov/downloads/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/UCM537135.pdf. When final, these guidance will represent the FDA’s current thinking on this topic. For the most recent version of a guidance, check the FDA Drugs guidance web page at https://www.fda.gov/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/default.htm.
Contains Nonbinding Recommendations Draft — Not for Implementation 10 5. Product samples (5 samples each of the proposed product and the product it 310 references)32 311 312 E. Comparative Use Human Factors Study Protocol33 313 314 Sponsors should include the following elements in their submission: 315 316 1. Background, including description of the intended product users, uses, and use 317 environments 318 319 2. Threshold analyses (see section IV.D, above)34 320 321 3. Comparative use HF testing details 322 323 a. Study objective(s) 324 325 b. Type of testing (simulated-use vs. actual use)35 326 327 c. Statistical analysis plan (SAP) and sample size considerations (including 328 proposed analyses and all assumptions, as well as literature references or other 329 justification supporting the methods or assumptions) 330 331 d. Test environment and conditions of testing 332 333 e. Distinct user groups broken out by number and type of test participants 334 335 f. User task description and categorization (e.g., critical)36 and a description of 336 use scenarios that include critical tasks 337 338 g. Definition of successful performance or failure of each test task 339 340 h. Description of data (e.g., data collected from observational tasks, knowledge 341 tasks, and subjective interview) to be collected and methods for documenting 342 343 32 FDA recognizes that in some circumstances, the ability to provide the requested quantity of samples may not be feasible. In this instance, we recommend you contact FDA for further guidance. 33 Potential applicants intending to submit a drug-device combination product under an ANDA are strongly encouraged to discuss the results of the threshold analyses with the Agency via the controlled correspondence or pre-ANDA submission pathways, or both, prior to conducting comparative use human factors studies. 34 If previously submitted, cross-reference the prior submission and include the eCTD sequence number and date of submission. Sponsors should not resubmit the electronic files when referencing that document. 35 See Combination Products Human Factors Draft Guidance for further discussion of simulated vs. actual use studies. 36 In some instances, it may be appropriate to focus the selection of user tasks on the critical tasks related to the external critical design attributes found to be different between the proposed product and the product it references.
Contains Nonbinding Recommendations Draft — Not for Implementation 11 i. Methods for evaluating error rates 344 345 j. Moderator script 346 4. Product samples (5 samples each of the proposed product and the product it 347 references that will be tested in the comparative use HF study) 37 348 349 F. Comparative Use Human Factors Study Results Report 350 351 Sponsors should include the following elements in the submission: 352 353 1. Summary of study findings and conclusions 354 355 ▪ Conclusions38 356 357 ▪ Brief summary of study results 358 359 2. Background39 360 361 a. Descriptions of intended product users, uses, and use environments 362 363 b. Reference to previous protocol submission, description of changes made to 364 the protocol after prior feedback from the FDA, and description of any 365 protocol deviations that occurred during the study 366 367 3. Threshold analyses (see section IV.D, above)40 368 369 4. Comparative use HF testing details 370 371 a. Study objective(s) 372 373 b. Rationale for test type selected (simulated-use or actual use) 41 374 375 37 FDA recognizes that in some circumstances, the ability to provide the requested quantity of samples may not be feasible. In this instance, we recommend you contact FDA for further guidance. 38 A comparative use human factors study should be designed to provide sufficient data to confirm that the use error rate for the critical task(s), as impacted by the differing external critical design attribute of the device constituent part(s) for the proposed generic combination product, is not worse than the corresponding use error rate for the RLD when used by patients and caregivers in representative use scenarios and use environments consistent with the labeled conditions of use. See Comparative Analyses Draft Guidance for further discussion. 39 If previously submitted, cross-reference the prior submission and include the eCTD sequence number and date of submission. Sponsors should not resubmit the electronic files when referencing that document. 40 If previously submitted, cross-reference the prior submission and include the eCTD sequence number and date of submission. Sponsors should not resubmit the electronic files when referencing that document. 41 See Combination Products Human Factors Draft Guidance for further discussion of simulated vs. actual use studies.
Contains Nonbinding Recommendations Draft — Not for Implementation 12 c. SAP and sample size considerations (including analyses and all assumptions, 376 as well as literature references or other justifications supporting the methods 377 or assumptions) 378 379 d. Test environment and conditions of use 380 381 e. Distinct user groups broken out by number and type of test participants 382 383 f. Critical tasks and use scenarios included in testing 384 385 g. Definition of successful performance or failure of each test task 386 387 h. Test results and analysis 388 389 i. Use error rates and analysis 390 391 ii. Observations of task performance, including occurrences of use errors 392 393 394 V. WHERE TO SEND A THRESHOLD ANALYSIS OR HUMAN FACTORS 395 SUBMISSION 396 397 Generally, FDA expects that sponsors will submit threshold analyses or HF submissions 398 consistent with the respective regulatory pathway. Sponsors should submit an HF validation 399 study protocol and questions regarding the protocol to the IND. For proposed generic products, 400 sponsors should submit threshold analyses, device assessments, and questions via the controlled 401 correspondence or pre-ANDA submission pathways, or both, as appropriate. Comparative use 402 HF study protocols should be submitted within a specific pre-ANDA meeting request. 403 It is recommended that all sponsors plan their development timelines to allow for Agency 404 feedback on protocols prior to initiation and conduct of the appropriate HF study. In addition, 405 sponsors should submit HF validation study results reports or comparative use HF study results 406 reports in their application for FDA review (i.e., NDA, BLA, or ANDA). 407 408 Submissions to a Commercial IND, NDA, BLA, or ANDA must be made in Electronic Common 409 Technical Document (eCTD) format.42 Submissions to a Research IND43 may be in paper or 410 electronic format. For paper submissions, sponsors should submit 3 copies to the appropriate 411 address below. 412 42 See guidance for industry Providing Regulatory Submissions in Electronic Format – Certain Human Pharmaceutical Product Applications and Related Submissions Using the eCTD Specifications (Using eCTD Specifications Guidance); see also section 745A(a) of the FD&C Act (21 U.S.C. 379k-1(a)). 43 See FDA’s web page on Investigational New Drug (IND) Application at https://www.fda.gov/drugs/developmentapprovalprocess/howdrugsaredevelopedandapproved/approvalapplications/investigationa lnewdrugindapplication/default.htm.
Contains Nonbinding Recommendations Draft — Not for Implementation 13 413 A. Drug Products, Including Biologics, and Combination Products, That Are 414 the Subject of an IND Paper Submission 415 416 1. Human Factors Submissions for Prescription or Nonprescription Drugs, 417 Including Biologics, That Are the Subject of an IND Reviewed by CDER 418 419 Food and Drug Administration 420 Center for Drug Evaluation and Research 421 Central Document Room 422 5901-B Ammendale Rd. 423 Beltsville, MD 20705-1266 424 425 2. Human Factors Submissions for Prescription or Nonprescription Biologics That 426 Are the Subject of an IND Reviewed by CBER 427 428 Food and Drug Administration 429 Center for Biologics Evaluation and Research 430 Document Control Center 431 10903 New Hampshire Ave. 432 Bldg. 71, Rm. G112 433 Silver Spring, MD 20993-0002 434 435 B. Drug-Device Combination Products Under Development for Submission 436 Under ANDA 437 438 1. Controlled Correspondence 439 440 Sponsors seeking FDA’s feedback on a specific element in the development of a drug-device 441 combination product (e.g., identification and assessment of identified differences between the 442 user interface of a proposed generic combination product and its reference listed drug) should 443 submit the correspondence through the process outlined in FDA’s draft guidance Controlled 444 Correspondence Related to Generic Drug Development.44 This will facilitate prompt 445 consideration of and response to the controlled correspondence by the appropriate discipline. 446 447 2. Pre-ANDA Meeting 448 449 A request for a product development or pre-submission meeting for complex products that may 450 be submitted in an ANDA should be sent through the process outlined in FDA’s draft guidance 451 for industry Formal Meetings Between FDA and ANDA Applicants of Complex Products Under 452 GDUFA (Generic Drug User Fee Act). The meeting request should clearly identify in the subject 453 line that the prospective applicant is requesting a product development or pre-submission 454 44 We update guidances periodically. For the most recent version of a guidance, check the FDA guidance web page at https://www.fda.gov/RegulatoryInformation/Guidances/default.htm.
Contains Nonbinding Recommendations Draft — Not for Implementation 14 meeting and should include adequate information for FDA to assess the potential utility of the 455 meeting and identify the appropriate staff that should attend the meeting. 456 457 C. Electronic Submissions 458 459 The sponsor should place the request for HF submission review in Module 1.2 and associated 460 documents (e.g. use-related risk analysis, protocols, reports) in Module 5, section 5.3.5.4 – Other 461 Study Reports and Related Information in eCTD. 462 463 The eCTD leaf title of the document should be clear, concise, and indicative of the content. 464 Examples include: 465 466 • HF - REQUEST FOR HUMAN FACTORS VALIDATION STUDY PROTOCOL 467 REVIEW 468 469 • HF - AMENDMENT TO REQUEST FOR HUMAN FACTORS VALIDATION STUDY 470 PROTOCOL REVIEW 471 472 • HF - REQUEST FOR HUMAN FACTORS VALIDATION STUDY REPORT REVIEW 473 474 • HF - AMENDMENT TO REQUEST FOR HUMAN FACTORS VALIDATION STUDY 475 REPORT REVIEW 476 477 • HF-REQUEST FOR HUMAN FACTORS VALIDATION OTHER REVIEW45 478 479 • HF-AMENDMENT TO REQUEST FOR HUMAN FACTORS VALIDATION OTHER 480 REVIEW 481 482 The sponsor should also provide the eCTD location of the contents of the HF submission on the 483 cover letter and, if possible, include cross-document links or external bookmarks to the 484 information. This approach will help ensure that the information can be accessed quickly and 485 easily. For further information on providing leaf titles and study results reports (including file- 486 tags) in eCTD, see the eCTD Technical Conformance Guide.46 487 488 489 VI. REVIEW TIMELINE 490 491 45 For the purposes of the eCTD, there are three options: protocols, reports, or other. “Other” includes use-related risk analyses and threshold analyses. 46 The eCTD Technical Conformance Guide is available at: http://www.fda.gov/Drugs/DevelopmentApprovalProcess/FormsSubmissionRequirements/ElectronicSubmissions/ucm153574.ht m.
Contains Nonbinding Recommendations Draft — Not for Implementation 15 The Agency intends to review and comment on HF validation study protocol submissions in 492 accordance with PDUFA VI performance goals.47 The review clock for the performance review 493 goals begins when the Agency receives a complete submission. FDA will: 494 495 • By fiscal year (FY) 2019, review 50% of HF protocol submissions and provide the 496 sponsor with written comments within 60 days 497 498 • By FY 2020, review 70% of HF protocol submissions and provide the sponsor with 499 written comments within 60 days 500 501 • By FY 2021, review 90% of HF protocol submissions and provide the sponsor with 502 written comments within 60 days 503 504 If, after submitting an HF validation study protocol, a sponsor submits additional questions, 505 unsolicited revisions to the protocol, or a lengthy or complex response to an FDA question, or 506 amends original submission materials with new information for any reason, FDA ordinarily will 507 not respond to the original questions and will consider the original protocol submission 508 withdrawn. FDA will consider submission of a revised protocol, or revised or additional 509 supporting materials, to be a new submission with a new 60-day timeline for response. 510 511 FDA will review all threshold analyses or comparative use HF submissions consistent with good 512 review management principles and practices, as applicable, and in a timeframe to support any 513 applicable performance goals under FDA’s various user fee programs, taking into consideration 514 the specific circumstances (e.g. breakthrough designation) surrounding the individual 515 application. 516 517 518 VII. HOW TO OBTAIN ADDITIONAL INFORMATION 519 520 FDA encourages industry to meet with the Agency when appropriate48 to obtain Agency advice 521 during product development. Meetings should not be used to obtain Agency review of HF 522 validation study protocols or reports. 523 524 Prior to submitting an ANDA for a generic combination product, sponsors are encouraged to 525 submit a controlled correspondence49 or pre-ANDA meeting package, or both,50 when 526 appropriate. 527 47 PDUFA VI reauthorization performance goals and procedures for fiscal years 2018 through 2022, Section I.1.5.e, available at: http://www.fda.gov/downloads/ForIndustry/UserFees/PrescriptionDrugUserFee/UCM511438.pdf. 48 Please refer to Guidance for Industry Formal Meetings between FDA and Sponsors or Applicants, available at: https://www.fda.gov/downloads/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/UCM590547.pdf. 49 Draft guidance for industry, Controlled Correspondence Related to Generic Drug Development, available at: https://www.fda.gov/downloads/drugs/guidancecomplianceregulatoryinformation/guidances/ucm583436.pdf. When final, this guidance will represent the FDA’s current thinking on this topic. For the most recent version of a guidance, check the FDA Drugs guidance web page at https://www.fda.gov/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/default.htm. 50 Please refer to draft guidance for industry, Formal Meetings Between FDA and ANDA Applicants of Complex Products Under GDUFA, available at
Contains Nonbinding Recommendations Draft — Not for Implementation 16 528 529 VIII. REFERENCES 530 531 Applicable guidance documents relating to HF, product design, requesting meetings with the 532 Agency, and providing electronic submissions include those listed below: 533 534 A. Guidance documents related to HF 535 536 • Draft Guidance on Human Factors Studies and Related Clinical Study Considerations 537 in Combination Product Design and Development 538 539 • Draft guidance for industry Comparative Analyses and Related Comparative Use 540 Human Factors Studies for a Drug-Device Combination Product Submitted in an 541 ANDA 542 543 • Draft guidance for industry Considerations in Demonstrating Interchangeability With 544 a Reference Product 545 546 • Guidance for industry and FDA staff Applying Human Factors and Usability 547 Engineering to Medical Devices 548 549 B. Guidance documents related to product design 550 551 • Guidance for industry Safety Considerations for Product Design to Minimize 552 Medication Errors 553 554 • Draft guidance for industry Safety Considerations for Container Labels and Carton 555 Labeling Design to Minimize Medication Errors 556 557 C. Guidance on requesting meetings with Agency 558 559 • Draft guidance for industry Formal Meetings Between the FDA and Sponsors or 560 Applicants of PDUFA Products 561 562 • Draft guidance for industry, Controlled Correspondence Related to Generic Drug 563 Development 564 565 • Draft guidance for industry, Formal Meetings Between FDA and ANDA Applicants of 566 Complex Products Under GDUFA 567 568 https://www.fda.gov/downloads/drugs/guidancecomplianceregulatoryinformation/guidances/ucm578366.pdf. When final, this guidance will represent the FDA’s current thinking on this topic. For the most recent version of a guidance, check the FDA Drugs guidance web page at https://www.fda.gov/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/default.htm.
Contains Nonbinding Recommendations Draft — Not for Implementation 17 • Guidance for industry and review staff Best Practices for Communication Between 569 IND Sponsors and FDA During Drug Development 570 571 D. Guidance on providing electronic submissions 572 573 • Guidance for industry Providing Regulatory Submissions in Electronic Format – 574 Certain Human Pharmaceutical Product Applications and Related Submissions 575 Using the eCTD Specifications 576 577 578
Contains Nonbinding Recommendations Draft — Not for Implementation 18 GLOSSARY 579 580 Applicant or sponsor: The entity that submits proposed Threshold Analyses or HF submissions 581 for the following types of products: 582 583 • Prescription drug products (including biologics) that are the subject of an NDA (21 CFR 584 314.3(b)), a BLA (21 CFR 601.2), or an ANDA (21 CFR 314.92), or that are currently 585 the subject of an IND (21 CFR 312.3(b)) in anticipation of the submission of a marketing 586 application 587 588 • Nonprescription drug products that are the subject of an IND, NDA, or ANDA 589 590 Close calls: Instances in which a user almost makes a use error that could result in harm, but the 591 user takes an action to “recover” and prevent the use error from occurring. 592 593 Comparative Use Human Factors Study Protocol: A study protocol for a proposed 594 combination product that describes the design and methodology for a comparative use human 595 factors study. 596 597 Comparative Use Human Factors Study Results Report: A study report that provides the 598 results of a comparative use human factors study. 599 600 Complete submission: The information FDA identifies for a sponsor to include to ensure that 601 the Agency can conduct a complete review of a proposed Human Factors Validation Study 602 Protocol. 603 604 Critical task: A user task which, if performed incorrectly or not performed at all, may cause 605 harm to the patient or user, where “harm” includes compromised medical care. 606 607 Formative evaluation: The process of assessing, at one or more stages during the product 608 development process, a user interface or user interactions with the user interface in order to 609 identify the interface’s strengths and weaknesses and to identify potential use errors that would 610 or could result in harm to the patient or user. 611 612 Hazard: A potential source of harm. 613 614 Human Factors Engineering: The application of knowledge about human behavior, abilities, 615 limitations, and other characteristics of medical device users when designing medical devices, 616 including mechanical and software-driven user interfaces, systems, tasks, user documentation, 617 and user training, to demonstrate and enhance safe and effective use. HF engineering and 618 usability engineering can be considered synonymous. 619 620 Human Factors Validation Study Protocol: A study protocol that describes the design and 621 methodology for a human factors validation study. 622 623
Contains Nonbinding Recommendations Draft — Not for Implementation 19 Human Factors Validation Study Results Report: A study report that provides the results of a 624 human factors validation study. 625 626 Human factors validation testing: Testing conducted at the end of the product development 627 process to assess user interactions with a product user interface and to identify use errors that 628 may result in serious harm to the patient or user. Human factors validation testing is also used to 629 assess the effectiveness of risk management measures. Human factors validation testing 630 represents one portion of design validation. 631 632 Label: As defined in section 201(k) of the FD&C Act (21 U.S.C. 321(k)), the term label means 633 “a display of written, printed, or graphic matter upon the immediate container of any article.” 634 635 Labeling: As defined in section 201(m) of the FD&C Act (21 U.S.C. 321(m)), the term labeling 636 means “all labels and other written, printed, or graphic matter (1) upon any article or any of its 637 containers or wrappers, or (2) accompanying such article.” Labeling includes outside containers 638 or wrappers and package liners. 639 640 Medication error: The National Coordinating Council for Medication Error Reporting and 641 Prevention describes medication error as any preventable event that may cause or lead to 642 inappropriate medication use or patient harm while the medication is in the control of the health 643 care professional, patient, or consumer. Such events may be related to professional practice, 644 health care products, procedures, and systems, including prescribing; order communication; 645 product labeling, packaging, and nomenclature; compounding; dispensing; distribution; 646 administration; education; monitoring; and use.51 647 648 Residual use-related risks: The risks that remain after risk control measures have been taken. 649 650 Simulated-use testing: Testing of a product under conditions of use that mimic real-world use 651 conditions without administering the actual therapy to patients. 652 653 Task: An action or set of actions performed by a user to achieve a specific goal. 654 655 Task Analyses: A systematic breakdown of device use process into discrete sequences of 656 tasks.52 657 658 Threshold analyses: Conducted to identify differences (if any) that may exist between the 659 proposed combination product’s user interface and the product it references. Consist of labeling 660 comparison, comparative task analysis, and physical comparison of the device constituent 661 part(s).53 662 663 51 National Coordinating Council for Medication Error Reporting and Prevention web page, available at: http://www.nccmerp.org/aboutMedErrors.html. 52 See an example of a task analysis in Guidance for Industry and FDA Staff titled “Applying Human Factors and Usability Engineering to Medical Devices,” available at https://www.fda.gov/downloads/MedicalDevices/.../UCM259760.pdf. 53 See Comparative Analyses Draft Guidance.
Contains Nonbinding Recommendations Draft — Not for Implementation 20 Training decay: The time elapsed between receiving training and first product use. 664 665 Use environment: The environment(s) in which the product will be used. This may include a 666 variety of settings, such as clinical settings or home settings. 667 668 Use error: A user action, or lack of action, that was different from that expected by the 669 manufacturer and that caused an outcome that (1) was different from the result expected by the 670 user, (2) was not caused solely by product failure, and (3) did or could result in harm. 671 672 Use-related risk analysis: An analytical method to identify use errors associated with each use 673 step, and then the hazards/risks and clinical significance of those hazards/risks. The use-related 674 risk analysis includes a comprehensive and systematic evaluation of all the steps involved in 675 using the product (e.g., based on a task analysis), the errors that users might commit or the tasks 676 they might fail to perform (considering known problems for similar products), the potential 677 negative clinical consequences of use errors and task failures, the mitigation strategies, and 678 methods for validating the risk mitigation strategies. 679 680 User: A person who interacts with (i.e., operates or handles) the product. 681 682 User interface: All components of the product with which the user interacts, including the 683 device constituent part(s) of the product and any associated controls and displays, as well as 684 product labels, labeling, and packaging. 685 686
Contains Nonbinding Recommendations Draft — Not for Implementation 21 APPENDIX A 687 688 EXAMPLE OF STATEMENTS TO INCLUDE IN THE COVER LETTER 689 690 1) For use-related risk analysis reviews, include the statement “REQUEST FOR 691 USE-RELATED RISK ANALYSIS REVIEW” in bold capital letters. 692 693 2) For amendments to use-related risk analysis reviews, include the statement 694 “AMENDMENT TO REQUEST FOR USE-RELATED RISK ANALYSIS 695 REVIEW” in bold capital letters. 696 697 3) For HF protocol reviews, include the statement “REQUEST FOR HUMAN 698 FACTORS VALIDATION STUDY PROTOCOL REVIEW” in bold capital 699 letters. 700 701 4) For amendments to HF protocols, include the statement “AMENDMENT TO 702 REQUEST FOR HUMAN FACTORS VALIDATION STUDY PROTOCOL 703 REVIEW” in bold capital letters. 704 705 5) For HF study results reports, include the statement “REQUEST FOR HUMAN 706 FACTORS VALIDATION STUDY REPORT REVIEW” in bold capital 707 letters. 708 709 6) For amendments to HF study results reports, include the statement 710 “AMENDMENT TO REQUEST FOR HUMAN FACTORS VALIDATION 711 STUDY REPORT REVIEW” in bold capital letters. 712 713 7) For comparative use HF threshold analyses reviews, include the statement 714 “REQUEST FOR THRESHOLD ANALYSES REVIEW” in bold capital 715 letters. 716 717 8) For amendments to comparative use HF threshold analyses reviews, include the 718 statement “AMENDMENT TO REQUEST FOR THRESHOLD ANALYSES 719 REVIEW” in bold capital letters. 720 721 9) For comparative use HF protocol reviews, include the statement “REQUEST 722 FOR COMPARATIVE USE HUMAN FACTORS PROTOCOL REVIEW” 723 in bold capital letters. 724 725 10) For amendments to comparative use HF protocol reviews, include the statement 726 “AMENDMENT TO REQUEST FOR COMPARATIVE USE HUMAN 727 FACTORS PROTOCOL REVIEW” in bold capital letters. 728 729 11) For comparative use HF study results report reviews, include the statement 730 “REQUEST FOR COMPARATIVE USE HUMAN FACTORS REPORT 731 REVIEW” in bold capital letters. 732
Contains Nonbinding Recommendations Draft — Not for Implementation 22 733 12) For amendments to comparative use HF study results report review, include the 734 statement “AMENDMENT TO REQUEST FOR COMPARATIVE USE 735 HUMAN FACTORS REPORT REVIEW” in bold capital letters. 736 737 738 APPENDIX B 739 740 EXAMPLE OF USE-RELATED RISK ANALYSIS 741 742 Task No. Use task description Description of potential use errors Potential hazards/harm and severity54 Critical task (Yes/ No) Risk mitigation measure for each use error Evaluation method in HF validation study 4 Press green button and hold for 10 seconds Button is held for less than 10 seconds Full dose is not injected; leads to patient death Yes Redesign product to eliminate the need to hold for 10 seconds Evaluated in HF validation study in use scenario 1: Administration of Drug, task 4 743 744 APPENDIX C 745 746 EXAMPLE OF DESCRIPTION OF USER INTERFACE 747 748 Interface Item Written description of the user interface Graphical depiction of the user interface Inspection Window The user inspects the window to ensure that the drug color is clear and drug solution does not have any particulates 749 750 54 Describe potential hazard/harm and severity for each potential use error.
Contains Nonbinding Recommendations Draft — Not for Implementation 23 APPENDIX D 751 752 HYPOTHETICAL EXAMPLE OF HF VALIDATION DATA 753 754 A hypothetical example of the results of analyzing human factors validation study data are 755 shown in the table below. Analysis of human factors validation study data should focus on any 756 problems found during the testing. The study data should be analyzed to determine which part of the 757 user interface was involved and how the user interaction could have resulted in the use error or 758 problem. 759 760 Description of Tasks (denote C for critical) Number of use errors and description of use errors Number of close calls and use difficulties55 and description of close calls and use difficulties Study participan t’s subjective feedback 56 Sponsor’s Root cause analysis57 Sponsor’s Discussion of Mitigation strategies58 Task 4: Press green button and hold for 10 seconds (C) 1 use error. The user did not press the green button for 10 seconds, he only held it for 5 seconds. 0 close calls or use difficulties The user heard a second click and stopped pressing the button because he thought the injection was complete based on the click. Root cause analysis showed that the user interface has audible cues that do not coincide with the labeled hold time and contribute to confusion. Product was redesigned to align the audible cues to the “hold time” needed to deliver the drug. This change impacts a critical task for drug delivery. Thus, the change was evaluated in another validation study conducted to demonstrate the effectiveness of this change to the user interface. 761 55 While close calls and difficulties may not manifest into actual use errors/failures, they are good source of data in terms of providing potential user interface inadequacies that should be further evaluated. 56 What the participant(s) say about the use errors/close calls/use difficulties from their perspective. 57 This should incorporate the sponsor’s analysis of the subjective data obtained from study participants clarifying why or how the use errors and failures occurred from the participant’s perspective. Some questions to consider: What did study participants say about the errors/failures? Did they say how/why the errors/failures occurred? Did they comment on any aspect of the user interface that may have influenced their behavior/action while they were performing the task? Did they note any suggested user interface improvements? 58 This should address whether additional product modifications, risk mitigations, or risk mitigation validation should be implemented as necessary.
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