us-ftc-advocacy-filings-57308535f87a3584d0f6752abcdbe2e9•FTC Staff Comment to the Hon. John Binkley Concerning Alaska H.B. 376 to Give Municipalities Broad Authorization to Regulate Taxis
FTC Staff Comment to the Hon. John Binkley Concerning Alaska H.B. 376 to Give Municipalities Broad Authorization to Regulate Taxis
us-ftc-advocacy-filings-57308535f87a3584d0f6752abcdbe2e9FTC Staff Comment to the Hon. John Binkley Concerning Alaska H.B. 376 to Give Municipalities Broad Authorization to Regulate TaxisAdvocacy Filing
Seattle Regional Office 2806 Federal Building 915 Second Avenue ._ Seattle. W ..hingto~ 98174 (206) «2-4655 -.l-. --tu--±. Representative Johne Binkley Pouch V Juneau, Alaska 99811 Re: House Bill No. 376 Dear Mr. Binkley: Thank you for requesting our comments on House Bill 376, "An Act relating to municipal regulation of vehicles for hire," which would give broad authorization to municipalities in Alaska to regulate taxicabs and other vehicles for hire. Municipalities would, among other things, be authorized to regulate entry and establish rates. The comments that follow discuss primarily the effects of regulating taxicabs, an area in which the Federal Trade Commission has long ~een involved. This letter represents the views of' the Seattle Regional Office and the Bureaus of Competition, Economics, and Consumer Protection of the Federal Trade Commission. The views expressed here are not necessarily those of the Commission or of any individual Commissioner, although the Commission has authorized their submission. The Federal Trade Commission's past involvement with taxicab regulation has included staff comments and testimony on.proposed legislation in a number of jurisdictions, an economic study, and antitrust enforcement actions against two municipalities. All of these actions are consistent with the Commission's goals of promoting competition and protecting consumers . . As long ago as 1978, the Commission's Seattle office submitted comments in support of deregulating taxicabs in the City of Seattle. More recently, the Commission staff submitted its views on proposed legislation relating to taxicab regulation in the cities of Anchorage, Seattle, Chicago, San Francisco, and Washington, D.C., as well as in the State of Colorado. In 1984, the Commission issued complaints against the municipal governments of Minneapolis and New Orleans for engaging in regulatory activities that the Commission had reason tp believe
Representative Johne Binkley Page 2 limited the number of taxicab licenses and lessened competition, thus harming consumers.1J Under current law, municipalities are free to regulate taxicab operations. However, this freedom is tempered by the possibility of suits for injunctive relief if the regulatory program conflicts with the federal antitrust laws.lI State legislation can, under the state action doctrine, reduce the possibility of antitrust suits if it directly authorizes an anticompetitive regulatory program.lI Whenever market failures exist that warrant regulation, state or local authorized regulation can potentially benefit consumers. On the other hand, consumers can be injured by regulation that restricts entry and increases prices. Our experience indicates that taxicab regulation that restricts entry and controls fares frequently has the effect of supplanting competition and increasing prices paid by consumers. Accordingly, enactment of House Bill 376 in its present form may adversely affect consumers in Alaska. Entry Restrictions The Commission's 1984 complaints against Minneapolis and New Orleans alleged that the two cities, in concert with local taxicab companies, had violated the antitrust laws by restricting entry into the market without adequate state legislative authorization. The State of Louisiana subsequently passed a law permitting its cities to regulate taxicab entry and fares. On the other hand, Minneapolis joined those cities that have chosen to permit more competition among taxicabsi/ by amending its ordinance to permit more entry. Following these actions, the Commission withdrew its complaints in both matters, without determining whether liability could have been established in either case. 1/ The Commission vote on issuing these complaints was 3-2, with Commissioners Bailey and Pertschuk dissenting. 11 Local Government Antitrust Act of 1984, 15 U.S.C. § 34 et ~. 11 Town of Hallie v. City of Eau Claire, 105 S. Ct. 1713 (1985). if The FTC Bureau of Economics recently reported that in a five- year survey covering 103 U.S. cities, 16 had substantially relaxed entry restrictions and 17 had substantially relaxed-fare controls. Frankena and Pautler, An Economic Analysis of Taxicab Regulation, (Bureau of Economics Staff Report) (May 1984) at 8. ------------------------
Representative Johne Binkley Page 3 In May 1984, the Commission released a l76-page report entitled "An Economic Analysis of Taxicab Regulation," prepared by its Bureau of Economics. Among the principal findings of this study was the conclusion that no persuasive economic rationale exists for restricting the total number of taxicab firms or vehicles. The study found that such restrictions waste resources, harm consumers, and impose a disproportionate burden on low-income people. On the other hand, the report notes that other kinds of taxicab regulations, such as those which concern quality (for instance, vehicle safety or liability insurance), may be justifiable to protect consumers. We understand that you already have a copy of the Bureau of Economics report. The conclusions of the Commission's Bureau of Economics study are not unique. Another recent study, commissioned by the U.S. Department of Transportation, concluded that restraints on entry of new cabs and regulations preventing fare discounting together cost consumers nationwide nearly $800 million annually in higher fares, and result in 38,000 fewer jobs in the taxi industrY.21 Residents of Seattle, Washington, have been enjoying the benefits of taxi deregulation since 1978. During that time, over 200 new jobs for taxi drivers have been created. Waiting times have dropped because of the greater number of taxis on the streets. Fares have risen more slowly than transit prices generally. Taxi fares in Seattle are currently more than 15 percent lower than what we estimate they would have been under continued' regulation.6/ Despite efforts to reintroduce entry and fare regulations~ the City of Seattle has thus far rejected proposals to reestablish an anticompetitive regulatory scheme. Other cities that have benefitted from reform of taxicab regulations to permit more entry include Milwaukee and Madison, Wisconsin; Jacksonville, Florida; Spokane, Washington; San Diego, Oakland, Berkeley, and Sacramento, California; and Phoenix and Tucson, Arizona. An additional problem with restricted entry is that it disproportionately affects those consumers who are most dependent on cabs for transportation: the handicapped, the poor, and the elderly. The members of these groups typically spend a larger proportion of their incomes on taxi rides than other segments of the population. In many areas, low income consumers make more .- - 21 H.C. Wainwright & Co. Economics, Regulatorv Impediments to Private Sector Urban Transit, Volume II (March 1984), at 85. !I Zerbe, Seattle Taxis: Deregulation Hits a Pothole, Regulation (November/December 1983), at 43 (copy at~ched).
Representative Johne Binkley Page 4 use of taxicabs than those with higher incomes.71 For these reasons, increased fares and waiting times have-the largest impact on those least able to bear them. The principal beneficiaries of new entry limitations would be those who already hold taxicab permits, since they would be protected from competition. Limitations on the number of permits can enable holders of existing taxicab permits to earn supracompetitive profits. For example, we understand that the City of Anchorage charges $750 per year for a permit. Owners of those permits typically resell them for as much as $45,000. This high price for a permit is the capitalized value of the supracompetitive profits. At current interest rates, investing $45,000 in a taxicab license is equivalent to making a daily payment of $12.50 to rent a license.81 The fact that people are willing to pay $45,000 for a taxi permit indicates that they expect taxi fares to exceed the costs of owning and operating a taxicab -- and of making a normal profit -- by $12.50 per day. That is, consumers will pay daily fares that are $12.50 per dav above the cost of purchasing and leasing a vehicle, the cost of gasoline and insurance, a take home wage for the driver, and a competitive profit for the owner of the permit. This $12.50 per day does not cover any of the real costs of providing service, nor is it a tax to maintain the streets. It is simply a cash transfer from consumers to permit holders. Recent experience in Anchorage provides additional evidence that free entry would result in lower, not higher, fares. An increase in the supply of any commodity or service will tend to drive the price lower. In Anchorage, Checker and Yellow Cab tried to charge $2.00 per mile at the same time that Alaska Cab, which entered in response to partial deregulation since rescinded, was charging $1.40 per mile.lI Alaska Cab's market share increased from approximately 12 percent to 70 percent in just four months, according to estimates by the Alaska Attorney General's office. Ultimately, Yellow and Checker reduced their fares to $1.40 as 71 A recent study indicated that financially disadvantaged consumers make up 25 percent of total taxicab ridership in Seattle. P. Gelb, Taxi Reoulatorv Revision in Seattle (DOT commissioned study) (September 1.980), at 102. 81 At an annual interest rate of 10 percent, $45,000 represents the capitalized value of a perpetual stream of profits of $4,500 per year. For a cab in operation 360 days each year, $12.50 must be collected each day to equal $4,500 in one year. 1/ For a story on the related price-fixing settlement, see Anchorage Times (January 23, 1985), at A-I, A-12. , -------- --------------- ---..-_. -.. _.-.-----.---.-.-.---.-.-.-.--~~---
Representative Johne Binkley Page 5 well.1QI Reports of the benefits of competition come also from Jacksonville, Madison, Milwaukee, and Seattle, to name a few. Special senior citizen discounts became available in Madison, Sacramento, and Tucson following deregulation. It has also been suggested that open entry reduces the quality of vehicles, drivers, and service, but there is no reason to expect that result. Allowing free entry will not prevent a municipality from regulating the quality of taxi service. O~ the contrary, municipalities can consider such things as safety, driver skill, and liability insurance coverage because consumers have greater difficulty evaluating these aspects of taxi service. Rather than diminishing safety or quality of service, open entry means giving licensees who are qualified the chance to compete, and giving consumers lower fares. Moreover, open entry does not mean that service will decline. Many cities report that service has improved under deregulation. In Jacksonville, Oakland, and San Diego, for example, open entry led to an increase in fleet maintenance and a reduction in vehicle age as new fleets entered the market. Moreover, in San Diego and Seattle, taxi competition reduced the average waiting time for a cab. Finally, open entry does not mean that all taxicab operators will fail financially. As with most businesses, those who can offer higher quality service at lower prices will prosper, while less competitive operators will not. This is preci~ely what happened in Anchorage, and that experience illustrates how taxicab consumers respond to competition. This is also precisely what makes a competitive market the most efficient kind of market for allocating resources and maximizing consumer welfare. Fare Restrictions The regulation of taxi fares by municipalities supplants competitive forces that will otherwise ogerate in the marketplace. Our experience indicates that minimum and uniform fare restrictions injure consumers. In particular, they raise at least some prices to consumers, and they eliminate the ability of innovative discounters to obtain the reward of increased market shares for bringing lower prices to consumers. As we noted above, higher fares disproportionately injure those who need 1Q/ The $45,000 cost for a permit in Anchorage suggests that even this fare level may exceed the level that would be found with unrestricted entry. That people are willing to pay such a high price for the right to drive a cab is evidence that they expect to be able to charge fares above the competitive level.
Representative Johne Binkley Page 6 taxis the most poor, handicapped, and elderly consumers -- and who spend a larger proportion of their incomes on transportation than other segments of the population. A different situation may exist with regard to fare ceilings. In some instances -- such as airport or railroad station taxi lines, where consumers may find it difficult to comparison shop for low fares -- a limited degree of maximum price regulation may be preferable to complete deregulation. A study done by Professor Zerbe on the effects of taxi deregulation in Seattle, which was not written under the auspices of the Federal Trade Commission, examined this question.lll The study indicated that maximum fares may help to prevent clearly uninformed consumers, such_ as travelers at airport and railroad station queues, from paying exorbitant prices. Thus, the Legislature may wish to consider allowing municipalities to set maximum taxi fares in certain limited circumstances. Conclusion The Federal Trade Commission staff has long had an interest in the effects of taxicab regulation upon competition and consumers. We have concluded that regulations of the taxicab industry that restrict the number of cabs or fix fares generally hurt rather than help consumers and competition, and especially harm:certain disadvantaged groups that rely on taxicab service. In sum, we believe that municipalities should not impose restrictions on taxicab entry and minimum fares. Any municipal regulation of taxicabs should be limited primarily to ensuring that service is safe and competent and that sufficient liability insurance is maintained. It may also be appropriate to allow municipalities to establish fare ceilings in some limited circumsta~ces. The ability to regulate in this fashion would allow municipalities to fully respond to legitimate public problems and concerns. We are grateful for this opportunity to present our views on House Bill 376 and hope they will be of assistance to the Legislature. Sincerely yours, -, ") r ' , ) I,.i ,J~,,\l''''''' L f -"-' ~ .~ Richard O. Zerbe, Jr. Consulting Economi~t ~} ~---72~J/ George J;.:q~l Regional Qj.rector , 111 See Zerbe, supra note 6, at 46-48. --- ------------ . =~_~_._:::-:c-=c:--c-_.~ __O-:-O._~_~~ ~~~ .. _..:.:.:.. .• __ ._
.'........ --- .#...-..:.,._.......~ ....--_.~~ ... _-_.__..... _.- _ .... _ ... ~ ... _. ". - -_._.. - ._. Seattle Taxis: Deregulation Hits a Pothole Richard o. Ze~ Jr. _0 _. __ ....... • ~ ..... o_ ... ALL TOO OFTES. we talk vaguely about regu- '. lating or deregulating "the market" for some good or service. while forgetting that most sizable markets are not ~nifonn en- tities: they consist of a collec.tion of submar- kets. often quite different from one another. Policies that work well for competitive parts of the market may work badly in the noncompeti- tive pockets. and vice versa. Regulation itself may represent a mix of "public-interest" and self-interest effects and motives. so the effects of deregulation may also be mixed. In general. deregulation as well as regulation may have un- expected side effects. The case of taxicab de- regulation in Seattle shows why regulatory reformers should keep this complexity in mind -and what can happen when they do not. Taxis came to be regulated in Seattle in much the same way as in other U.S. cities. First the powerful transit union correctly perceived taxis as a thre.1t to buses :uld trollevs and called for a halt to the "ruinous competit'ion" of cabs. The city, which itself had an economic stake in the matter as owner of the transit svstem. re- sponded in 1930 with a tough' ordi~ance that Ii:'ted uniform taxi fares and restricted the num- ber of ta..''tis to one for every 2.500 residents (a number apparently pulled from the air but that Richard O. Zerbe. Jr.• is a professor irt tlte Graduate School of Public Affairs. University of W4ShinlfOrt. artd a consultirtg ecortomist for tl,c Federal Trade Commission's regiortal office in Seattle. The views upressed I,ere are Itis own. lasted for about forty years). Subsequently, King County, in which Seattle is located, estab- lished very similar price and entry controls. as did the Port Authority that operates the Seattle- Tacoma (Sea-Tac) airport. Later. the port moved to an exclusive franchise arrangement. This regime was ended in 19~ when all three jurisdictions-the county and port in May. and the city in 1une-adopted similar rules allowing open entry and permitting indi- vidual ta:o firms to change fares as often as every three months by simply filing new rates. It was a sweeping act of deregulation intended to reduce fares, increase jobs in the industry, and eliminate the administrative burden of taxi regulation. All this it has done. But it has pro- duced some adverse consequences as well. and these have led to a partial reregulation and to some public demand for further regulation. It is a case where more careful analvsis of the market at the beginning might ha\:e avoided subsequent difficulties. How the Refonners WOD Ta."ticb deregulation in the Seattle are:1 re- sulted from a somewhat unique confluence of ideological and practiCll factors: an a~ti\'ist. consumer-orierued recufatory reform move- ment within cit:· government; a forceful. pro- competiti\'e member of the city council: a series of requests for fare hikes. brought on by rapidly IlECiULAnoN. NOVE.\lBEIl/OECE.M8EJlI913 43
SEATTLE T;,;;AX:.:.;1S~ _ : increZl.<ing gasoline prices, thZlt made continued reaul:1tion a burden on the cit)' council: and a po'"orly orgZlnized t.a..~iQb industry. On the ideologic:U side, the most important factor was Councilman Randy Revelle's person- al commitment to decontrol (and his success in pc:nUOldinll the: Port Authority and King County to '0 along). He was backed up by economists from the city's Department of Licensing and Consumer Afbin, which had respunsibility for taxi regulation, and from the Federal Trade Commission's Seattle office. These economists a!:!reed on the need for a market solution to the t;xi problem, including at least an end to entry and minimum-fare regulation. (Some of them wanted to retain maximum-fare regulation.) On the practical side, the most important factor was probably the city council's growing experience with the inherent economic and po- litical difficulties of setting rates. In the several yean before 1979, owners' costs were rising rapidly, and the council, which had to approve or deny all requests for rate changes, was swamped with work. It grew unhappy with the quality and quantity of the financial and operat- ing data that taxi operators supplied to support their requests, while the operators complained about the hassle of compiling it. Rate hearings became long and bitter. In the end the council. not sure what rates would be economically or politically "right," held off on allowing in- creases-and moved toward decontrol. Whatever the relative importance of differ- ent factors in bringing about deregulation-in- terviews with council members and staff sug- ges,t that the council's dissatisfaction was second in importance only to Revelle's per- sistence-it is beyond question that the impetus for reform came mainly from within the city council. There was never an organized consum- er movement for dere~ulation. The taxi indus- try spent several hundred dollars per cab fight- ing the idea, but failed nonetheless. What Happened under Deregulation Elementary economic analysis predicts that the combination of price and entry restrictions should lead to higher fZlres, lower ta:<i usage in general but more intensive use of each cab, slower responses to customer calls for service, and positive license (or medaJlion) values. 44 AEI JOUIlNAL ON GOVEIlNMENT AND SOCIETY Fares should be hieher because restricted entT\' raises the market:Clearing price and becaus~, under uniform price controls, re~lators will tend to set fares above market-c)earing )e\·eIs. In consequence, the license to operate a ta."tj, known as a "medallion," wilJ c:arT)' a positive \'aluc: new entrants will be willing to pay to buy one. The medallion price should approach the present \'alue of the stream of future fare in- come that an owner expects to receive, over and above the costs of operation. and that can be attributed to the artificial scarcity of cabs. (See "New York City Looks at Ta;ti Regulation," Perspectives. Regular ion, Septembc:rjOcluber 1982.) Deregulation would. of course. reverse the effects of regulation. Thus. it could be expected to attract more cabs into the market, which would lead to lower fares, higher industry em- ployment, faster response times, and falling li- cense values. All this did in fact occur. • The number of city-licensed cabs rose by around 21 percent, from 421 just before deregu- lation to 511 by August 1981. and the number of taxi companies rose nearly SO percent, from 57 to 85. The number of airport-licensed taxis increased from about 35 under the previous e."t- elusive franchise to 263 by December 1979. (Currently there are about 208 such taxis. even though the license fee has risen substantially.) Thus employment in the industry clearly rose, a significant item to be added to deregulation's side of the ledger. Moreover, although the avail- able data are scanty, it appea:-s that response times are much faster under deregulation. • The effect on fares is more difficult to assess, for two reasons: the period was one of rapid general inflation, and the city council. _ busy planning deregulation, had let rates fall to abnormally low real levels by 1978. Thus, from mid-1979 to April 1982, fares of radio-dis- patched cabs (mainly fleets) increased about 6 percent in nominZlI terms, while fares of air- port cabs increased by 25 percent and those of cabs not radio-dispatched (mainly independ- ents) increased by about 30 percent. However, several comparisons Sl:ggest that deregulation helped keep fares down and, indeed, that fares fell in real terms. The "average t:L"ti trip" I used for purposes of comparison was 3.4 miles long al'id was weighted by type of ta.... i (airpoft. radio, other). After calculating the-fare for such a trip for ---_.._------..- .. -.--~-------.,-----~'-:----------~--------- .. .. .' .
'. S!A'J"T1.E TA~ IS .. ilLS Print. TrllMPOrtatiOn RaUo of ".do of eostlftCfaa. '.r.lncsea 'er.lnaea ......... . .. PrtYat. to CPl. her.1t Transportation A.Illtems (l96i:loo) 'naea (nahon.1I 1.00 1.00 100 1.02 0.98 0.96 1.03 1.26 1.18 1.05 1.24 1.12 107 1.21 107 1 10 1 18 102 1.14 1.14 0.94 1.28 1.22 100 1.40 1.11 0.97 1.51 1.11 0.99 1.63 t.03 090 1.75 0.96 0.83 2.04 0.82 0.73 2.04 1.08 0.96 2.37 0.97 0.89 2.67 0.98 0.93 US8 2.26 2.30 2.62 1.00 1.00 1.30 1.30 130 1.30 1.30 1.56 1.56 1.68 1.68 1.68 ed the market-clearing fares. The yearly flow of income corresponding to that lump sum is a;out $200.000. Divided by the 3.5 million pas- senger miles that S~attle cabs drove per year. that amounts to a price premium of six cents per mile or about 5 percent. Indications are that the demand elasticity for taxi service is abou.t -1; that is. a fare increase would result in a directly proponional reduction in passenger miles. This means that the reduction in passen- ger miles owing to regulation would also be about 5 percent. In sum. the evidence from 'the transporta- tion cost index. the consumer price index. and medallion values suggests that deregulation has lowered f:1res as expected. It is curious that. be- fore deregulation. city officials believed fares were anifici:1lly high. but they apparently did not believe that licenses had silmificant markt=t value-which is one reason why tht:y were will- ing to deregulate. In fact. if license values had been zero, there would have been no point in -This index inc:1udes the cosu thae arc most ,ermane 10 t:1xi oper.uiun, ~e for labor. "The (are reduction under dere:ubtion is somewh:1t less i( one: combines the er:uuporuuion cost indc:c: with an inde., for labor casu in ehe service industries. The amount of &.be ['eCluc:tion depends on the relative weiahts liven to the two indices: .ivlnS them equ:11 wel;ht YIelds an implied fare reduction of 1 or 2 per- cent. while 3ssuminl a sm:lJler l:1bor component yields .a larver reduction (but in no ase larler than 10 per· cent). 1.91 1.91 2.50 250 2.50 2.50 250 2.98 2.98 3.20 3.20 3.20 COST OF AN AVERAGE TAXI TRIP IN SEATTLE. 1967-81 Taa; '.r. for 3.c-Ulto Trip lnoe-ed In dollars (1967:100) 1967 1968 1969 1970 1971 1972 1913 1974 1975 1976 1977 1978 1979 Jan. ·Jun. 3.20 July·Cec. 4.20 1980 4.40 1981 5.00 The dedine in real fares for radio cabs has been especially dramadc: the largest firm has not hiked its rates since 1979. e:1ch of the ye:1rs 196i-8l. I com- p:1r~d th~ results with both the Bu- fe:1U of ubor St:1tistics' index of pri\":u~ tT:1nspon:1tion costs for th~ S~:1ttlc=-E\"en:tt SMSA· :1nd th~ consum~r price index (sece t:1bl~). Ve.r First. I founc. th:1t u\'er the period from 196i to mid-1979. fares for the a\'er:lge trip were II percent hight:r th:ln the cost ind~x for pri- \':1le tr:lnsport:ltion. whereas in th~ two-and-a-half ye:1rs after mid- 19i9. th~\" were :lbout l~vel with that ind~·x. Th~se fi2Ures SUll2est th:lt f:lres would h.l\7e been a-bout 11 percent higher Iud controls con- tinued: a 3.4-mile trip would have cost SS.5S in 1981 rather than 55.00. Second. I found that fares aver- aied 99 percent of the national CPI in the twelve-and-a-half years be- .....: r.... r.," ............. lor _ ""001. fore deregulation. compared with just 92 percent afterwards." The decline in real far~s for radio cabs has been especially dra- matic: the largest finn has not hiked its rates since 19i9. • License values also fell. as el'tpected. In Seattle. the taxi license is attached to the ve- hicle itself. so that the sale price of a taxi will have a physical and a license-value component. I estimated license values (with assistance from Tim Feeth:lm) by comparing bill-of-sale data for C:lb s:1Jes with "blue book" values for the cabs :lnd r:ldius. Tht: difference is the \'alue :1t- tributed to the license. In the twelve vears be- fore deregulation. licenses in 5e:lttle fluctuated in vaJue-dependine on ta:(i costs. fares. the volu.me of business. and the probability of de- regul:1tion-from 512.000 to about $2.500. As deregulation approached. the value fell tow3rd zeno. \ Taking a figure in the middl~-to-IowP:1rt of this range. $5.000. we can estimate the total value of Seattle-are:1 cab licenses at :lbout S2 million. This gives us :1noth~r way to estimate the amount by which the regul:1ted fares exceed- UCtJUTtON. NOVEMBER/DECEM_D. 1913 45
The Split Taxi Market derellUl:ltion': fares would alreOld\' hOl\'e b.:en at the ;ompetitive level. . .. .. SEATTLE TAXIS called up into the 103din~ areOi one by one. strictly according to their pl:lce in the line. It is a system that impedes price competition. be- cause it puts drivers in a stronger position thaln customers. A cab that refuses. or is refused by. For the major submarket of ta"ticalb services. a customer ~ocs not to the end of the line b~t that of J"3dio-dispatched C:lbs. deregulation ful- to a holdins :lr~. so that it soon returns to the filled. lnd continues to fulfill. the intended head of the line. Moreo\'er, airport customers ,oals of lower fares and better response time. are unlikely to dicker with or refuse a cab that This market. which included about 60 percent seems to be assigned to them. especially wht:n of the oper::lting taxis in 1982. encompasses the they do not know local fOires or know lh:lt le~al major fleets. But deregulation has not been so ft1res mOlY vt1ry. or when the~' are on expense "c- successful in the other 40 percent of the market counts and not much concerned aboul costs. "..·here cabs \\·t1it in a line for passengers. This Until changes were made in early 1981. taxis op- market is made up mostly of independent ope er::lting solely at the airport were able to set erators. While the new entry and pricing free- their fares as high as they wished so long as doms did improve the availability of cabs here. they could find enough customers to pay. In they also produced a number of unexpected contrast. cabs that also picked up passengers problems-and. as a result. widespread con- away from the airport. in areas where there is sumer complaints. more price competition. were more reluctant The troubies at the King Street railroad to raise their fares to the level profitable for station were represen~ative of, though a bit airport taxis. As a result. fares were not only more extreme th.-ln. tnose at cab stands in the higher than before. but also varied substantial- city. Before deregulation. Amtrak awarded the Iy: a consumer might. for example. pay S25 for right to serve the railroad station to a single a ride from the airport to downtown Seattle franchisee. It agreed to switch to open entry. and only SJ6 for the return trip. Interestingly. in 1979. mostly because of pressure from inde- consumers have protestea more ahout the fare pendent operators-who quickly took advan- discrepancies than about the am01l7ll of the tage of the new opportunity. Long taxi lines de- fare. which suggests they would pay a premium veloped. taxis spilled out of the assigned areas. to have uniform rates. some drivers left their cabs (blocking access As fares at the airport rose, they attracted for Amtrak employees and passengers. as well new entrants and the taxi lines became mud: as fellow cabbIes). and some loitered in the sta- longer. But since each cab was making fewer tion aggressively seeking passen~ers. Amtrak trips, the drivers were no better off. Many of personnel attributed these problems almost en- them refused short-haul customers because tirely to the independent cabs. Independent they had invested so much time getting their drivers clashed with drivers of the lower-priced plalce in line. Also. cab operators say that ten- "mt1jor" cab fleets. On one occasion independ- sion among drivers increased, exacerbated by ents delayed a major from leaving the station instances when customers chose a cab other with a passenger, on another they ripped off than the first in line. the station wall a direct-line telephone that pas- Finally. at the airport. as :It the c:lb lines sen2crs could use to COlli one of the maiors. downtown, the quality of the ride deteriorated. The'"re were reports of physical intimidatio~. of Dri\'ers were less knowledgeable, cabs dirtier. drivers who lied Olbout the :l\'ailabilitv of bus Some deterioJ"3tion in qut1lity results from open sen'ice. who were slovenl\'. vult!ar. and rude- entry: new entrants are likely to know less and so on. Amtrak officiais and- tourist-rel:lted about the area. And some is to be expected when businesses nt1tur::lIl~' bcgan to worry that 0111 this prices drop in a deregulated mt1rket. As the Olir- was making a bad impression on \'isitors to line case demonstr::lted, price and entry regula- the city. .-, tion leads to greater competition on the basis The Sea-TOle airport ht1s had e\'en worse of quality. In cab lines. howC\'er, the deteriora- problems in its cab lines. lt1rgcly because it has tion in qut1lity als,? occurs bec;tuse there C:1o be mostly kept the system for assigning C:lbs it little competition onlhe bt1sis'of either quality used in the days of uniform ft1res. Ta."Cis are or price. 46 4£1 JOURSAl. os C;O\'ER.~ME~"T ,,~o SOC1En -------_...... ~...... ........-.-...........-.......-.-------·----- .......... • ...,.~_.......i ~,..- ... .
, '. , ---_......-_._ .. --_._-- ____________________________________S.;AnL£ TAXIS I I The Response The: troubk-s in the c:lb Iines-I:lrgc incrc:ls~s in f:lres; subst:lnti:11 \"ariation in f:lrcs :1mung u-'tis. much longer t:1xi lin~"S. refus:1ls by drivers to carry passc:ng~rs short distances. and minor \'iolence~on\'inccd :m:a officials. hotels. and the tourist industn' th:1t this m:1rket was not suited to full-scale decontrol. The dilferent jur- isdictions respond~d in diffcnmt ways. E:1rly on. th~ city council :1ddressed the probl~m :1t cab stands by p:1ssing :1n ordin:ln~e requiring c:lbbies op~r:lting in the city to pOSt their f:1res on the outside of the \'ehicles. It is unclear whether dn\"ers would have done this anyway. In :lny e,·ent. r.1te-postingseems to have benefited customers by helping them shop around among ta.'tis. though the evidence is anecdotal and difficult to quantify. More recently. some members of the city council began to ag'tate for full reregulation of city cabs. and two hearings were held. The ef- fort collapsed. however. when the city's lawyers noted that the U.S. Supreme Court's decision in Commrll1it), COlllmunications Co.: v. City of Boulder (1982) "could expose the City to liabili- ty for antitrust violations for returning to taxi cab regulation." Pressure to reregulate there- upon shifted to the state level. where antitrust immunity operates more strongly. Amtrak officials, having put up with the troubles at the station for over three years. decided in mid-1983 to re-franchise ta:<icabs. Meantime. some hotels had already moved on their own to reduce fare uncertain tv for their guests: they have been guaranteeing -fixed fares from the hotel to key locat!ons. something they can do by using only the lower-pnced r.1dio-dis- patched cabs (in a kind of informal fr.1nchising arT:1ngement). The S~:l-T:lc POrt Au:hority. which h:1s re- sponsibili ty for regulating ili rport ta.'tis. began considerin2 some chanl!es in late 1980. Amon2 them were -four suggest;d by the Se:1ttle region: al office of the Feder.11 Tr.1de Commission: de- velop a way of bringing the cheapest cab to the front of the line. make more infonnation a"ail- able to customers. limit entry to the c:lb compa- nies that "bid" with the lowest fares. or re!!u- late entry or fees. The port rejected the fi~st option :lS too costly to implement. the second :lS having already fail~d in a limited experiment. and the third for reasons not stated (my guess is the port fcared :1 hostilc re:lctiO.l from the dn\·crs). Tu their almost immediate embarr.1ssment, port ollici:1ls d~'Cid~d on a version of the fourth . option: they est:1blished ma:dmum rates. set- ting the:m equ:11 to the a\'l:r.1ge of rates re!!is- tcn~d with King Cuunty. It did nott:1ke long-for a group of enterprising cab owners to torpedo the: plan by getting one: driver, who did not ex- pe:ct to oper:1te in King Cuunty. to file a r:1te of 5500 a "drop" and S100 a mile: within the coun- t\". These ludi~rous numbe:rs r:lise:d the: a\"era!!e: ~atc far abot'·: the Ie:\"d that pre\":1ile:d ev~n among the highest priced :1irport taxis. Although the taxi dnvers won round one. the port struck back within a month. In Febru- ary 1981. it adopted a m:l.'timum-rate scheme based not on the aver.1ge nne but on the median rate, which cannot be so easily manipulated. That put an effectivf! lid- on fares charged by c:1bs at the airport. t:nd seems to have elimina- ted most of the obvious problems. The pnce dif- ferences between non-radio-dispatched cabs and r:1dio-dispatched cabs have narrowed. Con- sumer complaints h:1ve also decreased: the city reported in 1982 that it had received only one complaint in the last half of 1981 as against twenty-three in the same period of 1980. Cab lines at the .airport remain long. but the prob- lem of short-haul customers has been solved by creating. at the drivers' suggestion. a special line to serve only customers going shorter dis- tances. Finally, passengers have become more familiar with deregulation. which--coupled with rate-posting-has brought some competi- tion to the taxistand market. The port's solution is not ideal from a pure- ly economic viewpoint. The ma."Cimum rate has tended to become tlz~ ra.te (as the U.S. Supreme Court foresaw in the 1951 :L-liefer-Sreu'art case). Fares ch:irged by taxis at the :1irport are 20 per- cent or more abo\'e the competitive price as judged by the fleet price in Seattle. :1nd there still are large differences between the fare from the airport (now $23) and the: fare from the: hotel to the airport (still S16). A Preferred Direction? Parti:il rere'gulition has 4l1eviated many of the problems that arose in the noncompetitive cab- line m:1rket. Those that remain could be ad- dressed in a number' of ways. The problem of IlEGIJ'LATION. NOVE.\18£Jl/DECL\l8£R I9IJ 47
SEATTLE TAXIS driver and cab quality can be handled in part by direct regulation, and Randy Re\·elle. now the county e:'(ecutive, recently introduced a bill that tries to do this. Of course, this approach to quality improvement has its own costs-in in- spectors, paperwork, and so on. The problems of fares and lonclinc:s are more tricky, and the proposed solutions more numerous. They in- clude setting flat rates to and from the airport and certain key points, establishing a zone rate system, imposing a city-wide maximum-fare schedule. allowing only radio cabs or cabs that agree to abide by radio COlb rates into the mar- ket, and refashioning the separate ceiling that now exists for airport fares. The problems at the airport and similar locations have one basic cause. Because customers find it hard to shop efficiently for service, taxis can c:ha.rre high fares. Consequently, along line of.cabs forms .•. , Iris the last of these ~ptiom that I would like to take up here. The problems at the air- port and similar locations have one basic cause. Because customers find it hard to shop efficient- ly for service, taxis can charge high fares. Con- sequently, a long line of cabs" fOnDS at the airport-thus driving up costs of operation, dissipating the monopoly profits, and retrospec- tively justifying the high level of fares. The Port Authority has the responsibility for improving the operation of this market, for the simple rea- son that it is the one that controls the bottle- neck of congestion through which taxis com- pete; it serves its customers poorly if it does not provide for the best use of its taxi stands. There are two ma:dmum-fare schemes that would ease the bottleneck proble'ms. First, of course, the Port Authority could simply lower the existing ceiling so as to reduce congestion by any desired amount, while still letting into the cab lines all cabs whose fares are not above that ceiling. Alternatively, it could invite taxis to "bid," with the lowest fare schedules, for air- port licenses. Of course, both schemes would- require port officials to estimate the number of taxis needed to meet peak demand (the first implicitly, the second explicitly). This number, 48 UJ JOtnlNAL. ON OQvu,.t.tDlT AND SOCIETY th~ officials say, is relatively easy to determine &r.d is probably about ei~hty cabs-far fewer than are currently working the airport and un- doubtedly closer to. the competitive number. In any case, the port could adjust the fare in the first scheme or the number of cabs in the second, in order to maintain any desired level of probability that a customer would find a COlb available at slow periods. Fares would be lower on average than they are now, since cab owners would save in congestion costs what they lost in lower fares. It is an interesting question whether such a plan would violate what might be called the spirit of competition or the spirit of deregula- tion. I would argue that it does not. An airport is no more obliged to give away its taxi bottle- neck to all comers than a restaurant is obliged to open its hat-check room to competing hat- check concessionaires. Precisely because their businesses an: competitive, restaurant owners strive to provide for their customers the most attractive overall package of services. Conclusion Deregulation in Seattle varied notably in its results among different types of taxis and dif- ferent places. It worked well in the market in which direct price competition is possible (among radio cabs). But in markets where price competition is difficult (at the airport and at cab stands downtown), it led to fare discrep- ancies, higher fares, and other problems that were a major source of consumer dissatisfac- tion. In hurting some groups and helping oth- ers. its overall effect on economic welfare is indeterminate. Probably the most important benefit has been additional employment. The lessons of Seattle taxicab deregulation are more complicated than the simple one that deretrulation works or does not work. First, 3 change in regulation-from more to less. just as from less to more-can have unexpected side effects. Second, reformers should realize that, in some markets, even institutional structures that at first sight appear to restrict entry-such as Amtrak's franchise operations-are compati- ble with a competitive (low-cost) solution. To view the: choice of policies as a black-and-white dichotomy between .reguration and deregula- tion is much too simple. - .." .. --~--- .. .-· ·.----...~---- ·..,·i.___~-----~---........,.......--.........
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