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Art. 78

Art. 77 Art. 79

Art. 78

950.1FinSAFederal ActJan 1, 2020Original source

Financial service providers that are affected by a mediation request to an ombudsman for dispute resolution must participate in the proceedings.
They must respond promptly to summonses, requests for comments, and any enquiries from ombudsman's offices.

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FinSA · Federal Act on Financial Services