In the case of complaints that are not related to products, the enforcement authorities may require the responsible person at the business:
to investigate the causes of the defects;
to take suitable measures to rectify the defects;
to inform the enforcement authorities of the results of the investigation into the causes and of the measures taken.
They may permanently or temporarily prohibit manufacturing processes, the slaughter of animals or the use of facilities, premises, equipment, vehicles and agricultural land.
If the conditions at a business present a direct and serious risk to public health, the enforcement authorities may order its immediate closure.
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